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Atlantic Lux Hotel

4.0 star property
Pet-friendly hotel with casino, connected to the convention center, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantic Lux Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers
Reception
Front of property
1 bedroom, in-room safe, individually decorated, individually furnished
Casino

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • Casino
  • Airport transfer
  • Bar
  • Pool
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurant and bar/lounge
  • Outdoor pool
  • Sauna
  • Children's pool
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Television
  • Terrace
The price is P4,266
P4,266 total
includes taxes & fees
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Terrace/patio

ZiOne Luxury Hotel Cartagena

Pool
Free breakfast
Airport transfer
Free parking
8.0 out of 10, Very Good, (428)
The price is P6,008
P6,008 total
includes taxes & fees
Dec 25 - Dec 26
ZiOne Luxury Hotel Cartagena
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About the neighborhood

Map
Avenida San Martín No.8-20, Bocagrande, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 2 min walk
  • Clock Tower - 4 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • San Felipe de Barajas Castle - 5 min drive
  • Marbella Beach - 16 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Crepes & Waffles - ‬3 min walk
  • ‪El Gran Pandebono - ‬1 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Chef Julian - ‬3 min walk
  • ‪Hamachi - ‬1 min walk

About this property

Atlantic Lux Hotel

Located just 4.9 mi (7.8 km) from the airport, Atlantic Lux Hotel offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante Aqua, which serves breakfast, lunch, and dinner. Other highlights include a casino, a bar/lounge, and a sauna. Fellow travelers say great things about the helpful staff.

Languages

English, Italian, Spanish

At a glance

DONE

Hotel size

    • 87 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Outlet covers

What to do

  • Evening entertainment
  • Bingo
  • Pachinko
  • Beach nearby

Working away

  • Business center
  • Meeting room
  • Conference center (125 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Casino
  • 3 casino gaming tables
  • 4 casino slot machines
  • Casino VIP room
  • Sauna
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Restaurante Aqua - This restaurant serves breakfast, lunch, and dinner.
Terraza Granaio Cucina - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 70000 per person (roundtrip)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 80000 per pet, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Children under 9 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Atlantic Lux
Atlantic Lux Cartagena
Atlantic Lux Hotel
Atlantic Lux Hotel Cartagena
Lux Atlantic
Hotel Atlantic Lux Cartagena
Hotel Atlantic Lux
Atlantic Lux Hotel Hotel
Atlantic Lux Hotel Cartagena
Atlantic Lux Hotel Hotel Cartagena

Frequently asked questions

Does Atlantic Lux Hotel offer free cancellation for a full refund?
Yes, Atlantic Lux Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Atlantic Lux Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Atlantic Lux Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of COP 80000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is airport shuttle service offered by Atlantic Lux Hotel?
Yes, an airport shuttle is available. The charge is COP 70000 per person roundtrip.
What are the check-in and check-out times at Atlantic Lux Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
Is there an onsite casino at Atlantic Lux Hotel?
Yes, the 150 square-foot casino features 4 slot machines and 3 gaming tables. Pachinko and bingo are offered.
What is there to do at Atlantic Lux Hotel and nearby?
Atlantic Lux Hotel has a casino and an outdoor pool, as well as a sauna.
Are there restaurants at or near Atlantic Lux Hotel?
Yes, Restaurante Aqua offers alfresco dining.
What's the area around Atlantic Lux Hotel like?
Atlantic Lux Hotel is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Rio Cartagena Casino and 17 minutes' walk from El Laguito Beach.

Atlantic Lux Hotel Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Bad bed
Hotel service was good. The bed was really bad. It was so hard that I had to ask for another room. They said all the beds we’re like that, that the only thing they could do was to put a bed cushion. That help a little. The first three days I couldn’t sleep.
gregory, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Isabel, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Hay cucarachas y el agua de las regaderas está fría. Dice ser pet friendly, pero te cobran 80,000 COP por cada noche.
Denilson, 4-night family trip
Verified Expedia guest review

8/10 Very Good

we had internet interruptions for about two days
Jorge, 5-night trip
Verified Expedia guest review

6/10 Good

Cartagena 2024
There was someone or something in the room above us, noise kept us up. Was noisy sometimes during the day. Reported it to the front desk twice. We again reported it when checking out, young lady at desk said she reported it and management stated there was no one in that room. The noise was very loud.
Rose, 3-night trip
Verified Hotels.com guest review

4/10 Fair

George, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 2-night trip
Verified Expedia guest review

6/10 Good

Mateo Santos, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Giovannie, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 3-night trip
Verified Expedia guest review

10/10 Exceptional

PEDRO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was excellent
Justo, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Broken air conditioning and the staff didn’t care. It took more than 24 hrs to get a new room. Quality of sheets really bad. Poor customer service.
Claudia, 3-night family trip
Verified Expedia guest review

2/10 Poor

Verónica Avilés, 5-night trip
Verified Expedia guest review

4/10 Fair

Showers dont really get hot in columbia. Bed was stiff. There was no sauna as listed on expedia. That was the only reason I chose the hotel. Not the greatest condition compared to American hotels. This is my honest review.
Matthew, 2-night trip
Verified Expedia guest review

4/10 Fair

Our stay with Atlantic Lux was a great disappointment. We would not recommend this hotel given the much better comparable hotels in Cartagena we subsequently stayed in. The rooms are old and bathrooms aren't clean. The 1 working elevator is extremely slow, so be prepared to wait a good 15 minutes every time you want to go up or down with suitcases. The staff takes several days to respond to any communication over Expedia. They responded to our request for a crib 3 days after we had checked-out (request sent weeks in advance). We had to laugh. Lastly, we paid for a suite with a closed bedroom as we were traveling with a baby. The hotel made a mistake with the reservation and put us in a standard room. As opposed to simply crediting the difference in price, it took us contesting the charge on our credit card. After several weeks of dealing with them, our credit card immediately agreed with the dispute and forced them to reimburse us the difference. Overall, we recommend avoiding this hotel. We stayed in 2 other hotels in this area and each was a vast improvement over Atlantic Lux.
Alexandre, 1-night family trip
Verified Expedia guest review

2/10 Poor

Terrible check in. Was given a standard room where u could hear animals going crazy. I had to convince them i paid for a premium room. I finally got it but It still didnt match the description. Fine. Then another couple was given a key to our room and walked in on us getting ready to shower. I had to get my key re made every single day, their payment system malfunctioned and it wasnt made clear to me what happened w my billing. Staff never apologized for anything. But the couple that walked in on us did.
Anthony, 2-night trip
Verified Expedia guest review

4/10 Fair

john, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Staff very nice and helpful thank u will stay any time very convenient close to it all thank you you guys rock
Verified Expedia guest review

6/10 Good

Needs a lots improvements and maintenance, the AC it was dripping water went you put the settings in cool so you have to use only fan option, (somebody move the bed directly in front of the AC, Lol) the safe not working, after you come from outside you want to hanging your stuff not to put it in the floor or bed and another little things
Celia, 3-night romance trip
Verified Expedia guest review

2/10 Poor

One of the attendents was insanely rude and entered my room without a knock or any warning and then proceeded to bother me about check out 3 hours before i had to check out !!! I hadn't even got breakfast yet .....ill never stay at the Atlantic lux again .....huge let down compared to 6 months ago
Butt, 2-night trip
Verified Expedia guest review

2/10 Poor

Horrible hotel
This hotel was horrible, not only did the elevator stop working at some point and that we had a walk up 13 floors but the service is horrible and the rooms are old and outdated and the wall are cracked. The drawers are broken on the dresser and on the desk there is mildew in the hallway of where the rooms are and the staff is nasty and rude and they don’t give you a refund
Main lobby entrance
My room
Jason, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good people good people
Dewey, 1-night trip
Verified Expedia guest review

8/10 Very Good

Attention at the front desk is very poor I have to keep calling ask for Ac. For the light I have to used the key the didn't mention at all. The sheets where dirty yellow spots 😞 I Asone of the elevators doesn't work properly So I have to walk the stairs to get to the room rroom. chaNextreturn I'll ask for others place
SANDRA, 4-night family trip
Verified Expedia guest review