Comfort Suites Outlet Center puts you within a 10-minute drive of Harrah's Cherokee Center - Asheville. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour fitness center for a workout. A seasonal outdoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
125 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 110 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free self-serve breakfast each morning 6:30 AM–9:30 AM
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Pool gate
What to do
Shopping
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Ski lessons nearby
Water tubing nearby
Ziplining nearby
Snowboarding nearby
Winery tours nearby
Working away
24-hour business center
3 meeting rooms
Computer station
Coworking spaces
Conference center (2500 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Seasonal outdoor pool
Designer stores on site
Shopping mall on site
Banquet hall
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in public areas
Thin carpet in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
MP3 docking station
40-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Free rollaway/extra bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville
Frequently asked questions
Does Comfort Suites Outlet Center offer free cancellation for a full refund?
Yes, Comfort Suites Outlet Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Outlet Center?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Comfort Suites Outlet Center?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of USD 25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Comfort Suites Outlet Center?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites Outlet Center?
Check-in start time: 3 PM; Check-in end time: 2 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Comfort Suites Outlet Center and nearby?
Have fun with nearby winter activities like ice skating, downhill skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes basketball. Enjoy amenities like a seasonal outdoor pool and a 24-hour fitness center.
What's the area around Comfort Suites Outlet Center like?
Comfort Suites Outlet Center is in West Asheville, a short 1-minute walk from Asheville Outlets. Travelers say that the hotel is in a great location.
Comfort Suites Outlet Center Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
December 28, 2024
Wouldn't stay there again
Jacuzzi tub room, jets didn't work. Room seemed dingy. Bed was kind of hard. Nice area and the free breakfast was good. Our room card stopped working after the first day, had to go all the way back downstairs with a baby to get it reset. Person said it happens like 10 times a day. On the last day, the elevator broke. Hauling all our stuff down 3 flights of stairs to check out the next morning was not fun.
Kathleen
Kathleen, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
December 6, 2024
Antonio
Antonio, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
November 30, 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 25, 2024
Nice
Willie
Willie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 24, 2024
Very nice!
Mary Beth
Mary Beth, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
September 21, 2024
Al
Al, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 17, 2024
Michelle
Michelle, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
September 16, 2024
Carly
Carly, 2-night trip
Verified Expedia guest review
8/10 Very Good
September 15, 2024
Loved the bed. Room was great too.
One elevator is a problem. I was on the 5th floor and waiting during the morning was a pain. A couple of times I walked the stairs.
Terry
Terry, 1-night family trip
Verified Expedia guest review
8/10 Very Good
September 14, 2024
Outlet mall on site
Nancy
Nancy, 1-night romance trip
Verified Expedia guest review
6/10 Good
September 10, 2024
Liked ɓreakfast, big room, convenience. Lack of hot water. We had no hot water in our jetted tub so could not use. Leaky toilet, had to flush toilet sometimes 3x, which we did not report anything until we checked out. Floor didnt look like it had been cleaned. Had some stuff on it. Carpet in hallways need cleaning or replaced. Staff was wonderful
Mildred
Mildred, 2-night trip
Verified Expedia guest review
10/10 Exceptional
September 10, 2024
Lakisha
Lakisha, 4-night trip
Verified Expedia guest review
10/10 Exceptional
September 9, 2024
Santos
Santos, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
September 8, 2024
The staff was very friendly and helpful, we were hauling a camper. Breakfast had lots of options. Only thing was the neighbors were load.
Rena
Rena, 1-night romance trip
Verified Expedia guest review
4/10 Fair
September 6, 2024
The place was dirty and run down. The hallway and elevator were very dirty. There were signs that there was ice and vending on the floor but there wasn’t except for the1st floor.
Jessica
Jessica, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 2, 2024
We really enjoyed our stay! The room was very comfortable and the staff friendly. The location was convenient for us
Sina
Sina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 1, 2024
Robin
Robin, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
August 25, 2024
Nice and quiet. Could have better breakfast tho
Brancon
Brancon, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
August 21, 2024
KELLY
KELLY, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 20, 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 20, 2024
Clean and convenient
Michael
Michael, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
August 18, 2024
Enjoyed stay. Staff friendly
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
August 18, 2024
Lynn
Lynn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 16, 2024
Very nice hotel. Located next to outlet mall. Comfortable beds
Angela
Angela, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
August 10, 2024
Had a good stay.
Everything was in good shape except the exercise equipment needed repairs, also the TV was glitchy and pixelated on a lot of channels.