AVOID MERCURE DÜSSELDORF
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The hotel looks and feels like old Soviet era housing block.
The corridors were dirty, dark and stank. The whole ambient of the hotel is really off-putting and doesn't merit 4-star, at as it is advertised on Expedia.
Much of the hotel is carpeted. Carpets in the corridors are really off-putting and are smelly.
Carpet in the room was dirty, dark and smelly.
During my entire stay of 2 days and 2 nights, I did not see a single cleaner working in the hotel lobby, reception, corridors or in rooms - NO cleaners at all.
Hotel is totally in the middle of nowhere. Choose this hotel only if you are stuck and need to stay only one or two nights.
I was surprised to find and IBIS hotel, which is next to Mercure, offering much better rate than Mercure hotel.
The hotel description on Expedia promised a lot but delivered only a little.
When I was checking out, the receptionist, a young black man, was unfriendly and deliberately tried to put me down because I was trying to speak in German and my German was not good enough. I could have spoken English, which is something I normally do do but I speak reasonably good German and decided to practice my German.