Hilton Orlando

4.0 star property
Family-friendly hotel with full-service spa, connected to the convention center, near Aquatica

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Orlando

2 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Interior entrance
Premium bedding, down comforters, in-room safe, desk
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • 24/7 front desk
    24/7 front desk
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
Main amenities
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Lazy river
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Children's pool
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The price is P8,862
P12,753 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 34 of 34 rooms

Room, 2 Queen Beds, Accessible, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

1 King PURE Allergy Friendly Nonsmoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Pool View (Pure Allergy Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed, Accessible, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite, One King Bed, Non-Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

Room, Pool View (Connecting)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 62 sq m
  • Sleeps 6

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 93 sq m
  • Sleeps 8
  • 1 King Bed OR 2 Queen Beds

Suite, 2 Queen Beds, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Sleeps 6
  • 2 Queen Beds

Room (Parlor, Sofabed Only)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed
  • 62 sq m
  • Sleeps 8
  • 1 Double Sofa Bed

Superior Suite, 1 King Bed, Accessible

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Pure Allergy Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Two Queens

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 124 sq m
  • Sleeps 2
  • 1 King Bed

Accessible Two Queens

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
  • 186 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Parlor, Suite, 2 Bedrooms, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 126 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Beds

Accessible King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Two Queens Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

King Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Parlor, Presidential Suite, 1 King Bed, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
  • 186 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Orlando, FL

What's nearby

  • SeaWorld® Orlando - 17 min walk - 1.5 km
  • Aquatica - 18 min walk - 1.5 km
  • Pointe Orlando - 20 min walk - 1.7 km
  • Discovery Cove - 3 min drive - 2.9 km
  • The Wheel at ICON Park™ - 4 min drive - 3.2 km

Getting around

  • Orlando Intl. Airport (MCO) - 17 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 31 min drive
  • Orlando Sanford Intl. Airport (SFB) - 43 min drive
  • Orlando Station - 15 min drive
  • Brightline Orlando Station - 21 min drive
  • Winter Park Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Smoooth Java Coffee Bar - ‬12 min walk
  • ‪Rocks - ‬16 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪Cheddar's Scratch Kitchen - ‬10 min walk

About this property

Hilton Orlando

When you stay at Hilton Orlando, you'll be just a 5-minute drive from Orange County Convention Center and The Wheel at ICON Park™. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and FastBreak, one of 5 restaurants, serves breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, a lazy river, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 1424 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired internet access in public areas*
  • WiFi (speed: 50+ Mbps) and wired internet access in rooms*

Parking

  • Onsite self parking (USD 35 per day)
  • Onsite valet parking (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Room service (late night)

Traveling with children

  • Children's pool
  • Waterslide
  • Lazy river
  • Playground
  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (249001 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Terrace
  • Piano
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Lazy river
  • 2 spa tubs
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 50+ Mbps) and wired internet (surcharge)
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

FastBreak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bar Tela - Onsite bar. Open daily.
Trabucco - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Tropics Pool Bar & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
TodoVos - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 45 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • Pool access
The resort fee includes equipment rental and additional recreational activities and discounts. Guest must present the resort card to receive discounts and access to amenities.

Optional extras

  • WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
  • WiFi is available in public areas for USD 0.00 per stay (rates may vary)
  • Wired internet access is available in guestrooms for USD 0.00 per stay (rates may vary)
  • Wired internet access is available in public areas for USD 0.00 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 30.00 per person

Parking

  • Self parking costs USD 35 per day
  • Valet parking costs USD 45 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hilton Hotel Orlando
Hilton Orlando
Orlando Hilton
Hilton Orlando Hotel Orlando
Hilton Orlando Resort

Frequently asked questions

Does Hilton Orlando offer free cancellation for a full refund?
Yes, Hilton Orlando does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Orlando?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hilton Orlando?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Orlando?
Yes. Self parking costs USD 35 per day. Valet parking costs USD 45 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Orlando?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at Hilton Orlando and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hilton Orlando also has 2 outdoor pools and 4 bars, as well as a 24-hour fitness center.
Are there restaurants at or near Hilton Orlando?
Yes, there are 5 onsite restaurants, featuring Italian cuisine, pool views, and poolside dining.
What's the area around Hilton Orlando like?
Hilton Orlando is a short 13-minute walk from Orange County Convention Center and 18 minutes' walk from Aquatica.

Hilton Orlando Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lance, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

My experience was not good, I was charged $100 dollars for parking even though I am an Hilton honors member and my tax was a lot higher than everyone else in my group
Josiane, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Todd, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georgina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Guy, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Ovino, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

We booked are stay at Hilton Orlando in order to make an emergency evacuation from Tampa in order to escape the imminent and deadly threat of Hurricane Milton .. Appallingly however, Hilton Orlando evidently completely disregarded our reservation and gave our rooms away to other consumers .. We even purchased booking insurance to avoid precisely this form of contingency .. Hilton Orlando furthermore had the audacity to decline to provide us with any alternative rooms or accommodations, etc .. As a result we were with no alternative, and therefore had to remain in the Tampa Bay area, where we could have suffered grievous bodily injury and or death from Hurricane Milton .. What we did suffer as a result of Hilton's shocking malfeasance, was at bare minimum enormous emotional and mental distress, which is still on going at this time ... Erik A. Gillespie
erik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

darrell, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

farid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akiah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charlie, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty & Rude Hilton!
The staff members were very rude every time we went to the restaurants, our room was ver very very dirty, had hair in the sink and bathtub, the water was clogged in the sink and bathtub, the room smelled so bad, someone came upstairs to spray our room and apologized! They never asked if we needed a new room or anything to help us! This hotel price gouged on people who evacuated from Hurricane Milton. This was just a mess! I will her stay here again! No talks to you there with any manors- they roll their eyes and ignore. & we are the kindest people ever!
Talisha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The hardest part of the stay was using our Hilton Gift Cards. It made the check in process difficult. Then we still ended up owing a little more after our stay that should have been charged at the beginning. Other than that the rooms were nice. The balcony at the end of each hallway was cool to see out at night. We enjoyed the valet parking. Loved the lazy river and spa area. The waterslide was super fast and fun. The centerpiece in the pool could use some new paint but was cute. The pool tables were disappointing because of the pool stick. It had no tip on the end to properly play but we played as is and still had fun.
Kelly, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brandy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Staff was rude, room was dirty. Started raining and the entire LL had a half inch of rain on the floor. It took staff 30 minutes to just start cleaning the water.
lee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to perfect
It was a great stay. I enjoyed the lazy river for a few hours. The slide was closed when i went swimming but opened up in the morning when i was checking out. I didn't get to enjoy it. At check in they checked us in to a handicap room without a walk in shower. I came down to change rooms with my girlfriend. They put us in 407, the room was close to perfect.There was no microwave in the room, and smelled like a wet dog. I was authorized for deposit at check in which was fine. Later that night i was charged another 45 dollars perhaps during the night audit which i did not expect. They charge you a 40 dollar resort plus 35 for self parking and if you want wifi and not a honor member you have to pay more. Parking and wifi should be included. Our trip was included with breakfast buffet which was great. Ronnie was on point. He allowed me to go upstairs and bring my girlfriend down and held me a table so i didn't have to wait on line again.
Alan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice stay but could use a little TLC
Overall good but my bathroom had hair on the floor and in the shower when I first walked in like they forgot to clean it. The bedsheets - which are usually super soft when I've stayed in the past were tough and scratchy. I had to sleep on the comforter itself and just wrap it around me. Most of the bikes in the gym were broken with no pedals to use. Otherwise everything was wonderful.
mary, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the pool and activities.
Holly, 3-night family trip
Verified Expedia guest review

6/10 Good

I loved the lazy river n pool areas. I love the fact that theres an adult quiet pool although they had a dj that day n music was so loud that the people who wanted quiet at the quiet pool could hear the dj still blasting tunes. The rooms are a bit dated. And the showers still have shower curtains which i think is unsanitary. Also we had 2 rooms booked and the carpets in the rooms were soaking wet to the point that when i tried to lift my foot with my sandals i couldnt lift because i got stuck. We couldnt wear socks in the room because our socks would immediately get wet. We didnt complain or ask for another room because we stayed for only one night and were out most of the day. I used to love it here when the quiet pool was really a quiet pool but rooms and pool area especially quiet spa is deteriorating.
Tracy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I had a great experience while I was there. The view was incredible from my room. The front desk staff and housekeepers were all amazing!
Gerald, 4-night business trip
Verified Expedia guest review