Hotel Firenze Lugano

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Overview of Hotel Firenze Lugano

Hotel Firenze Lugano

3.0 star property
3-star hotel with restaurant, near Lake Lugano

7.0/10 Good

46 verified guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Meeting Facilities
  • 24/7 front desk
  • Restaurant
The price is P4,932
Price available on 26/06/2022
Strada di Gandria 1, Lugano, 6976
Main amenities
  • 5 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Conference space
  • Multilingual staff
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Lake Lugano - 1 min walk
  • Funicolare Monte Brè - Cassarate Station - 1 min drive
  • Parco Ciani - 3 min drive
  • University of Lugano - 6 min drive
  • Via Nassa - 9 min drive
  • Pista La Resega - 11 min drive
  • Monte San Salvatore - 20 min drive
  • Swissminiatur - 18 min drive
  • Baptisterium Riva San Vitale - 32 min drive
  • FoxTown Factory Stores - 27 min drive
  • Villa Carlotta - 43 min drive

Getting around

  • Lugano (LUG-Agno) - 21 min drive
  • Milan Malpensa Airport (MXP) - 70 min drive
  • Lugano (QDL-Lugano Rail Station) - 9 min drive
  • Melide Station - 10 min drive
  • Lugano Station - 10 min drive

About this property

Hotel Firenze Lugano

Hotel Firenze Lugano features a rooftop terrace and puts you just steps from Lake Lugano. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. A terrace and a garden are other highlights, and all rooms offer flat-screen TVs and room service. Fellow travelers like the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms


  • Check-in time from 4:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Rooftop terrace
  • Garden


  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.80 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 15 for adults and CHF 15 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CHF 29.0 per day


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.


This property accepts credit cards. Cash is not accepted.

Also known as

Firenze Lugano Castagnola
Firenze Lugano
Hotel Firenze Lugano Hotel
Hotel Firenze Lugano Lugano
Hotel Firenze Lugano Hotel Lugano

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Is very nice place nice view quite opposite the lake and also have nice restaurants
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay!!
The staff were exceptionally helpful and friendly!!
mahvash, 1-night business trip
Verified guest review

8/10 Very Good

Location very good, breakfast good ($10/person), rooms older and not very clean, beds different heights, no chair in the room to put clothes down.
1-night romance trip
Verified Expedia guest review

6/10 Good

Mohammad, 1-night trip with friends
Verified guest review

8/10 Very Good

The views are superb! The staff are very approachable and friendly people too! There is a bus stop quite near to the hotel too for the city centre. It is a great place to stay and the food is of a good quality too.
cl, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Huynh, 2-night trip
Verified guest review

10/10 Exceptional

Breve soggiorno all'Hotel Firenze Lugano
Ho trascoso alcuni giorni con la mia Famiglia presso l'Hotel Firenze di Lugano. Il nostro ospite Luca ci ha coccolati come se fossimo di Famiglia. Consiglio di soggiornare presso questa struttura perche risulta centrale e comodo da raggiungere. Inoltre, confrontandola con altre strutture, risulta conveniente con un ottimo rapporto qualitaà prezzo.
FRANCO, 1-night family trip
Verified guest review

8/10 Very Good

Claudia, 5-night trip
Verified guest review

10/10 Exceptional

I can recommend this hotel. Ive had a cute room with a balcony. The staff is very friendly. The hotel isnt in centre of Lugano, but you can walk there or there is a bus sation right in front of the hotel which drives every 15min. They have a lovely outside seatingarea from where u can see a little bit of the lake. I think the price-performance is very good.
Nora, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

Tout était comme nous nous y attendions, très bons repas et personnel très sympathie et serviable
Fabienne, 2-night romance trip
Verified Ebookers guest review