The AC/heater didn't work, the couch was broken. One of the bed sheets had blood spots on it. Washroom was very clean, the Jacuzzi was also very clean. The pool water was extremely cold, also the pool are would be freezing closing duiring winter. It's definitely not a heated pool. My room didn't come with a ice tub for the room, it say the hotel was under reservation for 6 month. This hotel was extremely outdated, definitely not sound proof. I was disappointed, but made the best of my trip.