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Enjoy Pucon

3.0 star property
Pucón beachfront hotel with 3 outdoor pools and casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Enjoy Pucon

Breakfast, lunch and dinner served
3 outdoor pools
Terrace/patio
Terrace/patio
Breakfast, lunch and dinner served

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Casino
  • Parking available
  • Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • Casino
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Ski storage
  • Ski passes
  • Health club
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite

Minibar, in-room safe, free WiFi, bed sheets

Suite

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Quadruple Room)

Minibar, in-room safe, free WiFi, bed sheets

Suite (Quadruple Room)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double Room (Matrimonial)

Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room (Matrimonial)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (Matrimonial)

Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room (Matrimonial)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room Standard

Minibar, in-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

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About the neighborhood

Map
Clemente Holzapfel 190, Pucón, Araucania, 4920000

What's nearby

  • Enjoy Pucon Casino - 1 min walk - 0.1 km
  • Pucon Beach - 3 min walk - 0.3 km
  • La Poza - 6 min walk - 0.6 km
  • Museo Mapuche Pucon - 9 min walk - 0.8 km
  • Cascadas de Rio Turbio - 4 min drive - 2.9 km

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Cassis - ‬4 min walk
  • ‪Open Pucon - ‬3 min walk
  • ‪Cafe Berlin Pucon - ‬3 min walk
  • ‪El Camino - ‬3 min walk
  • ‪Kuchenladen - ‬5 min walk

About this property

Enjoy Pucon

Enjoy Pucon is a great choice for your beach stay in Pucón. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials, and body treatments. Restaurante Rangue serves breakfast, lunch, and dinner, and the bar is a great place to grab a drink. Other highlights at this Colonial hotel include a casino, a health club, and a fitness center.

Languages

English, Spanish

At a glance

Hotel size

  • 151 rooms

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 4 AM
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options
  • Free offsite parking within 656 ft

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Ski passes
  • Horse riding nearby
  • Ski runs nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Ski storage

Facilities

  • Garden
  • Terrace
  • Communal living room
  • Health club
  • 3 outdoor pools
  • Casino
  • Spa services
  • 28 casino gaming tables
  • 519 casino slot machines
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Banquet hall
  • Reception hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 28
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Front entrance ramp
  • Well-lit path to entrance
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.

Dining

Restaurante Rangue - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bar Rangue - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of CLP 80000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 16000 per person (one way)

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs CLP 16000 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: CLP 142800 per stay
  • Pets are allowed for an extra charge of CLP 30000 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from December 15 to March 15
  • Guests under 14 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Enjoy Hotel
Enjoy Hotel Pucon
Enjoy Pucon
Enjoy Pucon Gran Hotel Pucon
Enjoy Gran Hotel
Enjoy Pucon Gran Pucon
Enjoy Gran

Frequently asked questions

Does Enjoy Pucon offer free cancellation for a full refund?
Yes, Enjoy Pucon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Enjoy Pucon?
Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Enjoy Pucon?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of CLP 30000 per pet, per day, and there's also a deposit of CLP 142800 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Enjoy Pucon?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Enjoy Pucon?
Yes, an airport shuttle is available. The charge is CLP 16000 per person one way.
What are the check-in and check-out times at Enjoy Pucon?
Check-in start time: 4 PM; Check-in end time: 4 AM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Enjoy Pucon?
Yes, there's a casino, featuring 519 slot machines and 28 gaming tables.
What is there to do at Enjoy Pucon and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a casino and a seasonal outdoor pool. Enjoy Pucon also has a health club and spa services, as well as a garden.
Are there restaurants at or near Enjoy Pucon?
Yes, there's an onsite restaurant, Restaurante Rangue.
What's the area around Enjoy Pucon like?
Enjoy Pucon is a short 1-minute walk from Enjoy Pucon Casino and 3 minutes' walk from Pucon Beach.

Enjoy Pucon Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Fang, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fang, 1-night trip
Verified Hotels.com guest review

6/10 Good

-The staff is not friendly -I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes) -Nice view from the hotel -The hotel is a bit old
Amina, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

paola andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joaquin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Old star coming back
Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement
Victor, 7-night trip
Verified Hotels.com guest review

4/10 Fair

Noise, bad room service
Quiero expresar mi descontento por la experiencia que he tenido durante mi estancia en sus instalaciones. Inicialmente, reservé una suite y me asignaron una habitación que parecía haber sido adaptada de una bodega en el segundo piso, con vista a la entrada del hotel. El techo de madera hacía que cada paso de los huéspedes de arriba se sintiera como un riesgo de que se caiga. Esta situación afectó mi descanso, ya que cualquier movimiento de los vecinos de arriba, incluso ir al baño, me despertaba. En segundo lugar, me cobraron $400.000CLP como depósito para abrir el frigobar. A pesar de salir a cenar, al regresar, seguía cerrado. Tuve que llamar dos veces y esperar 40 minutos para que lo abrieran, ya que necesitaba agua para mis medicamentos. Por último, no había agua caliente. Tras el viaje, quería ducharme, pero no fue posible. Llamé dos veces y esperé 40 minutos para que lo solucionaran. Servicio de comida a la habitación llegó frío. El segundo día me hicieron UPG de habitación, luego de reclamar. Fue buena la atención al momento de reclamar.
joaquin, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!
YVONNE, 4-night family trip
Verified Expedia guest review

4/10 Fair

Poor conditions and ugly staff …
CARLOS, 6-night family trip
Verified Expedia guest review

6/10 Good

Michael, 1-night trip
Verified Expedia guest review

6/10 Good

nice staff, well located. a little bit old.
Jorge, 1-night family trip
Verified Expedia guest review

6/10 Good

Needs to be renovated , everything looks and feels old
LORENA, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Historic and amazing
Amazing breakfast and amazing views. The room and bathroom were large and everything was nice and clean in such a historic looking building. You could tell it was old but the good kind of old. Felt very cool to stay there
Taylor, 1-night trip
Verified Hotels.com guest review

6/10 Good

Necesita una renovación
Las instalaciones son antiguas, baño con sarro, aspecto sucio... las habitaciones necesitan una reforma total.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Enjoy Pucon disapointment
I was in Pucon for my son's wedding. He had booked the Bambu Lodge for the wedding (3 nights) so I just needed a room for the first night in town. For ease I booked the Bambu lodge and then they cancelled on me so I needed to find a room for that one night and not being sure about other hotels I found (which had better ratings, but only a few ratings) I decided to stay at Enjoy. The pictures made it look awesome and liked the lakefront location. Well, the common areas were very nice, the location was great but the room was really dated, run down and in poor condition. I just figured this was the norm, it's a foreign country, first time there... It was also very loud until midnight or later so don't plan to go to bed early.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Señoritas que recibieron o atendieron mi check in fueron muy serias, les falta aprender a sonreír. No me hacen ningún favor al atenderme, muy por el contrario, el favor se los hago yo al preferir su hotel. Falta de aseo en pasillos y ascensores. Pieza y baño muy cómodos y limpios y ordenados.
Felipe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

For the price, it’s good. Room spacious, view to the lake and had everything for a family room
1-night family trip
Verified Expedia guest review

2/10 Poor

Property is old and not taken care of, bad management even though staff is very nice. The only good thing is the incredible view of the lake.
1-night family trip
Verified Expedia guest review

8/10 Very Good

4-night trip
Verified Expedia guest review

2/10 Poor

Diego, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Expedia guest review

8/10 Very Good

Excellent view. Great room, in the process of being renovated/updated. Parts of the hotel are a little shabby, but it really seemed to add to the charm.
1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Location is excellent, we have a suite with lake view, breakfast was good. Because is an old building, they should do some renovations to some areas
2-night trip
Verified Expedia guest review

2/10 Poor

This place is a dump. Rude staff, old and outdated grounds. Rooms are in terrible condition.
2-night trip
Verified Expedia guest review

6/10 Good

This place has great amenities and a wonderful location right on Pucón’s black sand beach. It’s also very close to all of the restaurants and shops in town. However, the hotel is old and the rooms are quite dated. Sound travels easily through the walls, to the point that it sounds like your neighbors are in the room with you. If you’re a light sleeper and don’t stay up partying until early morning, you may find this place a less relaxing than expected.
3-night trip with friends
Verified Expedia guest review

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