Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500
What's nearby
Arrecife de Puerto Morelos National Park - 1 min walk - 0.0 km
Moon Palace Golf Club - 15 min drive - 9.8 km
Puerto Morelos Beach - 22 min drive - 18.9 km
Petempich Bay - 22 min drive - 14.8 km
Puerto Morelos Town Square - 25 min drive - 20.7 km
Getting around
Cancun Intl. Airport (CUN) - 19 min drive
Cozumel Intl. Airport (CZM) - 30.1 miles/48.5 km
Restaurants
Grand Central Buffet - 17 min drive
Agave Mexican Cuisine - 2 min walk
The Grill - 18 min drive
Cusco - 18 min drive
Lobby Bar - 2 min drive
About this property
Dreams Natura Resort & Spa - All Inclusive
At Dreams Natura Resort & Spa - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. World Cafe Buffet, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 7 bars/lounges, a lazy river, and a free kid's club. Fellow travelers love the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Kids club
Lessons/classes/games
Aerobics
Dancing
Entertainment
Theme parties
Languages
English, Spanish
At a glance
Hotel size
553 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free supervised childcare
Free children's club
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls and off-leash area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
9 restaurants
7 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Lazy river
Playground
Free supervised childcare/activities
Children's menu
Children's games
Toys
Lifeguard on site
What to do
On the beach
Fitness classes
Yoga classes
Kayaking
Ziplining
Shopping
Pool table
Access to nearby outdoor pool
Working away
3 meeting rooms
Computer station
Conference center (12208 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2020
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
Free water park
Arcade/game room
Full-service spa
Lazy river
2 spa tubs
Sauna
Massage/treatment rooms
Steam room
Waterslide
Wine tasting room
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic drinking straws
No plastic water bottles
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
40-inch Smart TV
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Champagne service
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Special features
Spa
Dreams SPA by Pevonia has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Dining
World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu (Pan-Asian) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 65 per night
Pets are allowed for an extra charge of USD 65 per pet, per night
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the heated pool
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
Also known as
Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel
Frequently asked questions
Does Dreams Natura Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Natura Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Natura Resort & Spa - All Inclusive?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night, and there's also a deposit of USD 65 per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Dreams Natura Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Natura Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Natura Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking and ziplining. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Dreams Natura Resort & Spa - All Inclusive also has 7 bars, a lazy river, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 9 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Dreams Natura Resort & Spa - All Inclusive like?
Dreams Natura Resort & Spa - All Inclusive is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Dreams Natura Resort & Spa - All Inclusive Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
October 3, 2024
Everyone and everything was great!
Jessica
Jessica, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 25, 2024
We were there for a destination wedding everything went well and had so much fun
Nahla
Nahla, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
September 12, 2024
I would not recommend this resort at all! They only care about the families with children….children run around wild at this resort and they will not even let u get tipsy!!! Drinks are watered down and they don’t even have signature drinks smh…. If u ask for a shot the put ice in them bc they said it’s a family oriented resort!!! What does having a shot have to do with that … I paid for a full ocean view and they put me in a partial view ocean room … when I complained about it the guy simply asked me if I could still see the ocean …wow the nerve …I’m pissed bc I paid an extra cost for the full view and didn’t get it … and while chatting with some friends that were there they had the same complaints and the water was hit or miss bc it was freezing cold
Blake
Blake, 5-night trip with friends
Verified Hotels.com guest review
2/10 Poor
August 22, 2024
It was terrible. Of the 4 day trip, 3 days were a major problem. Missed excursions, and their idea of "great" is very low in quality and expectations.
Jamie
Jamie, 4-night romance trip
Verified Expedia guest review
4/10 Fair
August 22, 2024
I didn't like that once you arrived people at the front desk tries to get you to upgrade your room and after that you sit down with someone else that tries to sells something like a time share. After getting off a plane I want to unwind and get ready for my vacation not to discuss anything about spending more money. Also my room had an awful unbearable smell (moldy) that wouldn't go away. It must have been based off the location of my room.
Eva
Eva, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
August 22, 2024
I recommend the dream natura resort for family vacation. Nice and clean as well as welcoming!!
Nassir
Nassir, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
August 22, 2024
Wonderful Resort. Staff very friendly The kids had wonderful time
Emad
Emad, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
August 22, 2024
Very nice hotel . Great food . Best for family with kids . Very friendly staff
KARIM
KARIM, 7-night family trip
Verified Expedia guest review
6/10 Good
August 22, 2024
When we arrived at this property, we waited almost an hour to be checked in. (We were preferred members) We didn’t wait because there were many people waiting to be checked in, we waited so long because we were forgotten about/no one “told” the check in staff we were there to check in. Overall, the hotel was nice but we have stayed at better resorts. Our room had a water leak on the roof and it started falling down through on our second day. The elevator was out of service for 2 days out of our 5 day stay, and we got harassed by the UVC representatives. I just will not be returning here in the future.
Erica Lace
Erica Lace, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
August 22, 2024
Great family vacation. So many activities and amenities onsite made it difficult to explore beyond the resort!
Timothy
Timothy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
August 21, 2024
Latrenda
Latrenda, 5-night trip
Verified Expedia guest review
10/10 Exceptional
August 19, 2024
Lots of pools, nice property, Lots of Dining options
Jacqunetta
Jacqunetta, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
August 19, 2024
Great experience.
Aida
Aida, 7-night trip
Verified Expedia guest review
10/10 Exceptional
August 18, 2024
Bejela
Bejela, 8-night trip
Verified Expedia guest review
6/10 Good
August 18, 2024
I like the security.
Oluwaseun
Oluwaseun, 4-night trip
Verified Expedia guest review
10/10 Exceptional
August 18, 2024
Fantastic time at this all inclusive resort!
Mayra
Mayra, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
August 18, 2024
Excelente servicios
Jenny Patricia Tito
Jenny Patricia Tito, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
August 17, 2024
It was great
Quentari
Quentari, 6-night family trip
Verified Expedia guest review
8/10 Very Good
August 17, 2024
Food was awful
Brandi
Brandi, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
August 16, 2024
We traveled with 6 and 9 years old sons and we loved all the pools, waterslides, lazy river, hot tub, and water slider. Staff were very pleasant and helpful, and food was very good overall. We especially enjoyed the seafood restaurant. Illusion show was also awesome! We’d like to thank all the staff for making our family trip so memorable and fun!
Ayako
Ayako, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
August 16, 2024
The staff was amazing, the food was good, lots of options. Lots of things for small children, special thanks to the kids club!!
Nicole
Nicole, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
August 16, 2024
Melissa
Melissa, 5-night trip
Verified Expedia guest review
10/10 Exceptional
August 16, 2024
Great family vacation stay!
Victor
Victor, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
August 16, 2024
Clean, excellent costumer service, everyone very friendly, many options of food services and every night different entertainment options.