University of North Carolina at Charlotte - 10 min drive
Spectrum Center - 11 min drive
Bank of America Stadium - 11 min drive
Concord Mills - 13 min drive
Getting around
Concord, NC (USA-Concord Regional) - 13 min drive
Charlotte-Douglas Intl. Airport (CLT) - 16 min drive
Charlotte Station - 12 min drive
Kannapolis Station - 27 min drive
Restaurants
Firebirds Wood Fired Grill - 18 min walk
Hickory Tavern - 5 min walk
Chipotle Mexican Grill - 2 min drive
Azteca Mexican Restaurant - 7 min walk
Panera Bread - 17 min walk
About this property
Hilton Garden Inn Charlotte North
When you stay at Hilton Garden Inn Charlotte North, you'll be within a 10-minute drive of Northlake Mall and University of North Carolina at Charlotte. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Great American Grill, which serves breakfast and dinner. A bar/lounge and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
112 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
WiFi (speed: 50+ Mbps) in rooms*
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Water dispenser
Traveling with children
Children's menu
What to do
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Water skiing nearby
Working away
Business center
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 1999
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
MP3 docking station
36-inch LCD TV
Premium digital channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 50+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 15 for adults, and USD 5 to 10 for children
Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte
Frequently asked questions
Does Hilton Garden Inn Charlotte North offer free cancellation for a full refund?
Yes, Hilton Garden Inn Charlotte North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Charlotte North?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Charlotte North?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hilton Garden Inn Charlotte North?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Charlotte North and nearby?
Have fun with activities like hiking, horseback riding, and kayaking, and practice your swing at the nearby golf course. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near Hilton Garden Inn Charlotte North?
Yes, there's an onsite restaurant, The Great American Grill.
What's the area around Hilton Garden Inn Charlotte North like?
Hilton Garden Inn Charlotte North is in North Lake, a short 18-minute walk from Northlake Mall.
Hilton Garden Inn Charlotte North Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
December 15, 2024
Wouldnt go back
The system was down when we got there so we had to go find somwthing to do. Room wasnt the cleanest. The bathroom was terrible it wont let me load pics that i took. We were suppose to get military discount we did not.
Crystal
Crystal, 1-night trip
Verified Hotels.com guest review
6/10 Good
November 29, 2024
Meh at best
Check in was upsetting because there were undisclosed charges I had to cover after already paying for my room. The attendant that night was careless and a little rude. Our room was clean but furniture was missing wood, in poor repair, the fridge was messed up, the bathtub was in poor repair, and the blanket was very scratchy on the bed. The bed was ridiculously comfortable and the sheets were so soft! The tv could use more channel options for families though.
Lindsay
Lindsay, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 28, 2024
Great 1 night stay
Great service, great beautiful property
romaine
romaine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 25, 2024
ROOM CONDITION
IN ROOM PHONE NOR CLOCK DID NOT WORK. HOLES IN WALL WHERE SOMETHING REMOVED BUT NOT FILLED.
BUFFET WAS NOT WORTH $14 FOR COLD POWDERED EGGS
NEXT TIME WILL GO TO BOB EVANS
ALBERT
ALBERT, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
November 11, 2024
Excellent Hotel stay
We enjoyed our stay so much. The hotel and staff were great.
Sharon
Sharon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 28, 2024
Jacob
Jacob, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 27, 2024
Serviceable Hotel stay
Decent hotel, check in staff was serviceable, clean rooms and were fairly comfortable. My main issue was charging nearly 13 dollars for a sub par breakfast buffet that ran out of biscuits by 9am.
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
6/10 Good
October 24, 2024
Check in went smoothly. However, once we arrived to our room, the water was not working. We went to front desk because no one answered guest services. I asked the front desk staff was there an issue with the water. He said oh yes there’s a leak and they had to shut the water off. Could you not have informed us of that upon check-in? I asked what time will the water be back on ? He said oh check in isn’t until 3. I’m looking like what does that have to do with you informing your guests there’s no water. Not to mention, a staff meeting at 8am outside in the parking lot and waking guest up
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
October 23, 2024
Not so good
This property is very dated. Old everything. I'm used to staying at Hilton Uptown.
Terri
Terri, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 22, 2024
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
October 17, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
October 16, 2024
Great hotel for all your needs
Great hotel, friendly staff, conveniently located with tons of dining options.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 13, 2024
Jeffery
Jeffery, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
October 1, 2024
Emily
Emily, 1-night family trip
Verified Hotels.com guest review
6/10 Good
September 27, 2024
OK Stay
Checked into hotel online but when I arrived my room was not ready despite arriving after the 3pm check-in time. Check in took longer than usual. The representative apologized and said he was waiting on confirmation of when a room would be ready. I was in a hurry so I asked if I could just get a different size room. The representative located a different room and gave me a breakfast voucher for the inconvenience which was greatly appreciated. The room was ok..a bit dated, weird TV controls, and I had issues with the internet when I was trying to work. Internet issues were addressed once I spoke to the IT team. Slow elevator. Good breakfast and location but I don’t think I will stay here again.
Marica
Marica, 1-night trip
Verified Hotels.com guest review
2/10 Poor
September 24, 2024
The rooms are in desperate need of updates. There was mold in the picture frame and the bedroom area. The bathroom fan didn't work. One of the lights in the bathroom did not work which made it very dim. They need a plumber in the bathroom and the water in the bathtub kept backing up when you take a shower. The only staff member that was nice and cordial was Taylor and for them to charge you for that dried out continental breakfast is ridiculous this is definitely my first and last time staying in that location terrible. And the Wi-Fi was terrible you practically had to stand in the corner on your head in order to get a connection
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
September 23, 2024
Property is a little run down. Treadmill doesn’t work, pool was under maintenance so not accessible, lamps in room went off by themselves, was told 2 water bottles would be in room but were not
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
September 19, 2024
Amber
Amber, 1-night trip
Verified Expedia guest review
8/10 Very Good
September 16, 2024
Jane
Jane, 1-night trip
Verified Expedia guest review
8/10 Very Good
September 15, 2024
Over all the stay was nice, staff were very friendly. The room had a musty smell and the sink faucet was extremely loose.
LARRY
LARRY, 1-night romance trip
Verified Expedia guest review
4/10 Fair
September 13, 2024
The staff was outstanding and pretty personable; however the room was not as advertised. It was in poor shape. The trim molding was peeling off of the wall. The desk, in the room, was from the 80s and sagging in the middle. The sheets smelled as if they had been left in the washer for too long and had an odor to it. Empty boxes were stacked and just left in the elevator’s hallway…the rooms were just incredibly unsatisfactory.
tyreece
tyreece, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
September 12, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
September 9, 2024
Friendly staff
Tena
Tena, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
September 9, 2024
Hotel was very clean and all staff were very nice. Only thing to make better is for breakfast to be free like most hotels