Afternoon Tea at Caffe Concerto Oxford Street - 3 min walk
Arabica - 4 min walk
About this property
Mermaid Suite Hotel
When you stay at Mermaid Suite Hotel, you'll be in a fantastic location, just a 5-minute walk from Oxford Street and Bond Street. Also, Marble Arch and Hyde Park are within a 15-minute walk. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Bond Street (Elizabeth Line) Station is 2 minutes and Bond Street Underground Station is 3 minutes.
Languages
Arabic, English, Hindi
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
Front desk (limited hours)
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for GBP 50.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Frequently asked questions
Does Mermaid Suite Hotel offer free cancellation for a full refund?
Yes, Mermaid Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mermaid Suite Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mermaid Suite Hotel?
Sorry, there's no onsite parking at Mermaid Suite Hotel.
What are the check-in and check-out times at Mermaid Suite Hotel?
Check-in start time: 1 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM.
Are there restaurants at or near Mermaid Suite Hotel?
Yes, there's an onsite restaurant.
What's the area around Mermaid Suite Hotel like?
Mermaid Suite Hotel is a short 2-minute walk from Bond Street (Elizabeth Line) Station and 11 minutes' walk from Marble Arch. Travelers give top marks for the hotel's prime location.
Mermaid Suite Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
December 19, 2024
Great price for a family of 4 in a great location. Very clean. Would definitely stay again.
Wendy
Wendy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 17, 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 11, 2024
sharon
sharon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 10, 2024
Nice and comfortable
Terry
Terry, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
December 4, 2024
Eduarda
Eduarda, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 18, 2024
happy
amazing price for such a good location. very clean
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
November 16, 2024
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2024
rainier
rainier, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
October 10, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
2/10 Poor
October 7, 2024
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
4/10 Fair
September 30, 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 21, 2024
It was a really good location. Near things I wanted to see and very close to a couple of underground stations. The room was small but fine for one night. I would stay here again
There were only 3 negatives.
1. The man at the desk did not have the best customer service. It wasn’t bad it was just not good
2. The room was different from the pictures online. The bathroom was smaller looking. I didn’t need much but I would appreciate accurate photographs
3. There were very steep narrow stairs to get to the room. If you had health problems or large heavy luggage, this could be a problem. It wasn’t a deal breaker for me but I would have liked to have known
Jeffrey
Jeffrey, 1-night trip
Verified Expedia guest review
2/10 Poor
September 17, 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
September 14, 2024
Rowena
Rowena, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 8, 2024
The guy at the desk was friendly. Plenty of space for my family of 4. The fire alarm went off one night. Although inconvenient. Very happy it was nothing. It was handled well.
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
August 22, 2024
Convenient location with shopping close by.
David
David, 2-night family trip
Verified Expedia guest review
6/10 Good
August 15, 2024
In a fairly convenient position- if not walkable, then the Tube and other transport in London is fantastic.
The hotel was pokey, tired and fairly clean (shower was not).
The daily room service was nice and the manager was helpful.
Lesa
Lesa, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
August 12, 2024
lovely spacious clean room, with coffee / tea facilities. very comfortable beds and location of hotel perfect
Paula
Paula, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
August 5, 2024
Great area, good restaurants nearby, very handy as just off Oxford St and near to tube station. Clean, comfortable room and bathroom.
Diana
Diana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 25, 2024
The hotel location was brilliant, check in was really straightforward. The room was cheap, cheerful, clean and perfectly located for a gig in Hyde Park. I would definitely stay here again.
Laura
Laura, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
July 13, 2024
Stayed for 1 night was quite happy it served a purpose which was somewhere not too pricey. And within walking distance to Hyde Park. Shower was amazing but the mattress on the bed was a little tired! But actually had my best nights sleep for over a week. Room was clean a little dated. No toiletries although plenty of towels, complimentary tea and coffee but had to ask for a teaspoon. I would stop again for a short stay and a budget hotel in a very good location
Janet
Janet, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
July 12, 2024
Like the location
Hanna
Hanna, 2-night family trip
Verified Expedia guest review
4/10 Fair
July 6, 2024
A lot of money for not a lot.
A thousand stairs when you are already exhausted is not fun. The single beds were tiny, and not very comfy. NO space around the toilet.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 1, 2024
Decent budget accommodation
Stayed here for 2 nights. Room a good size, beds are very firm, not my personal preference. There was stains on pillow cases and a couple of the duvet covers. Great location.