Hotel Locanda Castagnola offers a fantastic location, putting you just a 5-minute walk from Lake Lugano. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Hotel Locanda Castagnola offers a fantastic location, putting you just a 5-minute walk from Lake Lugano. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite self parking (fees apply)
Onsite extended parking (CHF 10 per night)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Traveling with children
Toys
What to do
Bicycle tour information
Hiking/biking trails nearby
Mountain biking nearby
Services
Front desk (limited hours)
Concierge services
Free newspapers in lobby
Luggage storage
Bike storage
Facilities
Lockers available
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
Smart speaker
Flat-screen television
Satellite TV channels
Home comfort
Heating
Minibar
Sleep well
Hypo-allergenic bedding
Free crib/infant bed
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Free bottled water
More
Housekeeping on request
In-room safe
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
Tourism fee: CHF 0.15 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 15 for adults and CHF 15 for children
Airport shuttle service is offered for an extra charge of CHF 250 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for CHF 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 20.00 per accommodation, per stay
Parking
Self parking is available for an extra charge
Extended parking costs CHF 10 per night
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Mobile payment options include: TWINT.
Also known as
Hotel Locanda Castagnola Hotel
Hotel Locanda Castagnola Lugano
Hotel Locanda Castagnola Hotel Lugano
Frequently asked questions
Does Hotel Locanda Castagnola offer free cancellation for a full refund?
Yes, Hotel Locanda Castagnola does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Locanda Castagnola?
Yes, dogs are welcome. There's a charge of CHF 20.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Locanda Castagnola?
Is airport shuttle service offered by Hotel Locanda Castagnola?
Yes, an airport shuttle is available. The charge is CHF 250 per vehicle one-way.
What are the check-in and check-out times at Hotel Locanda Castagnola?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Locanda Castagnola?
No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (17-min drive) are both nearby.
What is there to do at Hotel Locanda Castagnola and nearby?
Have fun with nearby activities like hiking and mountain biking. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Hotel Locanda Castagnola?
Yes, there's an onsite restaurant.
What's the area around Hotel Locanda Castagnola like?
Hotel Locanda Castagnola is a short 4-minute walk from Lake Lugano and 14 minutes' walk from Funicolare Monte Brè - Cassarate Station.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Locanda Castagnola Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.0
Amenities
9.8
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was described as wonderful, sufficient, and complete with freshly prepared coffee or hot chocolate. (9 reviews)
The on-site restaurant offered excellent food and service, with many guests praising the breakfast and dinner options. (5 reviews)
It was very comfortable for our family of four. It is located near the lake and has easy access to to public transportation.
Desiré was amazing and went above and beyond to make our stay nice and comfortable. Grazie!
Breakfast was great. We would definitely stay there again!
Verified review
10/10 Exceptional
Lars
Jul 9, 2026
Very friendly and helpful staff, quiet and convenient location with public parking nearby. Pets VERY welcome :-)
Verified review
10/10 Exceptional
Cynthia
May 30, 2026
Beautiful view of the lake. Very convenient location.
Verified review
10/10 Exceptional
John
Jan 1, 2026
Lovely clean rooms, really helpful staff and a great location
Verified review
8/10 Very good
Jose
Jun 5, 2026
Beautiful city and great location. Nice quaint hotel. Able to use city buses to downtown area. Finding parking could be an issue depending on the time of day.
Verified review
8/10 Very good
Jakob
Feb 13, 2025
Perfect for a quick stay over in lugano
Very friendly staff, decent breakfast,
Verified review
10/10 Exceptional
Marcel
Jun 4, 2026
Very nice hotel on the Castagnola side of Lugano. The hotel is in a nice location with easy access to the trails heading to Gandria as well as central Lugano vis the #2 bus. The hotel provides a free bus pass. The hotel is well kept and a good value. The staff was very friendly and the on-site restaurant is a nice option for an appertivo or an informal dinner. Access to Mount Bre funicular and restaurants is easy via bus or on foot. Lugano is a wonderful city and this hotel is a nice base in which to visit.
Verified review
10/10 Exceptional
Michelle
May 24, 2026
The staff was wonderful. Carolina, the evening manager, was very kind, knowledgeable and helpful to us! The brkfast buffet was excellent, as were the gals managing it. The dinner menu/ food was also excellent. The room was nice wth a view of the lake. Good location down the street from busstop. Quiet area away from the bustle of Lugano Ctr. Would recommend!
Verified review
10/10 Exceptional
Alessandro
Jan 16, 2026
Clean, cozy, well maintained
Verified review
10/10 Exceptional
Jan
Jul 27, 2025
Happy to come again. Simple but good, friendly staff
Verified review
10/10 Exceptional
maureen
May 28, 2025
This is a lovely property. The people are SO friendly and accommodating.
Verified review
10/10 Exceptional
Heather
Mar 4, 2026
We arrived later in the evening than expected and the staff was very welcoming. The breakfast was wonderful, staff held our luggage while we explored the city. My husband’s birthday was the morning we checked out and they surprised him during breakfast with a croissant and a candle. It made a special start to the day.
Verified review
10/10 Exceptional
John
Oct 15, 2025
Place was amazing. Staff were helpful and went out of their way to help. Room was large and clean with a balcony overlooking the lake. Bus stop was feet from the door and the Olive Tree walk started next to thee hotel. Overall just an amazing place.
Verified review
8/10 Very good
Nikhil
Jun 22, 2025
Nice location and good hotel. The only issue was that there was no window in our room since we were given last room on the top floor. The staff was helpful and friendly.
Verified review
10/10 Exceptional
Jenna
Apr 14, 2025
Wonderful!
What a lovely stay in Castagnola, near Lugano. We were there as a family -- 2 adults + 2 kids and we had a family suite. It was very clean and comfortable and the hotel staff was very kind and helpful! We only had one night in the area and were happy to find a quite place off the beaten path. Nice restaurant/bar and breakfast in the morning was included, which was fantastic. Access to the Olive Trail leading from Castagnola to Gandria was directly across the street -- it was gorgeous! We took the bus back and the stop is less than a block from the hotel so super convenient. Would absolutely recommend this property and stay there again.
Verified review
10/10 Exceptional
Mark
May 3, 2026
Excellent value, spacious room in a beautiful location with very friendly staff.
Verified review
10/10 Exceptional
Raymundo
Feb 26, 2025
Everything was excellent specially the people in the reception and and kitchen
Definitely recommend
Verified review
10/10 Exceptional
Stephen
Aug 19, 2025
The family room on the 3rd floor has an amazing view of the lake from it. Great value for money.
Verified review
8/10 Very good
Hovik
Sep 14, 2025
Small room but clean
Verified review
10/10 Exceptional
Michael
Sep 12, 2024
Great service!
This was the best customer service I've ever had at a hotel; the female night manager helped arrange our parking, carried most of our suitcases, and even helped us buy bus tickets - at the bus stop!
While there were a few details, like too much road noise and the tv not working (could care less), the staff's friendliness and helpfulness made it a very enjoyable stay. Would stay again in heartbeat.
Verified review
4/10 Fair
adriana
May 31, 2025
Uncomfortable rooms with narrow twin beds, insuficient garbage space, towels, for the included breakfast if you ask an egg they charge you 5CHF/EGG without telling it in advance. The receptionist has no time to give clarifications, he gave us a local map last day. He gave us a wrong information that costed us an afternoon and useless 30 km of dangerous road.
Verified review
10/10 Exceptional
Virginia
Sep 22, 2026
Ótima experiência, senti como se estivesse em casa
Verified review
10/10 Exceptional
Kim Oanh
Jul 30, 2026
Rummet var rent, allt vi behövde fanns. Rummet var kylt med AC när vi kom. Bussen går precis utanför hotellet och med gästkortet kan man åka gratis buss vilket gjorde det väldigt tillgängligt och enkelt att ta sig till hotellet. Ligger 6 minuter bort från en badplats där man kan svalka sig i den vackra sjön.
Manager Caroline var otroligt trevlig och även medarbetarna som jobbade på morgonen med frukost etc. Frukosten var enkel men god, hade det nödvändigaste, mannen älskade sitt iskaffe och vi njöt av det personliga bemötandet.
Tveka inte att boka detta boendet, vi hade det underbart här.
Verified review
10/10 Exceptional
Stephan
Jun 6, 2026
Schönes, sauberes Zimmer und super freundliches Personal beim Check in, wie auch beim Abendessen und Frühstück. Wir haben sehr gut am Abend gegessen und auch die Lage des Hotels ist optimal um hinunter zum See, den kleinen Parks und der Promenade zu gelangen.
Verified review
10/10 Exceptional
Márcio
Jun 1, 2026
A nossa estadia no Hotel locanda foi muito boa! A localização não é central, porém fica muito próximo ao Centro da cidade, em um charmoso bairro e com o eficiente transporte suíço, podemos no locomover para os pontos turísticos, sem nenhum problema. Quem permanece por um período de no mínimo três diárias, recebe um ticket que permite andar gratuitamente no transporte público, além de descontos em vários outros, como o Funiculare do monte San Salvatore. Fomos muito bem recebidos no Check-in pela Carolina. O nosso quarto era com varanda e tinha uma vista do lago de Lugano. À noite, podíamos ficar ali apreciando a vista e tomando uma taça de um vinho. O café da manhã é muito bem servido e completo e a funcionária que atende, muito prestativa. O hotel atualmente pertence a um casal, ele suíço e ela Brasileira, ambos também foram muito simpáticos durante o nosso Check-out. Estava fazendo muito calor e ter ar condicionado no quarto foi um alívio. Apesar disso, o frigobar era do tipo que apenas refrigera, mas não gela as bebidas, o que é muito comum nos hotéis da Suíça. O hotel não dispõe de elevador, o que é importante salientar para quem tem dificuldade de mobilidade. Como estávamos viajando com malas grandes, foi um pouco difícil subir com elas até o segundo andar. Como sugestão, poderiam colocar suporte aquecido para secar as toalhas. Evitariam que fossem trocadas diariamente. Em resumo, o Hotel Locanda é uma ótima opção em Lugano!