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Candlewood Suites - Syracuse Airport, an IHG Hotel

2.5 star property
Keep your productivity on track with a 24-hour business center and express check-out. Relax after a long day in the gym.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candlewood Suites - Syracuse Airport, an IHG Hotel

Exterior
Room amenity
Interior
Exterior
Property amenity

Reviews

6.6 out of 10
Good

Popular amenities

  • Ski facilities
  • Connecting rooms available
  • Pet friendly
  • Air conditioning
  • Gym
  • 24/7 front desk
Main amenities
  • Weekly housekeeping
  • Ski storage
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Computer station
  • Front-desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is P3,220
P3,703 total
includes taxes & fees
Jan 30 - Jan 31

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Quality Inn & Suites East Syracuse - Carrier Circle

Free breakfast
Pet friendly
Free parking
Free WiFi
6.4 out of 10, (440)
The price is P3,620
P4,235 total
includes taxes & fees
Feb 3 - Feb 4
Quality Inn & Suites East Syracuse - Carrier Circle
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About the neighborhood

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 6 min drive
  • Landmark Theatre - 7 min drive
  • Syracuse University - 9 min drive
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive
  • New York State Fairgrounds - 14 min drive

Getting around

  • Hancock Intl. Airport (SYR) - 3 min drive
  • Syracuse Regional Transportation Center - 6 min drive
  • New York State Fair Station - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬11 min walk
  • ‪Plank Road Ice Cream - ‬19 min walk
  • ‪Zebb's Deluxe Grill & Bar - ‬18 min walk

About this property

Candlewood Suites - Syracuse Airport, an IHG Hotel

When you stay at Candlewood Suites - Syracuse Airport, an IHG Hotel, you'll be within a 10-minute drive of Destiny USA and Syracuse University. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Fellow travelers say good things about the airport proximity.

Languages

English

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Skiing nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Picnic area
  • Library
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Yard

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Restaurant dining guide

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 5 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Guests under 21 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse
Candlewood Suites Syracuse Airport
Candlewood Suites Syracuse Airport an IHG Hotel
"Candlewood Suites Syracuse Airport an IHG Hotel"
Candlewood Suites - Syracuse Airport, an IHG Hotel Hotel

Frequently asked questions

Does Candlewood Suites - Syracuse Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites - Syracuse Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes, dogs are welcome. There's a charge of USD 5 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites - Syracuse Airport, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Candlewood Suites - Syracuse Airport, an IHG Hotel?
No, this hotel doesn't have a casino, but Point Place Casino (17-min drive) is nearby.
What is there to do at Candlewood Suites - Syracuse Airport, an IHG Hotel and nearby?
Have fun with nearby winter activities like skiing. Additional recreation nearby includes casino gaming. Enjoy amenities like a 24-hour fitness center and a picnic area.
Does Candlewood Suites - Syracuse Airport, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
Does Candlewood Suites - Syracuse Airport, an IHG Hotel have any outdoor private spaces?
Yes, every room features a yard.

Candlewood Suites - Syracuse Airport, an IHG Hotel Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very Good

RANDY, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Quick stay
Quick stay overnight the rooms are older but clean & it being a suite with kitchen & couch & recliner was nice
Jeff, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Gross
The toilet was broken, the room was dirty, outdated, broken down and gross. This property is ruining your brand. There was garbage on the floor in the hall. The shower curtain was messed up, furniture beat up, closet door frame damaged, etc. it’s like staying at a fraternity house the night after a party.
Susan, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Jake, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Noelle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jake, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unpleasant experience
Didnt feel welcome when arrived. Arrived late and had issues with key getting into room. When getting ready in morning, kitchen utensils consisted of 1 metal fork and on plastic, 2 spoons, i steak knife that the gandle was broken off. No HOT water at all (kitchen or bathroom). Warmed up water in mictowave to use in sink to wash up before leaving. Very disappointed.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Debra, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty and not great
Very dirty. Had to change rooms after the first one looks like it had barely been cleaned. Second room better but not great
1-night trip
Verified Hotels.com guest review

6/10 Good

John, 1-night trip
Verified Hotels.com guest review

6/10 Good

Know before you go!
Walking in we were immediately met with the smell of marijuana. That continued in lobby area and stairwell. The stairwell exit was propped open by a rock a couple times....we kicked it out as we went up for the night. The bathroom door frame looked like a dog had chewed it and part if the corner drywall had chipped off. Also, a used wash cloth was still on the shower rod. All walls had scuff marks and holes where lighting had been changed but properly covered and painted. Small stain on bed sheet. It also had a smell on our floor and our room that was not in the first floor The website says there is an airport shuttle. There is not! The positive is the kitchenette and coffee station the the lobby.
Karen, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love it
Allah, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Close to the airport, easy to check in and check out.
Jarritt, 1-night trip
Verified Expedia guest review

8/10 Very Good

Did the job. Nothing fancy, but served our needs for a pre-flight hotel.
Grace, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Shaun, 2-night trip
Verified Expedia guest review

8/10 Very Good

It was worth the cost. My only problem was that room service never came to clean our room once.
Shemar, 9-night romance trip
Verified Expedia guest review

2/10 Poor

Dirty, sticky floors, which we wiped down. No blanket on bed, just a sheet, hair dryer did not work, vent on floor/out of wall, not all lights worked. The entire hotel badly needed paint and a good cleaning. It smelled like urine. We feel we are entitled to a refund. We mentioned this to a receptionist who told us she would contact the manager and get back to us. Never happened. $200 a night for 2 rooms is unacceptable. We seek a refund.
Krisan, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Easy to access (behind the Holiday Inn Express). Lots of parking. I arrived late and left to catch and early morning flight. There is no shuttle to the airport, so note that Uber costs $15-$20 for the 5-minute ride, and my ride scheduled for 5:10 am didn't show. Toilet was not re-filling, but it was too late to do anything about it. Other than that the room served its purpose and I slept pretty well.
Michael, 1-night trip
Verified Expedia guest review

8/10 Very Good

Faucets in room dripped all night. Thin blanket, no extra blankets in closet. No bar soap provided. Walls and bathroom cabinets scuffed up. Could not get a ride to airport. Tried 3 different cab companies with no success. Could be a nice hotel, but needs a lot of tlc. Room was quiet. Staff friendly.
Andrew, 1-night romance trip
Verified Expedia guest review

6/10 Good

KELLY, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

beds were clean, new carpet, walls were dirty and the bathroom was outdated despite some renovations having been done.
Nicholas, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

James, 1-night trip
Verified Expedia guest review

2/10 Poor

unacceptable
This hotel was very dirty, The halls had stained carpets and scraped up walls, the entrance doors were filthy, Ac vent in my bedroom was rusty and paint falling off, the couch was ripped, recliner chair had stains on the head rest and dents in the walls. If I had known the condition of this hotel I would not made a reservation there. I am r Hotel manager suggested I contact you for a refund.
Dean, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Needs to paint and freaking.
Derek, 2-night trip
Verified Expedia guest review