Enjoy your visit to Melgar with a stay at HBD Hotel Spa. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a sauna.
Languages
English, Spanish
At a glance
Hotel size
38 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out time is 1:00 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Parents must have child's birth certificate and photo ID*
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
Traveling with children
Children's pool
Playground
Babysitting (surcharge)
Children's games
What to do
Pool table
Working away
24-hour business center
2 meeting rooms
Computer station
Coworking spaces
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Pool loungers
Facilities
Built in 2012
Safe-deposit box at front desk
2 outdoor pools
2 indoor pools
Arcade/game room
Full-service spa
24-hour pool access
Sauna
Steam room
Traditional architecture
Accessibility
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Shower only
Bidet
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has couples treatment room(s). Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
Babysitting is available for an extra charge
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool open 24-hours
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
HBD Hotel Spa Hotel
HBD Hotel Spa Melgar
HBD Hotel Spa Hotel Melgar
Frequently asked questions
Does HBD Hotel Spa offer free cancellation for a full refund?
Yes, HBD Hotel Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HBD Hotel Spa?
Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool. Guests have 24-hour pool access.
Are pets allowed at HBD Hotel Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HBD Hotel Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at HBD Hotel Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at HBD Hotel Spa and nearby?
HBD Hotel Spa has 2 outdoor pools and a spa, as well as a steam room and an arcade.
Are there restaurants at or near HBD Hotel Spa?
Yes, there's an onsite restaurant.
What's the area around HBD Hotel Spa like?
HBD Hotel Spa is located a short 17-minute walk from San Francisco de Asis Church.
HBD Hotel Spa Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.2/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
October 1, 2023
Juan
Juan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 28, 2023
Nice place to stay with the family big place good food the pool is nice, friendly people, the guy with the withe beer he is nice good service.
Mikhail
Mikhail, 2-night family trip
Verified Expedia guest review
6/10 Good
July 15, 2023
They need to fix the sauna and change every day breakfast they only have one option is with any type of egg and no more
Diana
Diana, 2-night family trip
Verified Orbitz guest review
4/10 Fair
February 3, 2023
The place is well located but the service has to be improve. The workers have a good attitude, nonetheless , they are very slow and does not know how to make decisions.
Jose
Jose, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
April 29, 2021
They were very accomodating.
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
December 18, 2023
Henry
Henry, 2-night family trip
Verified Hotels.com guest review
6/10 Good
September 11, 2023
Brenda
Brenda, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
June 24, 2022
Terrible servicio! Todas las noches hubo ruido de otros huéspedes haciendo fiesta en la piscina y a pesar de que se informó a recepción, el recepcionista dijo que no se podía hacer nada pues el huésped ruidoso era su amigo y si nos gustaba que nos fuéramos a otro lado. No pudimos dormir y nos toco irnos a buscar otro hotel. Además el hotel decía que tenia baño de vapor y otras amenidades pero no estaban en funcionamiento!
angela
angela, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
September 13, 2021
Me encantó la experiencia que pase yo con mi familia en el hotel nos atendieron muy bien son muy amables con unos los cuartos son limpios y muy cómoda eso sí no se puede entrar comida al hotel pero el resto muy rico la pasamos muy bien
Miguel
Miguel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 3, 2021
La recepción indicó que no encontró la reserva que hice a través de esta aplicacion.
ELIANA ROCIO
ELIANA ROCIO, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
August 9, 2021
Mal servicio
Horrible, hice un resrva con tarjeta de crédito desde el jueves , cuándo llegue el dia sabado al hotel me dijero q no habian cancelado la reserva y en ningun momemto me notificaron. Me quefe sin hospedaje ese dia
Monica
Monica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
July 15, 2021
Geraldine Alejandra
Geraldine Alejandra, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
March 29, 2021
Devolución de dinero
Señores necesito que se me haga la devolución de la reserva ya que el hotel HBD me cobró en efectivo la estadía y no me aceptó la reserva que fue agregada a mi tarjeta de crédito. En la recepción afirmaron que no tienen convenio con hotels.com....de lo contrario elevarse la queja a la superintendencia de industria y comercio
John Jairo
John Jairo, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
March 23, 2021
No paguen a este hotel desde Hotels.com
Pagué la reserva a través de Hotels.com con mi tarjeta de crédito, y cuando llegué al hotel me informaron que ellos no tenían convenio con Hotels.com y solo con Booking. Por ende, me tocó volver a pagar en el hotel o sino me quedaba sin cuarto ya que era muy tarde para salir a buscar alojamiento.