40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000
What's nearby
Zenea Garden - 6 min walk - 0.5 km
Alameda Hidalgo Park - 9 min walk - 0.8 km
Aqueduct of Santiago de Querétaro - 12 min walk - 1.1 km
Josefa Ortiz de Domínguez Auditorium - 17 min walk - 1.4 km
Corregidora Stadium - 4 min drive - 3.9 km
Getting around
Queretaro Intl. Airport (QRO) - 37 min drive
Airport drop-off service
Restaurants
El Mesón de Chucho el Roto - 2 min walk
Restaurante 1810 - 2 min walk
Santa Cecina - 1 min walk
Breton - 2 min walk
El Mayor - 1 min walk
About this property
Hotel Patio Santiago
Hotel Patio Santiago features a rooftop terrace and puts you within a 15-minute walk of Aqueduct of Santiago de Querétaro. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Corregidora Stadium and Antea Lifestyle Center. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
43 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1:00 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
No onsite parking
Transfers
Airport drop off on request(available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Rooftop terrace
Library
Mosquito nets
Communal living room
Fitness center
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Tile flooring in room
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Bathrobes
Iron/ironing board
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 220 to 400 for adults, and MXN 220 to 400 for children
Airport shuttle service is offered for an extra charge of MXN 800 per vehicle. Maximum occupancy 4
Housekeeping is offered for an extra charge
Pets
Service animals exempt from fees
Pet deposit: MXN 2000 per stay
Pets are allowed for an extra charge of MXN 1000 per pet, per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the fitness facility without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro
Frequently asked questions
Does Hotel Patio Santiago offer free cancellation for a full refund?
Yes, Hotel Patio Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Patio Santiago?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 1000 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Patio Santiago?
Sorry, there's no onsite parking at Hotel Patio Santiago.
Is airport shuttle service offered by Hotel Patio Santiago?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 800 per vehicle.
What are the check-in and check-out times at Hotel Patio Santiago?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM.
What is there to do at Hotel Patio Santiago and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Patio Santiago?
Yes, there's an onsite restaurant.
What's the area around Hotel Patio Santiago like?
Hotel Patio Santiago is in Downtown Querétaro, a short 12-minute walk from Aqueduct of Santiago de Querétaro and 3 minutes' walk from Plaza de Armas.
Hotel Patio Santiago Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
October 30, 2024
Good stay
Well situed
Very large film
Kind service
Reine
Reine, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
October 21, 2024
Usual American complaints
The hotel is very nice, clean and beautiful. Have a very nice cold and hot buffet for and extra $17. Angel was a very attentive at the front desk and helpful when I couldn’t get back on the wi-fi. The only negative comments are the early morning mopping in the halls with a plastic mop you could hear in the rooms. Also there are many loud sounds from the hallway and other rooms. On the last day there were loud booming sounds above me at 6am. Called front desk and was told there is a gym above my room. This is typical Mexico where loud sounds are a way of life. I will now add that to my list I of things to ask about as well as being away from the elevator.
Dorothy
Dorothy, 3-night trip
Verified Hotels.com guest review
4/10 Fair
October 7, 2024
LUDWIG
LUDWIG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 4, 2024
Braulio
Braulio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 21, 2024
Yousuf
Yousuf, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 1, 2024
Mario
Mario, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
August 30, 2024
Wow. Long day and night.
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning.
If you want to make money at this property you should hire a team that has hotel experience.
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
August 20, 2024
Great location
Yazmin
Yazmin, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
August 19, 2024
Marcelo
Marcelo, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 13, 2024
I love my stay it was exceptional. Staff was friendly and my room very well cleaned and very convenient place to walk around the area.
Evelyn
Evelyn, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 11, 2024
Excellent hotel in a great location! Property was recently updated and in great condition. Staff were extremely helpful. Bar and restaurant staff were also very friendly.
Ravi
Ravi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 4, 2024
Really liked everything about the hotel. Nice room, friendly staff, near the main square, good breakfast. We will return here.
Kelly
Kelly, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 24, 2024
Very nice and clean. Great location and staff. Had a great time.
Andres
Andres, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 18, 2024
Our stay was fantastic and the shuttle service was super convenient
Ana
Ana, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
July 18, 2024
this is a newer build addition onto an older mansion with a court yard. it was a very pleasant stay. the room was quiet, spacious, nice bed linens, and good shower. the included breakfast was passable.the location of the hotel is ideal for walking the old town. my only reservation is that the hotel is quiet dark and the 2 rooms i saw had no window to view the outside: one looked into a wall (i asked to move) and the other opened internally onto a hallway so the blinds had to be kept closed. i would also suggest that the hotel make some accomodation so a person can have a tea after the cafe closes at 9 o'clock. it was overall a pleasant stay and an very good value.
DUSTEN
DUSTEN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 13, 2024
The property is vey well located.
Service is wonderful
JUAN CARLOS
JUAN CARLOS, 6-night trip
Verified Travelocity guest review
10/10 Exceptional
July 10, 2024
I liked the hotel location. It was very convenient to a lot of places of interest in the downtown area. The staff was very professional and accommodating to our requets.
Excellent hotel. I will recoment it.
Mario
Mario, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
July 9, 2024
Great location in the heart of Queretaro
Carolina
Carolina, 1-night family trip
Verified Expedia guest review
2/10 Poor
July 2, 2024
Jesus
Jesus, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 26, 2024
Quite a beautiful property, and in an excellent location.