Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
What's nearby
Santafé Mall - 3 min walk
Oviedo Shopping Center - 3 min walk
Poblado Park - 19 min walk
Lleras Park - 3 min drive
El Tesoro Shopping Park - 3 min drive
Getting around
Jose Maria Cordova Intl. Airport (MDE) - 36 min drive
Aguacatala Station - 25 min walk
Poblado Station - 28 min walk
Airport pick-up service
Area shuttle (surcharge)
Restaurants
Pizzeria Olivia Cc Santa Fe - 4 min walk
Archie's - 3 min walk
Sandwich Qbano Santafé - 5 min walk
Il Forno - 3 min walk
Todo Fresa Café. C.c. Santa Fe - 4 min walk
About this property
NH Collection Medellín Royal
At NH Collection Medellín Royal, you'll be just a 5-minute drive from Santafé Mall and Poblado Park. You can visit the spa to indulge in massages, facials, or aromatherapy, and Cygnus serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
135 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Transfers
Airport pickup on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Water dispenser
Working away
Business center
Meeting rooms
Conference space (97 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2008
Terrace
Television in common areas
Piano
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Dining
Cygnus - This restaurant serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 37660 to 75321 per person
Airport shuttle service is offered for an extra charge of COP 112000 per vehicle
Area shuttle service is offered for an extra charge
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 154 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal
Frequently asked questions
Does NH Collection Medellín Royal offer free cancellation for a full refund?
Yes, NH Collection Medellín Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at NH Collection Medellín Royal?
Yes, there's an outdoor pool.
Are pets allowed at NH Collection Medellín Royal?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of COP 154 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Medellín Royal?
Yes, there's free self parking.
Is airport shuttle service offered by NH Collection Medellín Royal?
Yes, a shuttle from the airport to the hotel is available. The charge is COP 112000 per vehicle.
What are the check-in and check-out times at NH Collection Medellín Royal?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at NH Collection Medellín Royal and nearby?
NH Collection Medellín Royal has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near NH Collection Medellín Royal?
Yes, there's an onsite restaurant, Cygnus.
What's the area around NH Collection Medellín Royal like?
NH Collection Medellín Royal is a short 3-minute walk from Santafé Mall and 19 minutes' walk from Poblado Park. Travelers love the hotel's prime location.
NH Collection Medellín Royal Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
January 12, 2025
RAFAEL
RAFAEL, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 3, 2025
Liliana
Liliana, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
December 14, 2024
Great stay
Wonderful stay! The rooms are clean and well appointed. The hotel grounds are beautiful!!
Sarah
Sarah, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
December 3, 2024
4 days in Medellin
Clinical, but a good location and nice big pool. Lacked soul.
Kristian
Kristian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 29, 2024
Antonio
Antonio, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
November 16, 2024
a s g
a s g, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 9, 2024
jose
jose, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
Claudia
Claudia, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
alfredo
alfredo, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
October 14, 2024
The room was nice, great view and the location is great as it is so close to Santa Fe mall. The restaurant was good, we had dinner and breakfast in our short stay. However ... the previous people that were in the room that we received left such a terrible cheap vanilla scent. we had to vent the room for 2 days. All in all a nice hotel
seu-lai
seu-lai, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
October 14, 2024
The staff's courtesy, the proximity to the mall, and the amenities, including a lap pool and jacuzzi, have all contributed to my preference for this hotel. It is rapidly becoming my primary choice when in Medellin.
Frantz
Frantz, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
October 13, 2024
Karen
Karen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 12, 2024
Great
ackeem
ackeem, 3-night trip with friends
Verified Orbitz guest review
8/10 Very Good
October 8, 2024
Eduardo
Eduardo, 5-night trip
Verified Expedia guest review
8/10 Very Good
October 7, 2024
Excellent
Ana J
Ana J, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
October 6, 2024
Héctor
Héctor, 3-night trip
Verified Expedia guest review
10/10 Exceptional
October 5, 2024
One of the Best Hotels in Town. Perfect Location
Jesús
Jesús, 1-night trip
Verified Expedia guest review
10/10 Exceptional
October 3, 2024
Me gustó ya eh estado allá dos veces
Ruben
Ruben, 3-night romance trip
Verified Expedia guest review
6/10 Good
September 29, 2024
i book here cause i tho i VIP booking i have to explain to front desk that wait i didnt get any complementary drink - bed were hard as rock.
overall ok bathroom shower were clogged water didnt fun properly- didnt allow visitors the morning in the room fee were 40 dollars daily
i wont stay there again
CLAUDIA
CLAUDIA, 6-night trip
Verified Expedia guest review
8/10 Very Good
September 28, 2024
Santiago
Santiago, 2-night trip
Verified Expedia guest review
10/10 Exceptional
September 26, 2024
Amazing stay in a gorgeous room and breakfast buffet so delicious and allowed me to try different exotic fruits! Highly recommend!
Reda
Reda, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
September 25, 2024
Muy buena, acogedora y el trato del personal excelente!