Carrera 9 No 35 104, Anillo Vial - Zona Norte, Cartagena, Bolivar, 130002
What's nearby
La Boquilla Beach - 7 min walk
Las Americas International Convention Center - 16 min walk
Walls of Cartagena - 11 min drive
Clock Tower - 13 min drive
Playa Manzanillo - 21 min drive
Getting around
Rafael Nunez Intl. Airport (CTG) - 12 min drive
Airport shuttle (surcharge)
Restaurants
La Pescadería - 12 min drive
Presto - 11 min drive
Bar Restaurante Blas El Teso - 19 min walk
Subway - 12 min drive
Donde Javier - 9 min walk
About this property
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena is a great choice for your beach stay in Cartagena. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center and an outdoor tennis court. Restaurante Palenke, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights include 2 poolside bars, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
152 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
2 restaurants
2 bars/lounges
2 poolside bars
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Lifeguard on site
What to do
Tennis
Beach access
Working away
24-hour business center
Meeting rooms
Conference center (2293 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
3 outdoor pools
Outdoor tennis court
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Restaurante Palenke - This restaurant serves breakfast, lunch, and dinner.
Restaurante Enso - Onsite restaurant. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Airport shuttle service is offered for an extra charge of COP 40 per room (roundtrip)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for COP 90000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 8 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend.
Also known as
Sonesta Cartagena
Sonesta Hotel Cartagena
Sonesta Hotel Cartagena Hotel
Sonesta Hotel Cartagena Cartagena
Sonesta Hotel Cartagena Hotel Cartagena
Frequently asked questions
Does Sonesta Hotel Cartagena offer free cancellation for a full refund?
Yes, Sonesta Hotel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta Hotel Cartagena?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9 AM to 8 PM.
Are pets allowed at Sonesta Hotel Cartagena?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by Sonesta Hotel Cartagena?
Yes, an airport shuttle is available. The charge is COP 40 per room roundtrip.
What are the check-in and check-out times at Sonesta Hotel Cartagena?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Sonesta Hotel Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (18-min drive) is nearby.
What is there to do at Sonesta Hotel Cartagena and nearby?
Practice your swing on the tennis courts. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 2 bars. Sonesta Hotel Cartagena also has a 24-hour fitness center and a garden.
Are there restaurants at or near Sonesta Hotel Cartagena?
Yes, there are 2 onsite restaurants.
Does Sonesta Hotel Cartagena have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sonesta Hotel Cartagena like?
Sonesta Hotel Cartagena is a short 7-minute walk from La Boquilla Beach and 16 minutes' walk from Las Americas International Convention Center.
Sonesta Hotel Cartagena Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
January 22, 2025
Awesome hotel !! Very clean
This hotel was amazing. Very clean and the host was very attentive. Awesome experience there .
Eric
Eric, 1-night trip
Verified Hotels.com guest review
6/10 Good
January 20, 2025
Juan Carlos
Juan Carlos, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
January 18, 2025
Daniel Gustavo
Daniel Gustavo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 15, 2025
Cornelia
Cornelia, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
January 15, 2025
Already spoke to you / stolen
Security should not be asking where you are going and asked to see your bracelets after you have conversed with them day before
Also I left an item hung up in The room and it could not be found the next day
Gabriel
Gabriel, 2-night trip
Verified Hotels.com guest review
2/10 Poor
January 7, 2025
Blanca Isabel
Blanca Isabel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 4, 2025
Brittany
Brittany, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
November 16, 2024
Enrique
Enrique, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 11, 2024
Paula. Andrea
Paula. Andrea, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 1, 2024
Excellent hotel
It's an excellent hotel.
Bengt
Bengt, 3-night trip
Verified Hotels.com guest review
2/10 Poor
October 24, 2024
The hotel had no AC and sent us to another hotel and they did not have any reservation for us and had to pay again
Adan
Adan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 24, 2024
YIRLIS
YIRLIS, 1-night trip
Verified Expedia guest review
8/10 Very Good
October 15, 2024
Sonesta is a favorite of ours. We go quite often due to its beach access, multiple pools and frendly staff. Very comfortable and relaxed atmosphere.
Benjamin
Benjamin, 2-night family trip
Verified Expedia guest review
2/10 Poor
October 8, 2024
Alishia
Alishia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
October 7, 2024
As a person with a disability in a motorized wheelchair this hotel and staff went above and beyond service
Christopher
Christopher, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 6, 2024
Everything was good, recommended hotel :)
JULIANA
JULIANA, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
October 6, 2024
Gabriela
Gabriela, 2-night trip
Verified Expedia guest review
2/10 Poor
September 30, 2024
The air conditioning stopped working and there was no tv for 4 out of my 5 days in the hotel.
edward
edward, 4-night trip
Verified Expedia guest review
10/10 Exceptional
September 30, 2024
jimmy
jimmy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 28, 2024
Amazing hotel, excellent service
Amparo
Amparo, 2-night business trip
Verified Expedia guest review
8/10 Very Good
September 27, 2024
Richard
Richard, 4-night trip
Verified Expedia guest review
10/10 Exceptional
September 25, 2024
Excellent service. Excellent staff. Excellent facility conditions. Excellent food. Amazing place highly recommend it