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El Marques Hacienda Hotel

3.0 star property
Family-friendly hotel in Guanajuato with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Marques Hacienda Hotel

Outdoor pool, open 8 AM to 7 PM, sun loungers
Front of property
Outdoor pool, open 8 AM to 7 PM, sun loungers
Reception
Standard Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pool
  • Gym
  • Pet friendly
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Free use of bicycles
  • Children's pool
  • Room service
  • Babysitting
  • Conference center
  • Meeting rooms
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is $56
includes taxes & fees
$47 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Hair dryer
Private bathroom
Cable channels
In-room safe
  • 108 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Front of property

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includes taxes & fees
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About the neighborhood

Map
Carretera Guanjuato - Irapuato Km. 11, Guanajuato, GTO, 36263

What's nearby

  • Plaza Alaïa Guanajuato - 7 min drive - 6.5 km
  • Mummies Museum - 18 min drive - 14.1 km
  • Alley of the Kiss - 18 min drive - 14.0 km
  • Juarez Theater - 19 min drive - 13.7 km
  • University of Guanajuato - 19 min drive - 14.1 km

Getting around

  • Bajío Intl. Airport (BJX) - 24 min drive
  • Airport pick-up service

Restaurants

  • ‪Los 4 Elotitos - ‬9 min drive
  • ‪Mariscos Gutiérrez - ‬6 min drive
  • ‪Tacos Don Chon - ‬6 min drive
  • ‪Oficina - ‬7 min walk
  • ‪La Michoacana SANTA FE - ‬7 min drive

About this property

El Marques Hacienda Hotel

When visiting Guanajuato, El Marques Hacienda Hotel is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Los Arcos, which serves breakfast, lunch, and dinner. Other highlights at this Colonial hotel include a bar/lounge, a fitness center, and an outdoor tennis court.

Languages

English, Spanish

At a glance

Hotel size

  • 36 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 6 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets stay free (dogs and cats only, 2 total, up to 33 lbs per pet)
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Mini golf
  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1557
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Outdoor tennis court
  • Reception hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Los Arcos - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults, and MXN 150 to 250 for children
  • Airport shuttle service is offered for an extra charge of MXN 500 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs MXN 150

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

El Marques Hacienda
El Marques Hacienda Guanajuato
El Marques Hacienda Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda
El Marques Hacienda Hotel Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel Hotel Guanajuato

Frequently asked questions

Does El Marques Hacienda Hotel offer free cancellation for a full refund?
Yes, El Marques Hacienda Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Marques Hacienda Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 7 PM.
Are pets allowed at El Marques Hacienda Hotel?
Yes, cats and dogs stay free, with a limit of 2 total and maximum weight of 33 lbs per pet.
Is parking offered on site at El Marques Hacienda Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by El Marques Hacienda Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is MXN 500 per vehicle.
What are the check-in and check-out times at El Marques Hacienda Hotel?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is noon.
What is there to do at El Marques Hacienda Hotel and nearby?
Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and an arcade. El Marques Hacienda Hotel also has a picnic area and a garden.
Are there restaurants at or near El Marques Hacienda Hotel?
Yes, there's an onsite restaurant, Los Arcos.

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

In it's glory days I'm sure this was a terrific property. Sadly, it has deteriorated over the years and maintenance of the outdoor areas seems to have lapsed. The placita we were in was fairly new and updated. It was clean and the staff were friendly and helpful. The menu offered at the restaurant was quite limited, but again staff in the restaurant were friendly and helpful.
Arthur, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Facilities need to be kept nicer. However, staff where very attentive.
Martha, 1-night trip
Verified Expedia guest review

8/10 Very Good

We checked in after the sun went down so it was dark out. Lighting on the property is very bad. Dark everywhere. Wish there was more light to actually see where we were going. The hotel room itself is also dark. The restaurant was dark. Not a good experience for my dad who is partially blind. Staff is very helpful though, they were patient with our questions and gave directions.
Cristina, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The property was beautiful! The food in the restaurant was delicious. Great location, but confusing directions using Maps and Waze. We were only able to locate it by pulling over and asking a local.
Allison, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The hacienda was very spacious and well maintained
The hacienda was very spacious and well maintained. Only the pools were a little bit dirty and the curtains in the room. The rest was great.
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The property was very nice. The restaurant had great food and the service workers were very good.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Hermoso Hotel, Lejos del centro
El lugar está hermoso y el stand muy amable me encantó todo solo que que el servicio de internet es muy malo estando en la hacienda y el lugar esta lejos del centro de Guanajuato.
Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not satisfying for the price.
WiFi does not reach room. Not within 15 minutes from guanajuato downtown area. Didn't get clean towels everyday. Hot water does take a 15 minute wait to come out. Very friendly staff and didn't had any problems with their services. They close the parking lot doors and let you in and out at nights, your car will be safe.
Verified Orbitz guest review

8/10 Very Good

Gorgeous grounds. Ok room.
The property was beautiful. Very relaxing and calm. It was a about 25 min drive to Guanajuato which was actually very nice to get to see the mountains everyday in the way down there.
Verified Hotels.com guest review

8/10 Very Good

Great place for families. It is nice and quiet hotel with lots of open spaces for kids to play and enjoy. The staff service is excellent!!!
Verified Expedia guest review

2/10 Poor

the worst
The worst hotel ever,... Will not recommend it I was dirty no air condition it is a nice place but it need to be update and clean no good for the money I paid
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

2/10 Poor

My nightmare
Super bad experience.Smels bad cold at night no heather. THIS HOTEL IS MY NIGHTMARE....!
Verified Expedia guest review

2/10 Poor

Extremely poor mainatanence
I stayed at this hotel many years ago and it was a good experience. When I found it online on the Expedia website I was pleasantly surprised and when I saw that had been "fully renovated" and the online photos looked nice, I decided to book 3 rooms for our family Christmas Vacation ...What a disappointment!!! : There were two leaks in my room ( Cabana 4): one precisely over my bed soaking it every night and the other by the non-working fireplace leaking all the way to the floor. None were fixed. The bathrooms (Cabana 4, rooms 2 and 3) in al three rooms had mold: 2 of them in the ceiling, one also all up the walls adjacent to the toilette ( Cabana 4) The bathroom in Cabana 4 had a fetid sewer smell The Linnens were old, wrinkle and grey The rooms were freezing-cold with no heater . Only Cabana 4 had a portable heater to heat 2 rooms which somewhat reduced the unbearable night freeze Room 3 had a crack in the front door that allowed the cold to penetrate the room. We had to get sleeping bags to sleep at night because their blankets were insufficient. The only dinning room was "Al Fresco" with a roof and only plastic "tarps" covering the side walls when it was damp and freezing. The front office staff was rude to my husband when he request assistance. Needless to say, We left the hotel early, but since they charged in advanced, they told me that expedia would not refund the extra night that I paid for and didn't use. NEVER AGAIN!
Verified Expedia guest review

2/10 Poor

Very far away from Guanajuato
I felt that the location as advertised was deceiving. We were lead to believe that this hotel was located 11 kilometers from Guanajuato. In reality is about 30 minutes drive through several narrow roads just to get to the city. Very hard to find location. The restaurant was closed. The rooms are very simple, no hot water in the afternoons. The rooms have paper thin walls, in fact when room neighbors arrived at 1AM we could hear them though the walls. There was a door that separated the adjacent room and we could see the neighbor's light though the door frame. Definitely do not recommend this hotel.
Verified Hotels.com guest review

8/10 Very Good

Mariano, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan de la, 1-night trip
Verified Expedia guest review

6/10 Good

No le dan mantenimiento necesario a las instalaciones
Abigail, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Enrique emmanuel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Disfrutamos mucho estar en un lugar con esas caracteristicas.
Ramón, 1-night romance trip
Verified Expedia guest review

6/10 Good

José Manuel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Edgar Eduardo, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente, son pet Friendly ( en serio!)
Eva María, 1-night trip
Verified Hotels.com guest review

6/10 Good

.
Mauricio, 1-night family trip
Verified Expedia guest review