Cuauhnahuac Regional Museum - 3 min drive - 2.6 km
Cuernavaca Cathedral - 4 min drive - 2.6 km
Tabachines Golf Club - 4 min drive - 2.5 km
Forum Cuernavaca - 4 min drive - 4.0 km
Galerias Cuernavaca Mall - 5 min drive - 6.6 km
Getting around
Benito Juarez International Airport (MEX) - 93 min drive
Restaurants
Don Atilio - 5 min walk
Taqueria el Circo - 7 min walk
Tacos Arabes - 3 min walk
Café Punta del Cielo - 3 min walk
K'nibal Tacos & Beer - 2 min walk
About this property
Holiday Inn Cuernavaca, an IHG Hotel
Holiday Inn Cuernavaca, an IHG Hotel is a great choice for a stay in Cuernavaca. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Las Cascadas, which serves breakfast, lunch, and dinner. A poolside bar, a fitness center, and a children's pool are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
120 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 11 lbs per pet)*
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–noon on weekdays and 7:00 AM–1:00 PM on weekends
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Playground
Children's menu
Working away
24-hour business center
Meeting rooms
Conference space (28417 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Safe-deposit box at front desk
Terrace
Fitness center
2 outdoor pools
Banquet hall
Accessibility
Braille/raised signage
Wheelchair accessible
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Las Cascadas - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 545 for adults and MXN 265 for children
Children & extra beds
Rollaway beds are available for MXN 570.0 per night
Pets
Pets are allowed for an extra charge of MXN 982.5 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Cuernavaca
Holiday Inn Hotel Cuernavaca
Holiday Inn Cuernavaca Hotel
Cuernavaca Holiday Inn
Frequently asked questions
Does Holiday Inn Cuernavaca, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Cuernavaca, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Cuernavaca, an IHG Hotel?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Holiday Inn Cuernavaca, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of MXN 982.5 per pet, per night. Food and water bowls are available.
Is parking offered on site at Holiday Inn Cuernavaca, an IHG Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Holiday Inn Cuernavaca, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Holiday Inn Cuernavaca, an IHG Hotel and nearby?
Holiday Inn Cuernavaca, an IHG Hotel has 2 outdoor pools and a fitness center.
Are there restaurants at or near Holiday Inn Cuernavaca, an IHG Hotel?
Yes, Las Cascadas offers garden views.
What's the area around Holiday Inn Cuernavaca, an IHG Hotel like?
Holiday Inn Cuernavaca, an IHG Hotel is in the heart of Cuernavaca, a short 6-minute walk from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.
Holiday Inn Cuernavaca, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
September 10, 2024
Leticia
Leticia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
July 21, 2024
Karla
Karla, 2-night trip
Verified Expedia guest review
10/10 Exceptional
July 15, 2024
Great service and cleanliness.
A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also.
Would highly recommend it!
Diana
Diana, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 26, 2024
Buena atención y amabilidad, limpio y serviciales
Carmen
Carmen, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
May 19, 2024
Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Scott
Scott, 2-night trip
Verified Expedia guest review
8/10 Very Good
March 30, 2024
Good hotel to spend the weekend
Victor
Victor, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
February 20, 2024
Todo excelente! La comida del buffet muy buena y la limpieza de las habitaciones buena!!
JOSE
JOSE, 3-night trip
Verified Expedia guest review
6/10 Good
November 5, 2023
Property is decent but restaurant service is super slow and my room’s A/C never got cold (even after hours of being on). Location is good and the staff is friendly, but the rooms are super noisy
Enrique
Enrique, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 24, 2023
Rocío
Rocío, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 16, 2023
Todo bien siempre
Luis
Luis, 2-night trip
Verified Expedia guest review
10/10 Exceptional
August 5, 2023
Sergio Antonio
Sergio Antonio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 4, 2023
I like it because it has very nice pool the service its excellent and the vegetation is amazing.
Armando
Armando, 7-night trip
Verified Expedia guest review
8/10 Very Good
May 29, 2023
María
María, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2023
Staff and property are great
Mariana
Mariana, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
April 27, 2023
Close to dining options and also has great buffet on the weekends
christina
christina, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
March 25, 2023
Beautiful place
Andrea
Andrea, 3-night family trip
Verified Expedia guest review
2/10 Poor
March 7, 2023
Worst Hotel
One of the worst hotels I've ever stayed in. Would not allow me to have breakfast because I did not have a prepaid voucher, could not charge to room or pay cash. The common areas and the room were not clean.
Charles
Charles, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
March 6, 2023
Nice and clean hotel. Friendly staff.
Carlos
Carlos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
February 20, 2023
Juan L
Juan L, 1-night trip
Verified Expedia guest review
2/10 Poor
January 13, 2023
Diego
Diego, 3-night trip
Verified Hotels.com guest review
4/10 Fair
December 17, 2022
First class hotel name , highway motel service and insistence on cash before stay