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Cabañas Balcón del Lago

3.0 star property
Mountain hotel with restaurant, near Lago San Pablo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cabañas Balcón del Lago

1 bedroom, premium bedding, down comforters, laptop workspace
1 bedroom, premium bedding, down comforters, laptop workspace
Exterior detail
View from property
Food and drink

Reviews

6.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Free breakfast
  • Pet friendly
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Free grocery shopping service
  • Lobby fireplace
  • Convenience store
  • Snack bar/deli
Feel at home
  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Living room
  • Garden
  • Daily housekeeping
The price is P2,242
P2,242 total
includes taxes & fees
Dec 6 - Dec 7

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Cabin, Fireplace, Lake View

1 bedroom, premium bedding, down comforters, laptop workspace

Family Cabin, Fireplace, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Separate bedroom
Blackout drapes/curtains
Down duvet
Premium bedding
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Panoramic Cabin, Kitchenette, Lake View

1 bedroom, premium bedding, down comforters, laptop workspace

Panoramic Cabin, Kitchenette, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Kitchenette
Dishwasher
Separate bedroom
Blackout drapes/curtains
  • 24 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Cabin, Fireplace, Mountain View

1 bedroom, premium bedding, down comforters, laptop workspace

Family Cabin, Fireplace, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Separate bedroom
Blackout drapes/curtains
Down duvet
Premium bedding
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Panoramic Cabin, Fireplace, Lake View

1 bedroom, premium bedding, down comforters, laptop workspace

Panoramic Cabin, Fireplace, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Separate bedroom
Blackout drapes/curtains
Down duvet
Premium bedding
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Cabin, Balcony, Mountain View

1 bedroom, premium bedding, down comforters, laptop workspace

Basic Cabin, Balcony, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Heating
Down duvet
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 17 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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Free parking
Free WiFi
Connecting rooms available
Laundry facilities
The price is P3,982
P3,982 total
includes taxes & fees
Dec 10 - Dec 11
Refugio Cumanda Lodge
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About the neighborhood

Map
San Rafael de la laguna, Comunidad Cachimuel, San Rafael, Imbabura, 100450

What's nearby

  • Lago San Pablo - 7 min walk - 0.7 km
  • Instituto Otavaleño de Antropología - 7 min drive - 9.2 km
  • Plaza de Ponchos - 9 min drive - 10.1 km
  • Peguche Waterfall - 9 min drive - 10.1 km
  • El Lechero - 10 min drive - 8.9 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 60 min drive
  • Ibarra Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jardín del cajas - ‬9 min drive
  • ‪Quino Restaurant - ‬7 min drive
  • ‪Balcon de Imbabura - ‬9 min drive
  • ‪Cafetería Sisa - ‬8 min drive
  • ‪La tabilta del tartaro - ‬9 min drive

About this property

Cabañas Balcón del Lago

Enjoy your visit to San Rafael with a stay at Cabañas Balcón del Lago. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Cabañas Balcón del Lago, which serves Regional cuisine and is open for breakfast and dinner. Other highlights at this Baroque hotel include a snack bar/deli and a garden.

Languages

Spanish

At a glance

Hotel size

  • 4 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 12:30 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 14
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas
  • No alcohol allowed onsite
  • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Karaoke

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2014
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Banquet hall
  • Baroque architecture

Room amenities

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors
  • Mobile key entry
  • Cleaning supplies

Special features

Dining

Cabañas Balcón del Lago - This family restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Bar Balcón del Lago - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
  • Firewood fee: USD 3 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80.00 per room (one-way)
  • Hosted evening meal costs USD 5

Pets

  • Pets are allowed for an extra charge of USD 3 per pet, per night

Policies

This property does not have elevators.
This property accepts mobile payments and cash.
Cashless transactions are available.

Also known as

Cabañas Balcón Lago Hotel Otavalo
Cabañas Balcón Lago Otavalo
Cabañas Balcón del Lago Hotel
Cabañas Balcón del Lago San Rafael
Cabañas Balcón del Lago Hotel San Rafael

Frequently asked questions

Does Cabañas Balcón del Lago offer free cancellation for a full refund?
Yes, Cabañas Balcón del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cabañas Balcón del Lago?
Yes, cats and dogs are welcome. There's a charge of USD 3 per pet, per night.
Is parking offered on site at Cabañas Balcón del Lago?
Yes, there's free self parking.
Is airport shuttle service offered by Cabañas Balcón del Lago?
Yes, an airport shuttle is available. The charge is USD 80.00 per room one-way.
What are the check-in and check-out times at Cabañas Balcón del Lago?
Check-in start time: 12:30 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Cabañas Balcón del Lago and nearby?
Cabañas Balcón del Lago has a garden.
Are there restaurants at or near Cabañas Balcón del Lago?
Yes, Cabañas Balcón del Lago offers Regional cuisine.
Does Cabañas Balcón del Lago have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Cabañas Balcón del Lago like?
Cabañas Balcón del Lago is located a short 7-minute walk from Lago San Pablo.

Cabañas Balcón del Lago Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Fair

Cute rustic cabin with a beautiful view. Unfortunately the village party had loud music til 3 am.
Burton, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

What a wonderful place to stay! Had some difficulty finding it, as I was driving alone and my Spanish is terrible, but once I arrived, I had zero complaints! There are two Balcon del Lagos on Google Maps, make sure to go to the one closer to the lake. The staff is extremely friendly, and truly care about your experience. The cabins themselves have stunning views, hot water, and are very cozy. I would highly recommend staying here, for a fun and authentic Ecuadorian experience!
Bryan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

The view was great. There was no sound proofing so you would hear everything from the outside, the multiple dog fights during the night, the neighbor's loud music, people having sex in the cabin next door, the roosters from 4am.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

A Great getaway spot.
My wife and I enjoyed our stay, We live in Cotacachi and love to visit the local area. Food was great and service was a family atmosphere. We would stay again.
Dennis, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Was much more rustic than the description. Was OK for us but hard for some. We did have a fire in our room but not in dining area and that was quite bold. We were the only ones there and meals seemed kind of awkward. The family members were very nice and tried very hard. But different from advertised: no hot water, no bottled water, no “bar” ( they did have some beer) and 24 hour service does not really apply. But if you want to stay as “locals”. This was fine
Sam, 2-night trip
Verified CheapTickets guest review

10/10 Exceptional

Great views. Warm family and community vibe.Hard to find.
Richard, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Misleading
Unfortunately, we were not looking for the rustic experience and that is what we received. The guys helping out and the lady assisting were very good. If you are looking for the rustic experience and want to be away from Otavalo as well as going up a dirt road then this is your place. However, you can't beat the view.
Verified Orbitz guest review

8/10 Very Good

Awesome view!
A beautiful stay!! Jessica, Efrain and Andres were so wonderful, warm and welcoming. Rooms have an awesome view but getting there was a little tricky. I read the reviews ahead of time and followed the directions that someone posted because our GPS on our rental car did not find the lodge. We looked for the man on a horse as land mark and made the turn on the church. Road was mostly dirt. The couple of down falls of the place was the small signs to guide you there and the hot water. We could only get hot water if you turned it at very low pressure, but glad we had some hot water! Quick showers is the way to go. If you just follow the mark points it's easy to get there and a must stay! Food was great, close to site seeing and hospitality was 5 stars. Would recommend this without hesitation.
Verified Expedia guest review

6/10 Good

Ok there were some issues Community water problems for instance
Verified Expedia guest review

2/10 Poor

Las sabanas están llenas de rotos
Terrible el lugar. En las fotos se ve rustico pero lindo y agradable. Es rustico y cochino, incomodo y las sabanas son todas llenas de rotos. Da asco dormir en esas camas
Ximena, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CARLOS JAVIER, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Todo en orden.
Nelson, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

El sitio tiene una vista espectacular pero las habitaciones son reas y la parte de afuera está sucia y descuidada. El servicio es bueno
Diego, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

GABRIELA, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Un estafa
El lugar es muy descuidado, desde las áreas comunes hasta la habitación. La única parte bien cuidada es el exterior. En nuestro caso, no tuvimos ni agua caliente, ni WiFi, mientras el estacionamiento consiste en pegarse a la pared de la casa, en labcalle. Quasi todo en la descripción es falso, no tiene cortinas blackout, tampoco edredón de plumas o ropa de cama de alta calidad. No tiene calefacción, y la chimenea indicada está en la área común así que sufrimos bastante del frío. Pero más que todo, la atención fue pésima, obviamente no ganas de recibir a huéspedes. El desayuno si era correcta y la vista muy bonita.
Héloïse, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente atencion de sus propios dueños
Muy buena la experiencia para quienes buscan algo que no sea tan caro y tan lujoso, es un ambiente campestre y rustico, la atención excelente, lo recomiendo
ALIDA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Es un establecimiento hermoso manejado por gente muy buena. Jesica nos ayudó mucho con cualquier duda. Seguramente volveremos.
1-night trip
Verified Expedia guest review

8/10 Very Good

Estancia tranquila ;)
Una excelente estancia en un lugar tranquilo y con hermosa vista; regresaré en proximas ocaciones. Les sugeriría colocar mayor señalética para el acceso.
Julian Hamilton, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

El precio no está acorde a las instalaciones.
Maycol, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Vista increíble al lago
Es una experiencia diferente. La vista es extraordinaria. Los propietarios muy amables. Si busca turismo más de aventura es una buena alternativa.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

linda vista
excelente trato, un lugar hermoso rodeado de la naturaleza
Verified Expedia guest review

4/10 Fair

Schwer zu finden
Sehr einfache Zimmer.
Verified Hotels.com guest review

8/10 Very Good

Chambre rustique et environnement paradisiaque
Navette de l'aéroport à las Cabañas offerte par l'hôte pour $70. CAD parfait. Accueil chaleureux des hôtes et de la communauté indigène. Village sécuritaire, autobus pour aller à Otavalo ou à Quito à proximité et peu coûteux. Paysage magnifique avec vue sur le lac San Pablo et le volcan Imbabura. On peut prendre le souper sur place avec réservation. Confort minimal et rustique compensé grandement par l'accueil et le paysage.
Verified Hotels.com guest review