Pros: -Gorgeous fit and finish of interior -Excellent use of roughly 216 square feet -*Immaculate* room, excellent housekeeping -Only about 5 min walk to Tower Hill Tube station (good for Jack the Ripper walks) -2 min walk to bus route 15 stop -safe neighborhood -within 5 min walk of Tower Hill bridge -Brand new (Mar07) -Reasonable coffee/food bar in the lobby -Walker's biscuits every day in the room -Coffee and tea selection perfectly adequate with real milk (and they actually give you enough, about 8 little plastic containers per day to use) -Shower is awesome, adjustable and powerful -Doors are made of real wood, not plastic junk or steel -LCD TV in room easy to use -Pleasant fron desk folks -Only a 1 pound charge for using calling cards to US. -internet speedy *enough*, even in our distant room - 1.6mps down and 400kps up. -lobby is quite comfy and modern Cons: -The room my wife and I stayed in was exactly 12ft x 16ft. But, we never felt clautrophobic, the materials they used to build the place are very high quality and the shower is incredible. -We could not get incoming messages. They had no voice mail system set up when we stayed there (Early August 07). Messages were hand-written and delievered via housekeeping. -interenet, but you get hit for 5 pounds an hour, and have to go to the front desk to get a voucher. Not the most convenient setup.