This hotel is in a great location a five minute walk from Parque Calderon and the center of historic Cuenca in a beautiful colonial building, well decorated, beautiful interior courtyard with nice rooms with a lot of character. Unfortunately, there are a few kinks that you discover the longer you are there. The beautiful interior courtyard carries all voices in sounds and magnifies them into your room, a problem with little kids staying, and/or when the doorbell rings constantly whenever anyone enters the building. My floor mysteriously would have water puddles every morning (there was a small vent of sorts on the floor that I think was leaking). The windows to the bathroom face out on the courtyard. The windows are small and high so you can't see in/out, but they have no pane, meaning all bathroom noises can be heard in the courtyard which seems an odd feature probably designed to ventilate and isolate from street noise, but is odd. Breakfast is good, wi-fi is good, beds are semi-comfortable and TV didn't work. Great staff. To sum up, it was a great first impression, but wears out its welcome rather quick. I wouldn't dissuade others from staying there, but I do not think I would stay there again, if only because of the constant doorbell ringing and noise carrying.