Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive
Calanas Station - 4 min drive
Madrid Recoletos Station - 9 min walk
Madrid Atocha Station - 30 min walk
Serrano Station - 2 min walk
Velazquez Station - 4 min walk
Colon Station - 8 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
Casa Dani - 1 min walk
Bel Mondo - 2 min walk
Café & Té - 3 min walk
Carmen Bar - 3 min walk
Starbucks - 3 min walk
About this property
Tótem Madrid Hotel
At Tótem Madrid Hotel, you'll be just a 5-minute drive from Gran Via and Santiago Bernabéu Stadium. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also just a 5-minute drive from Puerta de Alcalá and WiZink Center. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Serrano Station is 2 minutes and Velazquez Station is 4 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
64 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 36 per night)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Train station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Segway rentals/tours nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
100% renewable energy
Double-glazed windows
Comprehensive food waste policy
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
43-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Recycling
Special features
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 26 per person
Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way, maximum occupancy 3)
Train station pick-up and train station drop-off service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 77.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 28 per pet, per night
Parking
Self parking costs EUR 36 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World
Frequently asked questions
Does Tótem Madrid Hotel offer free cancellation for a full refund?
Yes, Tótem Madrid Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tótem Madrid Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Tótem Madrid Hotel?
Yes. Self parking costs EUR 36 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Tótem Madrid Hotel?
Yes, an airport shuttle is available. The charge is EUR 75 per vehicle one-way.
What are the check-in and check-out times at Tótem Madrid Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Tótem Madrid Hotel?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (3-min drive) are both nearby.
What is there to do at Tótem Madrid Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Tótem Madrid Hotel also has a 24-hour fitness center.
Are there restaurants at or near Tótem Madrid Hotel?
Yes, there's an onsite restaurant.
What's the area around Tótem Madrid Hotel like?
Tótem Madrid Hotel is in Salamanca, a short 2-minute walk from Serrano Station and 19 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.
Tótem Madrid Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very Good
October 12, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 8, 2024
Annick
Annick, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 2, 2024
Rene
Rene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 26, 2024
Vincent
Vincent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 13, 2024
Everything was perfect , wonderful place
Adolfo
Adolfo, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
September 5, 2024
Maria Alexia
Maria Alexia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 1, 2024
Ximena
Ximena, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 24, 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 21, 2024
Danilo
Danilo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 20, 2024
everything was nice and clean
Jesus
Jesus, 1-night romance trip
Verified Expedia guest review
6/10 Good
August 7, 2024
Third time….and last
Overpriced. Poor attitude from several front desk staff. They really despite tourists from Mexico. Not staying there again. I will try Wipton on Jorge Juan.
Marc
Marc, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
August 7, 2024
We love this hotel
Erika
Erika, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
August 6, 2024
Alfonso
Alfonso, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 22, 2024
Its always fabulous to stay at Totem in Madrid
Catalina
Catalina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 21, 2024
Max
Max, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 15, 2024
Lovely , quiet, clean boutique hotel in a great area.
lisa
lisa, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
July 12, 2024
Location, location, location
Alejandro
Alejandro, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
June 28, 2024
Great hotel in the best area of Madrid.
Juan
Juan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
June 26, 2024
Staying at Totem is the best. The staff is great and professional, clean rooms, best location
Catalina
Catalina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
June 20, 2024
Rene
Rene, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 18, 2024
Diego
Diego, 1-night trip
Verified Expedia guest review
8/10 Very Good
June 18, 2024
I recently stayed at this hotel in Madrid and had a wonderful experience overall. The staff were incredibly welcoming and attentive, making my stay very pleasant. The hotel itself is beautifully maintained and offers a range of great amenities. My only slight disappointment was the size of the room—it was quite tiny. However, the cleanliness and comfort of the room made up for it. If you don't mind a smaller space, this hotel is a fantastic choice for your stay in Madrid.
glori
glori, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
June 13, 2024
Jessie
Jessie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 3, 2024
So good for that money
Max
Max, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
June 2, 2024
Great atmosphere and close to the best restaurants