I have stayed here a lot and everytime things have slowly gotten worse. Never again!
I emailed to inform we were arriving early and got no response. We arrived and were told they didnt have the room we booked so we had to pay extra to get and upgrade, and extra for early check in and more for tourist taxes. We did we have to pay for their mistakes if they didnt have the type of room we booked!
We finally got given a room upgrade without paying additional and it had none if the additional things we were promised we would get if we paid more. The room wasnt cleaned, tooth picks on bedside table, dirty carpet and the bedding smelt bad.
The only decent thing was the pool although the toilets and area around it were also mouldy, dirty and broken.
This place should really close, complete all the renovations, train the staff and then reopen.