Enjoy your visit to Natales with a stay at Hostal Alcazar . For a bite to eat, guests can check out Restaurant alcazar, which serves pizza and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli.
Reviews
7.67.6 out of 10
Good
Popular amenities
Airport transfer
Bar
Parking available
Laundry facilities
Non-smoking
Free breakfast
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Room service
Coffee shop/cafe
Airport shuttle
Area shuttle
Coffee/tea in a common area
Computer station
Front-desk safe
Snack bar/deli
Laundry service
Self-serve laundry
Feel at home (6)
Children stay free
Private bathroom
Separate dining area
Premium TV channels
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 2 of 2 rooms
Double Room, Non Smoking, Housekeeping
Highlights
Separate dining area
Individually decorated
Heating
TV
Renovated in 2016
Separate bedroom
Premium bedding
Tempur-Pedic bed
Sleeps 2
1 Double Bed
Twin Room, Non Smoking
Highlights
Separate dining area
Individually decorated
Heating
TV
Renovated in 2016
Separate bedroom
Premium bedding
Tempur-Pedic bed
Sleeps 2
2 Twin Beds
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Manuel Balmaceda 722, Natales, Magallanes, 6160000
What's nearby
Plaza de Armas - 15 min walk - 1.3 km
History Museum - 16 min walk - 1.4 km
Puerto Natales Casino - 20 min walk - 1.7 km
Cueva del Milodon - 2 min drive - 1.7 km
Costanera - 3 min drive - 2.1 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.3 miles/180.7 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
La Picada de Carlitos - 12 min walk
Yume - 7 min walk
Last Hope Distillery - 8 min walk
El Brisket - 14 min walk
Café Melissa - 14 min walk
About this property
Hostal Alcazar
Enjoy your visit to Natales with a stay at Hostal Alcazar . For a bite to eat, guests can check out Restaurant alcazar, which serves pizza and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
15 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
Onsite parking limited
Free offsite parking within 3 ft
Street parking available
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
No alcohol allowed onsite
No stag/bachelor or hen/bachelorette parties
LOB_HOTELS
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Reception hall
Traditional architecture
Accessibility
Handrails in stairways
Stairway handrail height (inches): 10
Upper floors accessible by stairs only
ROOM
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Window screens
Sleep well
Turndown service
Premium bedding
Tempur-Pedic mattress
What to enjoy
Individually decorated
Separate dining area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Free local calls
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Dining
Restaurant alcazar - This family restaurant specializes in pizza and serves breakfast, lunch, and dinner. A children's menu is available.
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Airport shuttle service is offered for an extra charge of CLP 16.000 per vehicle (roundtrip)
Area shuttle service is offered for an extra charge
Renovations and closures
This property is closed from May 15 2025 to May 14 2027 (dates subject to change).
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Alcázar Hotel Puerto Natales
Alcázar Puerto Natales
Hostal Alcazar Hostel Puerto Natales
Hostal Alcazar Hostel
Hostal Alcazar Puerto Natales
Hostal Alcazar Natales
Alcazar Natales
Hostal Alcazar Puerto Natales
Alcazar Hotel Puerto Natales
Chile
Aisen Region
Hostal Alcazar Hostal
Hostal Alcazar Natales
Alcazar Hotel Puerto Natales
Hostal Alcazar Puerto Natales
Hostal Alcazar Hostal Natales
HELP_OUTLINE
Frequently asked questions
Is Hostal Alcazar currently open?
This property is closed from May 15 2025 to May 14 2027 (dates subject to change).
Does Hostal Alcazar offer free cancellation for a full refund?
Yes, Hostal Alcazar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hostal Alcazar ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hostal Alcazar ?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Hostal Alcazar ?
Yes, an airport shuttle is available. The charge is CLP 16.000 per vehicle roundtrip.
What are the check-in and check-out times at Hostal Alcazar ?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hostal Alcazar ?
No, this hostal doesn't have a casino, but Puerto Natales Casino (19-min walk) is nearby.
Are there restaurants at or near Hostal Alcazar ?
Yes, Restaurant alcazar offers pizza.
What's the area around Hostal Alcazar like?
Hostal Alcazar is in the heart of Natales, a short 15-minute walk from Plaza de Armas and 19 minutes' walk from Puerto Natales Casino.
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Hostal Alcazar Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
Reviews
8/10 Very good
Mar 16, 2020
Simple, clean place close to the bus station
Nice, simple, clean place close to the bus station. Very basic breakfast included.
Pamela
Pamela, 1-night trip
8/10 Very good
Mar 7, 2020
Lars
Lars, 2-night trip
10/10 Exceptional
Feb 25, 2020
Check in was great and the property was located 5 minutes from the bus termial. Bonus was the restaurant on the ground floor, which came in super handy when I checked in at 22:00. Thanks team :)
Mike
Mike, 1-night trip
6/10 Good
Feb 21, 2020
Thin wall. Fortunately, I had ear plugs.
Christopher
Christopher, 3-night trip
8/10 Very good
Jan 30, 2020
eut mieux faire.
petit déjeuner moyen.
wifi difficile.
chambre au bout d'un labyrinthe.
MARTINE
MARTINE, 3-night trip
10/10 Exceptional
Jan 22, 2020
Super pobyt
Super hostel ze wspaniałą i uczynną obsługą.
Piotr
Piotr, 2-night trip
8/10 Very good
Jan 18, 2020
Classic hostel stay, located over a pizza parlor
Hostal Alcazar was exactly what we needed to be, and then a little more.
Pros: We had our own bathroom, breakfast was included, and we felt safe.
Cons: It was located over a pizza parlor, so it was extra warm at night (this could also be a pro, depending on who you are), and it was located pretty far from downtown.
Over all, this was a good experience, and I would recommend it to people looking for an affordable stay in Puerto Natales.
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
Dec 30, 2019
Verified traveler
1-night trip
4/10 Fair
Dec 19, 2019
Verified traveler
1-night trip
10/10 Exceptional
Oct 21, 2019
Verified traveler
3-night trip
8/10 Very good
May 22, 2019
Hostel ok maar de buurt was niets te beleven
Carl
Carl, 2-night trip
6/10 Good
Apr 23, 2019
Etwas unprofessionelles Familienunternehmen, grosse Zimmer, alles sehr sauber, das Personal freundlich , hilfsbereit...
Im Haus ist es allerdings sehr laut und hellhoerig ( Fernseher, Musik im Restaurant laufen die ganze Nacht!!!!!!!
Nicht zwingend zu empfehlen - fuer den Preis gibt es sicher etwas ruhigeres.
Susanne
Susanne, 5-night trip
10/10 Exceptional
Apr 7, 2019
Nice stay
Good value and great location near the bus station. The staff was very nice and helpful and the rooms were clean.
Jason
Jason, 1-night trip
8/10 Very good
Apr 4, 2019
Amy
Amy, 2-night trip
10/10 Exceptional
Mar 21, 2019
I had trouble with my credit card, the staff were fantastic whilst i sorted it out. The rooms are clean, spacious, and the property is in walking distance to the main shopping area. The restaurant is also fantastic! Highly recommend!
Verified traveler
1-night trip
6/10 Good
Mar 17, 2019
Comodo. Non troppo lontano dal centro e vicino alla stazione dei bus
Verified traveler
1-night trip
6/10 Good
Mar 17, 2019
Verified traveler
1-night trip
6/10 Good
Mar 14, 2019
Bom, mas comida cara no local.
O local é perto da estação de ônibus, mas longe da parte movimentada da cidade, restaurantes e mercado. O preço da comida no local é 1/3 maior do que em outras localidades da cidade.
Nícolas
Nícolas, 1-night trip
8/10 Very good
Mar 7, 2019
Jordan
Jordan, 2-night trip
8/10 Very good
Mar 3, 2019
A stop before and after Torres Del Paine
I picked the location as it was close to the bus station and it was my starting point for Torres Del Paine. They had English speaking staff and a restaurant with good food that was open late. Puerto Natales is small, so it was only a 10-20 minute walk to get to most places. A laundromat next door was very helpful when I returned to stay an extra night after finishing my trekking in the park. The hotel also stores an extra bag for me while i was gone for several days hiking. The rooms are basic, but fine. The showers could be updated, but they had hot water so I was happy.
Craig
Craig, 1-night trip
10/10 Exceptional
Jan 24, 2019
All staff is very friendly and helpful. Will do almost anything to make your trip everything you want. Truly excellent restaurant on site. Great wine and food. One of best restaurants in town. Puerto Natales was very windy some days and pretty cold also a few days. But I like that. Go for the experience.
Robert
Robert, 5-night trip
6/10 Good
Jan 21, 2019
Good for one night
This is more like a bed & breakfast than a hostel as there are no cooking facilities or common sitting area. The bedroom and bathroom were fine, although a little small. Breakfast was limited.
Simon
Simon, 2-night trip
6/10 Good
Jan 14, 2019
The national park was stunning. 80km/h winds put us off trekking so we took a tour which was a great decision. Fantastic view points and good info. The hostel was ok however the atmosphere from the staff was not that friendly, the decor was tired (a little diy effort would make a hugh difference) and everything seemed to be rationed.
Gary
Gary, 2-night trip
10/10 Exceptional
Dec 27, 2018
Verified traveler
2-night trip
10/10 Exceptional
Dec 26, 2018
This hostal was really made by the people. They are extremely helpful and mindful about their guests. The hostal has a restaurant and laundromat next door. The only thing I'd say is that if you're looking to save money by buying your own food/alcohol/washing clothes in the bathroom that they do not allow any of that.