Avenida Benito Juarez #13, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
What's nearby
Santo Domingo Handicraft Market - 3 min walk
Foro Cultural Kinoki - 7 min walk
San Cristóbal de las Casas Cathedral - 9 min walk
Plaza 31 de Marzo - 9 min walk
Mesoamerican Museum of Jade - 11 min walk
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 71 min drive
Restaurants
Hijas e Hijos del maiz - 1 min walk
Cacao Nativa - 4 min walk
La Casa de las Lolas - 2 min walk
Luigui's Pizza - 3 min walk
Hamburguezas de San Francisco - 5 min walk
About this property
Hotel Dulce Luna
Hotel Dulce Luna offers a great location, putting you within just a 10-minute walk of San Cristóbal de las Casas Cathedral.
Languages
English, Spanish
At a glance
Hotel size
18 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free offsite parking within 16 ft
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–noon
Water dispenser
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Shopping mall on site
Room amenities
Be entertained
21-inch TV
Satellite TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 85 per person
Late check-out can be arranged for an extra charge
Policies
There is limited hot water on site.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna
Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas
Jardines de Luz
OYO Hotel Dulce Luna
Hotel Dulce Luna Hotel
Hotel Dulce Luna San Cristóbal de las Casas
Hotel Dulce Luna Hotel San Cristóbal de las Casas
Frequently asked questions
Does Hotel Dulce Luna offer free cancellation for a full refund?
Yes, Hotel Dulce Luna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Dulce Luna?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Dulce Luna?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Dulce Luna?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.
What's the area around Hotel Dulce Luna like?
Hotel Dulce Luna is a short 9-minute walk from San Cristóbal de las Casas Cathedral and 3 minutes' walk from Santo Domingo Handicraft Market.
Hotel Dulce Luna Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
May 15, 2021
The building amplifies noise. It is easily gets loud. I can hear every word of my neighbor's TV as I write this. My room is tiny. Good luck getting hot water.
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
January 19, 2020
This hotel was clean, fairly basic, what I expected for the price. Workers were friendly. We did have an issue with water leaking out of a light fixture over my friend,s bed which soaked through to the mattress. Nobody seemed terribly concerned about it, there wasn’t a comparable room available to move to.
I had to suggest that we flip over the mattress and move the bed away from the fixture in case it happened again, which it did not. Water leaked each time we used the bathroom sink, which we reported at the same time, but it never was resolved. We kept an extra towel on the floor.
Verified traveler
7-night trip with friends
Verified Expedia guest review
4/10 Fair
May 4, 2019
paul
paul, 4-night trip
Verified Hotels.com guest review
4/10 Fair
April 2, 2019
Room too small only one towel x customer they give u only 4 oz bottle water x room x day it was cleaned but bed sheets look dirty. And other customers make too much noise I was not able to rest at all for the 6 nights I think the bed had bed buts
Verified traveler
6-night romance trip
Verified Expedia guest review
6/10 Good
February 25, 2018
This hotel is near the bus station and the Centre of town, it is cheap and simple so you get what you pay for, the only issue we had was no hot water !
Graham
Verified Hotels.com guest review
4/10 Fair
March 26, 2016
The quality if this hotel is low, but close to a great tourist area. Hotels needs to update their bed covers and towels, they are very very old.
Edith
Verified Hotels.com guest review
2/10 Poor
August 8, 2015
Not for us
Area fine if little hard to find. Found the condition and cleanliness of the hotel to very poor. To be fair, other similar hotels, but certainly not for us.
Verified traveler
Verified Hotels.com guest review
2/10 Poor
July 31, 2015
Terrible condition
Terrible hotel. No problem with basic, but it dirty, smelly and falling apart. Loose wires and dust everywhere. Stay in San Cris a lot and plenty of cheap clean hotels, I refused to stay and also at their 3 star round the block that had years of dust all around reception. In the end find a basic hotel round the corner for the a better price, clean and with fantastic service. Ignore photos, they are very misleading.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
December 22, 2024
Fátima del Rosario
Fátima del Rosario, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 26, 2024
Guillermo
Guillermo, 1-night trip
Verified Expedia guest review
6/10 Good
June 2, 2024
Arturo
Arturo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 25, 2024
Lo único es que no tenía Netflix jaja, está mejor que algunos hoteles de allí cerca
Tania
Tania, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 14, 2024
Un hotel muy cómodo y familiar recimendado
Javier esteban
Javier esteban, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
May 12, 2024
Las personas de la recepción son muy amables, nos brindaron indicaciones en donde podíamos comer o pasar un rato agradable
Nancy Guadalupe
Nancy Guadalupe, 1-night trip
Verified Expedia guest review
10/10 Exceptional
April 3, 2024
viaje fin de semana
una experiencia agradable, el personal te recibe de una manera cordial
javier ivan
javier ivan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 28, 2024
Excelente locación
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
February 4, 2024
Wendy Nallely
Wendy Nallely, 1-night trip
Verified Expedia guest review
10/10 Exceptional
December 24, 2023
Comodo
El servicio es bueno, el trato amable. El luga es sencillo pero muy comodo. Cuentan con agua caliente y ofrecen shampo, jabon, papel de baño, servicio de television por cable.
Anthony
Anthony, 1-night business trip
Verified Hotels.com guest review
6/10 Good
November 22, 2023
Alberto
Alberto, 1-night trip
Verified Expedia guest review
4/10 Fair
September 18, 2023
no recomendable
el hotel a mi criterio no cumple los estandares para calificarlo con tres estrellas, su localizacion no es clara y no se informa por parte del hotel fue dificil dar con la nomenclatura de la calle, la habitacion es mas adecuada para un Hostal o casa de huespedes, el sanitario no cuenta con lo basico para el aseo personal, solo con una toalla pequela , mala expediencia.
miguel angel
miguel angel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 23, 2023
Arturo
Arturo, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
July 26, 2023
Estuvo muy buena mi estancia
A dos cuadra del ado ,hay hospitales cerca tiendas, restaurante a dos cuadras
Para descansar todo bien ,si quieren habitación más grande pidan más grande y habitación doble.
juan carlos
juan carlos, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
April 21, 2023
Sencillo y bonito
Dinora
Dinora, 2-night trip
Verified Expedia guest review
10/10 Exceptional
April 16, 2023
Ismael
Ismael, 3-night trip
Verified Hotels.com guest review
2/10 Poor
April 11, 2023
Muy mala, desde que no hay ventilación y al solicitar mandan en equipo en espantosas condiciones. Para facturar ponen excusas y no se ponen de acuerdo para informar al cliente en tiempo y forma. Tampoco admiten visitas.