Harrah's Cherokee Center - Asheville - 3 min drive
Asheville Mall - 3 min drive
Biltmore Estate - 14 min drive
Getting around
Asheville Regional Airport (AVL) - 20 min drive
Restaurants
Blaze Pizza - 2 min drive
Cookout - 19 min walk
Panda Express - 2 min walk
McDonald's - 1 min walk
Panera Bread - 2 min drive
About this property
Candlewood Suites Asheville Downtown, an IHG Hotel
Candlewood Suites Asheville Downtown, an IHG Hotel features a rooftop terrace and puts you just a 5-minute drive from Harrah's Cherokee Center - Asheville. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a snack bar/deli are other highlights. Fellow travelers love the helpful staff and central location.
Languages
English
At a glance
Hotel size
103 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Pets must be supervised
Off-leash area available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
24-hour business center
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Built in 2021
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
24-hour fitness center
An indoor pool
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
50-inch LED TV
Cable TV channels
Home comfort
Air conditioning and heating
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
More
Weekly housekeeping
Special features
Dining
Lux Lounge - Onsite rooftop bar.
Fees & policies
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per accommodation (may vary based on length of stay)
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown, an IHG Hotel Hotel
Candlewood Suites Asheville Downtown, an IHG Hotel Asheville
Frequently asked questions
Does Candlewood Suites Asheville Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Asheville Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Candlewood Suites Asheville Downtown, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Candlewood Suites Asheville Downtown, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 30 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Candlewood Suites Asheville Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Asheville Downtown, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Candlewood Suites Asheville Downtown, an IHG Hotel and nearby?
Candlewood Suites Asheville Downtown, an IHG Hotel has an indoor pool and a 24-hour fitness center.
What's the area around Candlewood Suites Asheville Downtown, an IHG Hotel like?
Candlewood Suites Asheville Downtown, an IHG Hotel is in the heart of Asheville, a short 1-minute walk from Innsbruck Mall. Travelers say the local area is good for shopping and very central.
Candlewood Suites Asheville Downtown, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
November 12, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
November 11, 2024
KUMASI
KUMASI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 10, 2024
We were staying here during hurricane Helene and the staff did the best they could given the circumstances
Chris
Chris, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 26, 2024
I usually stay in an VRBO but stayed here since I was only in town for 2 nights. The staff was very warm and friendly. When I got to the room I was pleasantly surprised at how spacious it was. I travel around the world, and this had to be one of the cleanest rooms I had ever seen. The beds were very comfortable. I will stay here and again and I would recommend this hotel. It is very convenient to downtown Asheville.
Charissa
Charissa, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
September 25, 2024
The area is unclean and the landscaping in not properly maintained.
Andrew D
Andrew D, 6-night family trip
Verified Orbitz guest review
8/10 Very Good
September 20, 2024
Overall, very satisfied with our choice will recommend and will return
Antonio
Antonio, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
September 20, 2024
It worked well for my family: 2 littles under 3. It allowed for a room that was closed by a door to allow the baby to sleep in pack n play without toddler waking him. However bed and pillows left a lot to desire limiting my wife's sleep.
Cory
Cory, 1-night family trip
Verified Expedia guest review
8/10 Very Good
September 19, 2024
Jerri
Jerri, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 19, 2024
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 19, 2024
Percy
Percy, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
September 18, 2024
Great stay only disappointment was they did not have the staff to open the rooftop bar
chad
chad, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 17, 2024
Fantastic stay at this hotel.
Great welcome and friendly staff. Spotlessly clean everywhere and brilliant facilities, laundry, kitchen items, even board games and a lovely rooftop bar...a real home from home!
Love this hotel/apartment concept and would highly recommend ....great job!
Angela
Angela, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 16, 2024
ann
ann, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 16, 2024
I really liked the Candlewood Suites in Asheville! The rooftop sitting areas and bar were a nice feature. The employees at the front desk were very friendly and helpful. Very clean hotel and very convenient to downtown areas.
Miranda
Miranda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
September 15, 2024
Melanie
Melanie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 10, 2024
Sara
Sara, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
September 9, 2024
The room was comfortable and clean. There were places on the wall that needed painting.
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 6, 2024
Penny
Penny, 5-night trip
Verified Travelocity guest review
10/10 Exceptional
September 4, 2024
I would recommend being on the top floor at anytime
David
David, 1-night romance trip
Verified Expedia guest review
2/10 Poor
September 4, 2024
I just discovered extra charges on my credit card, after paying in advance . Also their pet fee is 30$ per night although the website says 30$ for the whole stay. The surrounding area is extremely dirty. Stuff was rude and unprofessional.
Viorica
Viorica, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
September 3, 2024
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
September 1, 2024
Bug in shower.
Rooftop bar was a joke. No furniture. No lights.
Donna
Donna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 31, 2024
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
August 26, 2024
Very nice place, well maintained.
Jeff
Jeff, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
August 26, 2024
Clean. Quiet. Staff was super friendly and exceptional! Will stay here again!