Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Puerto Morelos beachfront property with free water park and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, cabanas (surcharge)
7 bars/lounges, swim-up bar, poolside bar
Couples treatment rooms, sauna, spa tub, steam room, body treatments
7 bars/lounges, swim-up bar, poolside bar
View from room
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 7 bars/lounges
  • Full-service spa
  • Outdoor pool and 2 spa tubs
  • Lazy river
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
Feel at home
  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television
The price is P25,546
P25,546 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 21 of 21 rooms

Junior Suite Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Day bed
Ceiling fan
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Day bed
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Day bed
Ceiling fan
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Swim-Out King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Swim-Out Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite Swim-Out Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Junior Suite - Deal of the Day

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Day bed
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Master Suite Ocean View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean Front

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
2 bedrooms
Ceiling fan
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.0 km
  • Moon Palace Golf Club - 15 min drive - 9.8 km
  • Puerto Morelos Beach - 22 min drive - 18.9 km
  • Petempich Bay - 22 min drive - 14.8 km
  • Puerto Morelos Town Square - 25 min drive - 20.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
  • Cozumel Intl. Airport (CZM) - 30.1 miles/48.5 km

Restaurants

  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

At Dreams Natura Resort & Spa - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. World Cafe Buffet, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 7 bars/lounges, a lazy river, and a free kid's club. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing

Entertainment

Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 553 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Ziplining
  • Shopping
  • Pool table
  • Access to nearby outdoor pool

Working away

  • 3 meeting rooms
  • Computer station
  • Conference center (12208 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Wine tasting room
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch Smart TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Dreams SPA by Pevonia has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu (Pan-Asian) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 65 per night
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Natura Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Natura Resort & Spa - All Inclusive?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night, and there's also a deposit of USD 65 per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Dreams Natura Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Natura Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Natura Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking and ziplining. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Dreams Natura Resort & Spa - All Inclusive also has 7 bars, a lazy river, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 9 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Dreams Natura Resort & Spa - All Inclusive like?
Dreams Natura Resort & Spa - All Inclusive is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Everyone and everything was great!
Jessica, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We were there for a destination wedding everything went well and had so much fun
Nahla, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

I would not recommend this resort at all! They only care about the families with children….children run around wild at this resort and they will not even let u get tipsy!!! Drinks are watered down and they don’t even have signature drinks smh…. If u ask for a shot the put ice in them bc they said it’s a family oriented resort!!! What does having a shot have to do with that … I paid for a full ocean view and they put me in a partial view ocean room … when I complained about it the guy simply asked me if I could still see the ocean …wow the nerve …I’m pissed bc I paid an extra cost for the full view and didn’t get it … and while chatting with some friends that were there they had the same complaints and the water was hit or miss bc it was freezing cold
Blake, 5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

It was terrible. Of the 4 day trip, 3 days were a major problem. Missed excursions, and their idea of "great" is very low in quality and expectations.
Jamie, 4-night romance trip
Verified Expedia guest review

4/10 Fair

I didn't like that once you arrived people at the front desk tries to get you to upgrade your room and after that you sit down with someone else that tries to sells something like a time share. After getting off a plane I want to unwind and get ready for my vacation not to discuss anything about spending more money. Also my room had an awful unbearable smell (moldy) that wouldn't go away. It must have been based off the location of my room.
Eva, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I recommend the dream natura resort for family vacation. Nice and clean as well as welcoming!!
Nassir, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Resort. Staff very friendly The kids had wonderful time
Emad, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel . Great food . Best for family with kids . Very friendly staff
KARIM, 7-night family trip
Verified Expedia guest review

6/10 Good

When we arrived at this property, we waited almost an hour to be checked in. (We were preferred members) We didn’t wait because there were many people waiting to be checked in, we waited so long because we were forgotten about/no one “told” the check in staff we were there to check in. Overall, the hotel was nice but we have stayed at better resorts. Our room had a water leak on the roof and it started falling down through on our second day. The elevator was out of service for 2 days out of our 5 day stay, and we got harassed by the UVC representatives. I just will not be returning here in the future.
Erica Lace, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great family vacation. So many activities and amenities onsite made it difficult to explore beyond the resort!
Timothy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Latrenda, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lots of pools, nice property, Lots of Dining options
Jacqunetta, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great experience.
Aida, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Bejela, 8-night trip
Verified Expedia guest review

6/10 Good

I like the security.
Oluwaseun, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic time at this all inclusive resort!
Mayra, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicios
Jenny Patricia Tito, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It was great
Quentari, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Food was awful
Brandi, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We traveled with 6 and 9 years old sons and we loved all the pools, waterslides, lazy river, hot tub, and water slider. Staff were very pleasant and helpful, and food was very good overall. We especially enjoyed the seafood restaurant. Illusion show was also awesome! We’d like to thank all the staff for making our family trip so memorable and fun!
Ayako, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing, the food was good, lots of options. Lots of things for small children, special thanks to the kids club!!
Nicole, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great family vacation stay!
Victor, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean, excellent costumer service, everyone very friendly, many options of food services and every night different entertainment options.
Robert, 4-night family trip
Verified Expedia guest review

2/10 Poor

Very bad all inclusive. Better options nearby.
Keagan, 4-night family trip
Verified Expedia guest review