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Dreams Natura Resort & Spa - All Inclusive

4.5 star property
Puerto Morelos beachfront property with free water park and spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

4 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
7 bars/lounges, swim-up bar, poolside bar
Couples treatment rooms, sauna, spa tub, steam room, body treatments
7 bars/lounges, swim-up bar, poolside bar
View from room
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 7 bars/lounges
  • Full-service spa
  • 4 outdoor pools and 2 spa tubs
  • Lazy river
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Free cribs/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Television
The price is P23,162
P23,162 total
includes taxes & fees
Jan 5 - January 6, 2025

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Junior Suite Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out King

View from room

Junior Suite Swim-Out King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Partial Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King

View from room

Junior Suite Partial Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out King

View from room

Preferred Club Junior Suite Swim-Out King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim-Out Double

View from room

Preferred Club Junior Suite Swim-Out Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Partial Ocean View King

View from room

Preferred Club Junior Suite Partial Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Swim-Out Double

View from room

Junior Suite Swim-Out Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Day bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Deal of the Day

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite - Deal of the Day

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Tropical View King

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Family Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean View

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, free minibar, in-room safe

Preferred Club Master Suite Ocean Front

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 87 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite Ocean View

View from room

Family Junior Suite Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Ceiling fan
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean Front Double

View from room

Preferred Club Ocean Front Double

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

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8.6 out of 10, Excellent, (1093)
The price is P31,555
P31,555 total
includes taxes & fees
Jan 12 - January 13, 2025
Dreams Riviera Cancun Resort & Spa - All Inclusive
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About the neighborhood

Map
Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

What's nearby

  • Xoximilco - 13 min drive - 10.0 km
  • Moon Palace Golf Club - 15 min drive - 9.8 km
  • Crococun Zoo - 18 min drive - 16.4 km
  • Puerto Morelos Beach - 22 min drive - 18.9 km
  • Petempich Bay - 22 min drive - 14.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
  • Tulum Intl. Airport (TQO) - 134 min drive
  • Cozumel Intl. Airport (CZM) - 30.1 miles/48.5 km

Restaurants

  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬2 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬18 min drive
  • ‪Lobby Bar - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

At Dreams Natura Resort & Spa - All Inclusive, you can spend time at the beach getting a beach massage, plus you'll be within a 15-minute drive of Moon Palace Golf Club. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. World Cafe Buffet, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 7 bars/lounges, a lazy river, and a free kid's club. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Dancing

Entertainment

Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 553 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Ziplining
  • Shopping
  • Pool table
  • Access to nearby outdoor pool

Working away

  • 3 meeting rooms
  • Computer station
  • Conference center (12208 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Wine tasting room
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch Smart TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Dreams SPA by Pevonia has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

World Cafe Buffet - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Himitsu (Pan-Asian) - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Bluewater Grill - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bordeaux (French cuisine) - This restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Oceana - Overlooking the garden, this restaurant specializes in seafood and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 65 per night
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

Also known as

Now Natura Riviera Cancun
Now Natura Riviera Cancun Puerto Morelos
Now Natura Riviera Cancun Hotel Puerto Morelos
Now Natura Riviera Cancun Hotel

Frequently asked questions

Does Dreams Natura Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Natura Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Dreams Natura Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night, and there's also a deposit of USD 65 per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Dreams Natura Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Natura Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Natura Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking and ziplining. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Dreams Natura Resort & Spa - All Inclusive also has 4 outdoor pools, 7 bars, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Dreams Natura Resort & Spa - All Inclusive?
Yes, there are 9 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Dreams Natura Resort & Spa - All Inclusive like?
Dreams Natura Resort & Spa - All Inclusive is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Dreams Natura Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent service
It was amazing! I had a swim out suite! Best time of my leve! Food, staff, everyone was very nice, polite, etc. so much food and drinks to choose from. I will definitely be back. It was my nieces destination wedding! Loved the place! Shuttle service was provided from and to airport. Too much to list! The doa, the explorer club
My swim out room
Nieces & nephews
Some of the food
My niece the bride
Norma Leticia, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

No volvemos
No nos gustó. Hacen bodas todos los dias hasta domingos con musica muy fuerte molestando a los que se hospedan en el hotel. Tambien los que trabajan no miden el ruido y estan gritando y haciendo escandalo afuera de las habitaciones desde las 6am. El hotel no cuenta con suficiente staff entonces nadie te atiende, te hacen esperar minimo 45 minutos en los restaurantes (aunque esten vacios), no hay toallas limpias en las albercas y la comida no esta rica. En general no volveriamks
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone and everything was great!
Jessica, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Love everything great vacation for the family and friends
Sierra rose, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The resort itself is very beautiful. Everything from the lobby to the infinity pool the view was amazing. Especially loved the entertainment crew that got the guest to interact and engage the kids as well especially Eduardo & Eridani . The food was great as well our favorite was the Italian and Hibatchi! We went for my birthday and they always made me feel special. We even left something behind in our room and the hotel went above and beyond to help get our item returned to us. I love that went that extra step for their guest. My kids definitely had a blast in the kids area and on the water slides. It was a great experience.
Luis, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We were there for a destination wedding everything went well and had so much fun
Nahla, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Deborah, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Hip
Mark S, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing! Can’t wait to come back
Tamara, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

The staff was great. The property was really nice. It would have been appreciated if our room was inspected before hand of any issues like room phone did not work due to any issues. Once room was found faulty in the middle of our stay, it would have been great that the manager had little empathy and concern about me and my pregnant wife to offer immediate assistance rather than I have to go to reception multiple times to request assistance for room change. Plus no upgrade or anything was offered to apologize to us and make our stay more pleasant. Spa and other services were great but it would be great to have proper communication to inform that the spa services are with extra charges not included with all inclusive package. Manager at reception during night time need to have more empathy and understanding for guests concern and situation.
Tushar, 4-night romance trip
Verified Expedia guest review

6/10 Good

We just came back after spending 5 nights for our honeymoon. We payed for the preferred club but the reality is we felt it wasn’t worth it. As soon as we got there the concierge took us to the preferred lounge to basically ask us to join a 90 mins breakfast to convince us join their club membership but we declined and every time after that when he sees us he continues trying to convince us join that meeting. The Italian food restaurant was half full and it took them almost an hour to bring our food and totally tasteless by the way, the hibachi was very good show and good food and great waiters, the buffet it was a hit or miss and the breakfast was basically the same every day. It has a small water park and lazy river that we enjoyed a lot. We stayed at some other Dreams Resort in Punta Cana and it was always a great experience so I hope this hotel gets better.
Bianca, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Desmond, 3-night trip
Verified Expedia guest review

8/10 Very Good

Priti, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Steven Ting, 4-night trip
Verified Expedia guest review

8/10 Very Good

Everything at this resort was wonderful! The spa and amenities like the kids activities and arcade. Lazy River was closed for 2 of our days but was decent. I couldn’t go on zip line bc apparently I’m too heavy bc of muscle outweighing my fat. The ac seemed to be a shortcoming in most dining halls plus the coco lounge. We did lose power in our floor and they had to move us to a different room, luckily it was our 2nd day and we weren’t fully unpacked but was annoying. The Humidity was high but that’s an area they should work on. Asian restaurant was by far the best. Everything else was mediocre. Drinks were decent for most part. Our cleaning lady was yamlet was so good. Isaiah at the spa was excellent in accommodating us. Pool waters were super perfect every time we went! Those dudes are constantly checking the water quality which I appreciated. Unfortunately my daughter lost her eye glasses at the pool and never came up in the lost and found. What would anyone do with an 8 year olds prescription eyewear!? Like C’mon turn it in!
Mohammad, 4-night family trip
Verified Expedia guest review

2/10 Poor

I would not recommend this resort at all! They only care about the families with children….children run around wild at this resort and they will not even let u get tipsy!!! Drinks are watered down and they don’t even have signature drinks smh…. If u ask for a shot the put ice in them bc they said it’s a family oriented resort!!! What does having a shot have to do with that … I paid for a full ocean view and they put me in a partial view ocean room … when I complained about it the guy simply asked me if I could still see the ocean …wow the nerve …I’m pissed bc I paid an extra cost for the full view and didn’t get it … and while chatting with some friends that were there they had the same complaints and the water was hit or miss bc it was freezing cold
Blake, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

The property was very very clean.
Mir, 3-night family trip
Verified Expedia guest review

2/10 Poor

Mariyah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

VERY GOOD SIZE RESORT FOR FAMILIES WITH CHILDRENS
Elsa, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Beautiful Property and wonderful staff.
Antonette, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 4-night trip
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10/10 Exceptional

Lesya, 7-night trip
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10/10 Exceptional

Great service
Sonia, 7-night family trip
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10/10 Exceptional

Since the minute we walked in the resort every one was so helpful and friendly. Our experience at Dreams Natura Resort was a wonderful experience. The buffets and Restaurants the food & service was amazing, my favorite place to Eat was the Hibachi restaurant. Great place if you are with kids, My kids enjoyed the water slides.
Nancy, 4-night family trip
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8/10 Very Good

Danny, 4-night trip
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