Naismith Memorial Basketball Hall of Fame - 15 min walk - 1.3 km
Titanic Museum - 2 min drive - 1.7 km
Big E - 5 min drive - 4.8 km
Getting around
Westfield, MA (BAF-Barnes Municipal) - 20 min drive
Bradley Intl. Airport (BDL) - 22 min drive
Springfield Union Station - 10 min walk
Holyoke Station - 11 min drive
Windsor Locks Station - 16 min drive
Area shuttle
Restaurants
Wahlburgers - 4 min walk
Red Rose Pizzeria - 3 min walk
La Fiorentina Pastry Shop - 7 min walk
South End Market - 8 min walk
The Chandler Steakhouse - 5 min walk
About this property
Holiday Inn Express Springfield Downtown, an IHG Hotel
Holiday Inn Express Springfield Downtown, an IHG Hotel offers a fantastic location, putting you just a 5-minute walk from MGM Springfield. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Fellow travelers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
98 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Banquet hall
Baroque architecture
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID - C0004282810
Also known as
Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel
Frequently asked questions
Does Holiday Inn Express Springfield Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Springfield Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Springfield Downtown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Holiday Inn Express Springfield Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Springfield Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Springfield Downtown, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express Springfield Downtown, an IHG Hotel?
No, this hotel doesn't have a casino, but MGM Springfield (5-min walk) is nearby.
What is there to do at Holiday Inn Express Springfield Downtown, an IHG Hotel and nearby?
Holiday Inn Express Springfield Downtown, an IHG Hotel has an indoor pool and a fitness center.
Does Holiday Inn Express Springfield Downtown, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Holiday Inn Express Springfield Downtown, an IHG Hotel like?
Holiday Inn Express Springfield Downtown, an IHG Hotel is in Metro Center, a short 5-minute walk from MGM Springfield and 3 minutes' walk from MassMutual Center. Travelers give top marks for the hotel's prime location.
Holiday Inn Express Springfield Downtown, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
January 4, 2025
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
January 3, 2025
Alisa
Alisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 2, 2025
Another Great Stay
The room was spotless and very comfortable. Staff is always friendly and the included breakfast has plenty of options to suit the majority of travelers.
Hildy
Hildy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 1, 2025
Maureen
Maureen, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 31, 2024
Road trip 2024
Great weekend getaway with the family. Breakfast included. Self parking available. Near MGM Springfield and all the nearby museums including Naismith Basketball Hall of Fame
Alvin
Alvin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 30, 2024
Springfield weekend getaway.
We had a great stay. Our room was spacious and very clean. The breakfast was good and had a nice selection. The front desk clerks were cheerful and efficient. There was an issue at check-in. There was one person in front of us but it appeared the clerk was not waiting on her. After about 10 minutes another clerk came back and the first clerk said to her the system was stuck on the reservation of the woman in front of us so she went to another terminal. They were able to resolve the issue. It just would have been nice if they told us why it appeared as if we were all standing there and the clerk wasn't checking anyone in. The parking lot is down the side street and across the street and it is free. You can walk to see the thunderbird's or to a restaurant on Main Street or to the museums. We spent the day at the museums and didn't get to see it all. Definitely worth visiting.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
December 29, 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 22, 2024
Juston
Juston, 1-night trip
Verified Hotels.com guest review
2/10 Poor
December 17, 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 16, 2024
Happy customer
Great price, friendly staff, free breakfast, clean rooms. 3 minute walk to MGM Springfield.
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 16, 2024
Gloria
Gloria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 13, 2024
Great location
Nice room. Friendly staff. Great location. Awesome pool!
Sarah
Sarah, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 9, 2024
James
James, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
December 8, 2024
I've stayed at other hotels in Springfield, even the MGM and this stay at the Holiday Inn was far better than those other places. The value, location and incredible staff really made it a great stay.
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
6/10 Good
December 2, 2024
Kristina
Kristina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 30, 2024
Diamond in the rough
Everything about this property is perfect.Great if your visiting the casino across the street.
michael
michael, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 26, 2024
Guillaume
Guillaume, 2-night trip
Verified Hotels.com guest review
6/10 Good
November 23, 2024
Standard Hotel, area not so much
Hotel was standard, checkin service was polite. The area did not feel safe.
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 15, 2024
Natalie
Natalie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 11, 2024
Tina
Tina, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
November 9, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 8, 2024
Spacious and very clean.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 2, 2024
Hope
Hope, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 2, 2024
Diamond in the rough
Right across the street from MGM Springfield so it's perfect and the price is right
michael
michael, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
The front desk personnel were friendly and helpful for questions about where to eat and what to do. I felt at home .