Numa London Chelsea Green puts you in a great location, within a 15-minute walk of Victoria and Albert Museum and Sloane Square. Nice touches like memory foam beds with premium linens are offered up in all apartments, along with flat-screen TVs and free WiFi. The property is just a short walk to public transportation: South Kensington Underground Station is 8 minutes and Sloane Square Underground Station is 12 minutes.
Numa London Chelsea Green puts you in a great location, within a 15-minute walk of Victoria and Albert Museum and Sloane Square. Nice touches like memory foam beds with premium linens are offered up in all apartments, along with flat-screen TVs and free WiFi. The property is just a short walk to public transportation: South Kensington Underground Station is 8 minutes and Sloane Square Underground Station is 12 minutes.
At a glance
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Property size
57 apartments
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Numa - Rooms & Apartments mobile app before check-in
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Check-out instructions
The host requires you complete the following before checking out:
Turn off the lights and lock the doors
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Free crib/infant bed
Food and drink
Electric kettle
Coffee/tea maker
Bedrooms
Premium bedding
Hypo-allergenic bedding
Bed sheets provided
Memory foam mattress
Bathrooms
Soap
Toilet paper
Shampoo
Towels provided
Eco-friendly toiletries
Hair dryer
Entertainment
43-inch flat-screen TV with cable service
Outdoor areas
Terrace
Work spaces
Laptop workspace
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Area rugs in room
Elevator
Elevator door width (inches): 50
Smooth flooring in room
Smoke-free property
Services and conveniences
Limited housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Blackout drapes/curtains
Iron/ironing board (on request)
Virtual front desk
Communal living room
Lockers available
Location highlights
Connected to a rail/subway station
Near a metro station
In the city center
In the historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
57 rooms
4 floors
1 building
Traditional architecture
Individually decorated
Fees & policies
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche
Frequently asked questions
Are pets allowed at Numa London Chelsea Green?
Sorry, pets aren't allowed.
Is parking offered on site at Numa London Chelsea Green?
Sorry, there's no onsite parking at Numa London Chelsea Green.
What are the check-in and check-out times at Numa London Chelsea Green?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What's the area around Numa London Chelsea Green like?
Numa London Chelsea Green is in London City Centre, a short 8-minute walk from South Kensington Underground Station and 20 minutes' walk from Hyde Park.
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Reviews
Numa London Chelsea Green Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.4
Amenities
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 4, 2026
Excellent value for money, and the early notification of early check in was great. The Numa App is annoying and a hassle, it would be better, if you could use hotels.com to check in
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Apr 24, 2026
Clean room. Wifi was great. Staff when there were excellent. No frills except tea and weak coffee. Close to some restaurants a few blocks away. Good value for the money.
Joseph
Joseph, 3-night trip
Verified
10/10 Exceptional
Feb 27, 2026
Clean room; great VFM; easy to use tech’ ; great location.
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Everything you need for a quick stay in London. Love how clean everything was!
Sarah
Sarah, 6-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Lovely location, room was fine, check out was easy as didn’t have to do anything
Meriel
Meriel, 1-night trip
Verified
2/10 Poor
Apr 22, 2026
Check-in process was horrendous … no pin supplied for a long period
Graeme
Graeme, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2026
it was a great experience.
Hamza Cansin
Hamza Cansin, 4-night trip
Verified
8/10 Very good
Feb 16, 2026
Nice rooms, check-in was easy, nice common area.
A bit low water pressure in the shower, but no further complaints.
Herman
Herman, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Perfect in all respects
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
I enjoyed my stay here., great location, just a 10-minute ride to the Chelsea stadium. The apartment was a good size and had everything I needed. I will book this apartment again for sure!
Emmanuel
Emmanuel, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Clean, modern and quiet. Bed was genuinely comfortable, not just "hotel comfortable". Remote check-in was OK.
Very good value for this area.
Eugen
Eugen, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Great experience overall. Comfortable room and great location. The digital check in was easy and this meant no waiting at Reception. I’d happily return.
Erzsebet
Erzsebet, 1-night trip
Verified
10/10 Exceptional
May 7, 2026
This was slightly unusual. The hotel has no reception area and the area that would have been considered communal was very untidy and disorganised.
The room itself was great. Comfy bed, decent shower, snacks which I didn't know whether I would be charged for eating....
I had two nights here. The check in process is smooth. Please note, if you make a last minute booking like me, you may not receive the codes for getting into the building and your room. I just made a phone call (to Germany) and had a very pleasant member of staff assist me. No really issue but it may be slightly off putting for some people.
Lovely art deco building. Room was nice.
Noreen
Noreen, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Loved the room! It was a good size, good location in Chelsea. I liked that I was able to store my luggage after checking out in a storage locker. I recommend!
Laure
Laure, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
I booked the room for a business trip and found it very well-suited. The room was generously sized and comfortable, in a quiet location, and well-connected to central London. The room was clean and well-maintained, with great amenities such as high-speed WiFi, free tea and coffee, and bathroom amenities.
Elvyra
Elvyra, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2026
I travelled for a business trip and the room was spacious and very clean.
I was surprised to see a co-working space and for someone travelling for work this was very convenient to catch up on some emails.
Great location, very close to the underground and I would definitely return.
Gloria
Gloria, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Good sized room. Comfortable beds. Quiet location. Good decor. Bathroom was good size. Soft towels. Clean room.
Julie
Julie, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Brilliant stay for one night in Chelsea. The area is absolutely amazing – tons of cafes, restaurants, and shops within walking distance, and your literally minutes from the Tube station which makes getting anywhere in London incredibly convenient. Also really close to some excellent museums if you're into that.
Room was spotless and had a really comfortable bed. The online check in was easy and WhatsApp support worked really well when I needed to ask a couple of questions.
Perfect base for exploring London.
The neighbourhood itself is lovely and felt very safe. Would definitely book again!
NICHOLAS
NICHOLAS, 1-night trip
Verified
2/10 Poor
Mar 1, 2026
No running cold water or showers 2 days running, failed to provide what they advertised
Nicholas
Nicholas, 2-night trip
Verified
8/10 Very good
Feb 21, 2026
I booked this place the same day. And didn’t know there wasn’t a front desk or that I needed a pin to enter. It was 1 hour of horror I didn’t know what to do and had no way to contact them since I booked thru hotels.com
I luckily found a lady that was cleaning and helped me find a whatsup number to message and try and get a hold of them. Very frustrating to say the least. The place it self was very nice and clean
Guadalupe
Guadalupe, 3-night trip
Verified
2/10 Poor
Jan 2, 2026
This is the worst hotel in London. I was never sent my check. In code, it took 30 minutes to get through to them and finally get it. The bed was not clean in my room, there was a huge pumping noise so I couldn’t sleep. There are no staff on site-absolute disaster. This should not be on your site. Dreadful.
Renae
Renae, 2-night trip
Verified
2/10 Poor
Mar 8, 2026
My stay was unfortunately disrupted by multiple serious issues.
On the first night, the room lost running water for a significant period, which meant the toilet and shower were not functioning. This already made the room difficult to use.
The following day, water began leaking through a ceiling light fixture in the room, which was particularly concerning given the proximity to electricity. Shortly after reporting this, guests received an evacuation notice due to flooding concerns in the building. I had to pack my belongings and leave the room while the situation was assessed. Eventually I was moved to another room that appeared unaffected.
To their credit, the staff communicated via WhatsApp and eventually relocated me to a safe room. However, the situation itself was stressful and disruptive, especially given the safety concerns related to water leaking near electrical fixtures.
The compensation process also required considerable persistence. The initial offer was very low, and I had to follow up multiple times and escalate the issue before management reviewed the situation and agreed to a more appropriate refund for the affected nights.
While I appreciate that the matter was ultimately resolved, the combination of loss of water, a ceiling leak through an electrical fixture, evacuation of the room, and the difficulty in obtaining appropriate compensation made the stay far from what one would expect from a hotel.