Our stay at Hotel Lugano was amazing. Dinky, Luis, Miguel and Sandra were super welcoming and provided all kinds of information about buses, trams, subways, restaurants, shopping, tours... On our last night they found my wife and I at a restaurant close by the hotel and told us to come back to the hotel and they had a good bye glass of cava and a little farewell party for us. The room was perfect for us, we spent most of the time out and about in Barcelona so we only slept in the room. Perfect. The staff are incredible. We stayed 9 nights at Hotel Lugano.