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Sofia Balkan Palace

5.0 star property
Mountain hotel with restaurant, near Church of St. George

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Sofia Balkan Palace

Photo gallery for Sofia Balkan Palace

Reception
View from room
Front of property
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served

Overview of Sofia Balkan Palace

8.2

Very Good

Property highlights

  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Parking available
  • Air conditioning
  • Laundry facilities
Map
5 Sveta Nedelya Square, Sofia, Sofia, 1000

What's around

  • Popular LocationBulgarian Parliament12 min walk
  • Popular LocationAlexander Nevski Cathedral14 min walk
  • Popular LocationNational Palace of Culture18 min walk
  • AirportSofia (SOF)16 min drive
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 7 meeting rooms
  • Airport shuttle
  • 24-hour front desk
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Junior Suite with King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite with King Bed

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

Living area

Executive Suite with King Bed

  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin Room

  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • 31 sq m
  • Sleeps 3
  • 2 Large Twin Beds

About this area

What's nearby

  • In Sofia City Center
  • Alexander Nevski Cathedral - 2 min drive

Getting around

  • Sofia Airport (SOF) - 16 min drive
  • Sofia Sever Station - 11 min drive
  • Sofia Central Station - 22 min walk
  • Serdika Station - 2 min walk
  • Lavov Most Station - 12 min walk
  • Central Bus Station - Sofia - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Ashurbanipal - 9 min walk
  • Franco's Pizza - 11 min walk
  • Confetti - 5 min walk
  • Слънце Луна - 12 min walk
  • Satsanga - 8 min walk
Map

About this property

Sofia Balkan Palace

Sofia Balkan Palace offers an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Guests can visit the fitness center for a workout or grab a bite to eat at Stardust restaurant, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. The property is just a short walk to public transportation: Serdika Station is 2 minutes and Lavov Most Station is 12 minutes.

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Sustainability

Sustainability practices

Electric car charging station
100% renewable energy
Double-glazed windows
Energy-saving switches
Housekeeping on request
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 241 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Onsite self parking (EUR 21.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Baby bath
  • Bed rails

What to do

  • Shopping

Working away

  • Business center
  • 7 meeting rooms
  • Conference center (13563 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1956
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Stardust restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per person, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.67 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 15.00 per person
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for EUR 59.0 per day
  • Airport shuttle for children between the ages of 1 and 12 costs EUR 30 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 21.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay and Apple Pay.

Also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

Does Sofia Balkan Palace offer free cancellation for a full refund?
Yes, Sofia Balkan Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sofia Balkan Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sofia Balkan Palace?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sofia Balkan Palace?
Yes. Self parking costs EUR 21.00 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Sofia Balkan Palace?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Sofia Balkan Palace?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Sofia Balkan Palace and nearby?
Sofia Balkan Palace has a fitness center and a garden.
Are there restaurants at or near Sofia Balkan Palace?
Yes, there's an onsite restaurant, Stardust restaurant.
What's the area around Sofia Balkan Palace like?
Sofia Balkan Palace is in Sofia City Center, a short 2-minute walk from Serdika Station and 2 minutes' walk from Church of St. George.

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hote
Beautiful hotel with helpful staff. The rooms on the top floor have fantastic views of the city & mountains.
Mrs B, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nadia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

major construction and cleanliness issues
They knowingly put us in a room next door to renovations/ construction so we were woken up at 9am on Saturday morning by drilling and loud banging. Their solution was to move us to a different room which added inconvenience since we had to re pack up all our stuff and move rooms. Once we got to our new room it smelt like cigarettes and the bathroom smelt like urine. Even when trying to shower the water wouldn’t drain and we had had to call the technician twice to fix the drain and to fix the safe. We will never stay here again.
Baylie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Uri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms were renovated, breakfast hall was also very nice. Location was excellent too.
Georgios, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

👍
Very friendly staff The hotel is very old but remodeled but still had that old vibe to it. I still can't figure out if I liked that old vibe or not. But overall pretty good stay.
Aristotle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We were given the updated deluxe room. It is small, but really modern and clean. The bathrooms are much better in the deluxe rooms. We've stayed in both. The best part of this hotel is the location. It is located on the main pedestrian street of Sofia with all restaurants, shopping, and sightseeing around.
Gergana, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

nissim, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yordanka, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Assaf, 3-night trip