6/10 Good
Jul 17, 2025
We booked through here and when we were at the reception the lady (Ms Nazra)told us that we don’t have any reservations even though we shared the booking confirmation number from hotels.com, we waited almost 4 hours at the lobby and then she came and told us that they don’t have any room left for us and go for other hotel. We told her that we already paid the full amount. After a while a guy came and told us the payment was verified and we can stay at the hotel.
They gave us a room without hand towels, floor towels when we told them someone told us they are out of the towels how funny!
The key card was not working properly, the water got stuck on the sink..Only the location is good here!
Md Abu
Md Abu, 3-night trip
