Medellín Clinic - El Poblado - 7 min walk - 0.6 km
Lleras Park - 10 min walk - 0.9 km
Oviedo Shopping Center - 15 min walk - 1.3 km
Santafé Mall - 18 min walk - 1.6 km
Getting around
Jose Maria Cordova Intl. Airport (MDE) - 35 min drive
Poblado Station - 10 min walk
Restaurants
Restaurante La Matriarca - 2 min walk
Urbania Café No. 8 - 2 min walk
Cambalache Parrilla Argentina - 4 min walk
Cafe Dragon - 2 min walk
Pronta Pasta - 4 min walk
About this property
Elcielo Hotel & Restaurant
Elcielo Hotel & Restaurant offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff. Public transportation is close by: Poblado Station is just 10 minutes by foot.
Languages
English, Spanish
At a glance
Hotel size
28 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Romance packages
Facilities
Built in 2021
Safe-deposit box at front desk
Terrace
Library
24-hour fitness center
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
65-inch Smart TV
Premium cable channels
Home comfort
Air conditioning
Bathrobes
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Hair dryer
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
El Cielo - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 50000 for adults and COP 50000 for children
Renovations and closures
The following facilities are closed on Monday:
Outdoor pool
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Elcielo Hotel Restaurant
El Cielo Hotel Restaurant
Elcielo & Restaurant Medellin
Elcielo Hotel & Restaurant Hotel
Elcielo Hotel & Restaurant Medellín
Elcielo Hotel & Restaurant Hotel Medellín
Frequently asked questions
Does Elcielo Hotel & Restaurant offer free cancellation for a full refund?
Yes, Elcielo Hotel & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Elcielo Hotel & Restaurant?
Yes, there's an outdoor pool.
Are pets allowed at Elcielo Hotel & Restaurant?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Elcielo Hotel & Restaurant?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Elcielo Hotel & Restaurant and nearby?
Elcielo Hotel & Restaurant has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Elcielo Hotel & Restaurant?
Yes, there's an onsite restaurant, El Cielo.
What's the area around Elcielo Hotel & Restaurant like?
Elcielo Hotel & Restaurant is a short 4-minute walk from Poblado Park and 10 minutes' walk from Lleras Park.
Elcielo Hotel & Restaurant Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
November 22, 2024
Henri-david
Henri-david, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 22, 2024
Jaime
Jaime, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 20, 2024
Amazing hotel everything is 10+
Nini
Nini, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
September 29, 2024
Dusan
Dusan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 19, 2024
Best service! Outstanding food!
Jorge
Jorge, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
August 28, 2024
Very good.
Pierre
Pierre, 4-night trip
Verified Expedia guest review
10/10 Exceptional
August 12, 2024
El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
Cedric
Cedric, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 4, 2024
I liked everything. The location not too crazy about it
Luz Andrea
Luz Andrea, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 4, 2024
Exceptional
Simply extraordinary from front steps to rooftop. Service and hospitality is defined quite well here. Every staff member knew my name by the 2nd day. An exceptional experience. Food just as exceptional and I found that I ate every meal there after my first night eating off the property.
Lance
Lance, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
July 26, 2024
Great hotel
Dale
Dale, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
July 19, 2024
Everything was great over my stay, no complains
Cesar
Cesar, 5-night trip
Verified Expedia guest review
10/10 Exceptional
July 9, 2024
Amazing Hotel. Wonderful architecture, wonderful decoration, phenomenal food and ambiance.
Carlos
Carlos, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 7, 2024
Best Bed period. Bedding and pillows are the best. Everytime i stay here, I fall asleep and wake up well rested. Location is a little distant from all the action and noise so u can sleep peacefully. Wish they had a better gym as they only have few free weights and a treadmill. A multi station machine would do well. Pool water temperature was perfectly warm. Quality of the food was excellent. Their tasting menu is over rated. I had it on 2 different occasions and was not overwhelmed for a 4 star restaurant. Also getting a reservation from US was ridiculously difficult. They literally have 75 pages of wine list they sent me via text (is this really necessary ? ) And the wine was extremely over priced. I've also had their "regular" menu which was exceptional. You must try their French onion soup. It was one of the best I've experienced. Overall, if u enjoy better things in life, obviously have to pay for it. And i would gladly pay for their A1 service. Will definitely be back soon.
Insoo
Insoo, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
July 2, 2024
Muy buen hotel
Julian
Julian, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
June 28, 2024
Oasis in Medellín
El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss.
Sarah
Sarah, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
June 21, 2024
Teresa
Teresa, 1-night trip
Verified Expedia guest review
8/10 Very Good
June 15, 2024
Heavy Food
The hotel is dated and the room service food items are extremely heavy.
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
June 14, 2024
Hotel is quite amazing, clean and great staff
Carlos
Carlos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
June 1, 2024
One of the best hotels in Colombia!
Fawzi
Fawzi, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 29, 2024
Good
Joseph
Joseph, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
katherine
katherine, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
May 23, 2024
Graham
Graham, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
May 21, 2024
Valery
Valery, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
Memorable Anniversary Celebration
El Cielo Hotel greeted us exceptionally. The details and staff courtesy was superb.