Verified
2/10 Poor
May 17, 2026
I had reservations for this property well in advance of when I needed to stay. I tried for two days to get a hold of whoever I needed to get a hold of to see if I could have my boyfriend check in instead of me since he would be there earlier. Once I finally got a hold of someone, at the property, they didn’t have me down for a reservation. I kept getting emails and phone calls from a company called evolve and it appears to be some sort of scam that I was wasting my time with trying to figure this out. I spent the entire day of my only daughter‘s college graduation trying to figure this out. Clear up to 7 o’clock at night, when we’re out to dinner to celebrate… I needed to step outside for well over 30 minutes to try to find another hotel to stay at that night. I don’t know if I was ever charged from that property. I still have to look into that, but if I was, I want that money back. In addition, they need to pay for the hotel room that I had to book it last minute… Which you can imagine how expensive it would’ve been in West Lafayette, the weekend of Purdue graduation.
Jolisa
Jolisa, 2-night trip