Hacienda Real del Carmen
3.5-star hotel in Ciudad del Carmen with outdoor pool and restaurant
- Free WiFi and free parking
- All (30)
- Fitness/Leisure (5)
- Interior (2)
- Bar/Dining (6)
- Rooms (14)
- Exterior (2)
- Other (1)
Hacienda Real del Carmen
Outdoor Pool
Outdoor Pool
Outdoor Pool
Luxury Suite, Multiple Beds, Non Smoking - Guest Room
Executive Suite, 1 King Bed, Non Smoking, Pool View - Guest Room
Executive Suite, 1 King Bed, Non Smoking, Pool View - Guest Room
Luxury Suite, Multiple Beds, Non Smoking - Guest Room
Standard Double Room, 2 Queen Beds, Pool View - Guest Room
Standard Room, 1 King Bed, Accessible, Pool View - Bathroom
Property Grounds
Hotel Front – Evening/Night
Hotel Bar
Restaurant
Breakfast Area
Restaurant
Reception
Gym
Fitness Facility
Hallway
Executive Suite, 1 King Bed, Non Smoking, Pool View - Guest Room
Standard Double Room, 2 Queen Beds, Pool View - Guest Room
Luxury Suite, Multiple Beds, Non Smoking - Guest Room
Executive Suite, 1 King Bed, Non Smoking, Pool View - Guest Room
Standard Room, 1 King Bed, Accessible, Pool View - Guest Room
Restaurant
Restaurant
Luxury Suite, Multiple Beds, Non Smoking - Guest Room
Standard Room, 1 King Bed, Accessible, Pool View - Guest Room
Standard Room, 1 King Bed, Accessible, Pool View - Guest Room
[1/30]
Hacienda Real del Carmen
from P2,134- Standard Room, 1 King Bed, Accessible, Pool View
- Standard Double Room, 2 Queen Beds, Pool View
- Executive Suite, 1 King Bed, Non Smoking, Pool View
- Luxury Suite, Multiple Beds, Non Smoking
At a glance
Key facts
Hotel size
- This hotel has 106 rooms
Arriving/leaving
- Check-in time 3:00 PM-1:00 PM
- Check-out time is 1:00 PM
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Transfers
- Free airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Wheelchair-accessible parking on site
Payment types at the property
Other information
- Smoke-free property
FAQs for Hacienda Real del Carmen
Does Hacienda Real del Carmen offer free cancellation for a full refund? Yes, Hacienda Real del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Hacienda Real del Carmen? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Hacienda Real del Carmen? Yes, there's free self parking. Is there a pool at Hacienda Real del Carmen? Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:30 PM. Are pets allowed at Hacienda Real del Carmen? Sorry, pets aren't allowed. What are the check-in and check-out times at Hacienda Real del Carmen? You can check in from 3:00 PM - 1:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available. Are there restaurants at or near Hacienda Real del Carmen? Yes, there's an onsite restaurant. Nearby restaurants include Ov Vaquero Restaurante Y Taqueria (5-min walk), El Ostioncito Escondido (7-min walk), and Mr. Pampas (10-min walk). Is airport shuttle service offered by Hacienda Real del Carmen? Yes, a free airport shuttle is available.
Recent reviews
Superb 9.0 From 35 reviews
Very good
Como servidores al cliente son groseros e indiferentes
Luz Maia, mx1 night family trip
Very good
En general bien aunque hubiera preferido una mejor vista desde mi habitación ya que está a pesar de que decía que era hacía la alberca realmente daba hacía la zona de plantas
Adrian Antonio, mx1 night business trip
Exceptional
Todo muy bien, buena ubicación y todo en orden y limpio.
JGONZALEZ, mx1 night family trip
Very good
Mal servicio de mucamas
el hotel es cómodo aunque algo viejito. Las camas muy comodas. El servicio a cuarto es rápido y bueno. Lo único malo es el aseo a las habitaciones, por una extraña razón la mia era la última en la lista de la mucama y pasaba como a las 16:00 horas, justo cuando mi nena tomaba su siesta y justificaba que como era la última, si no la hacia en ese momento ya no lo haría. Me dejaron 1 día sin aseo de la habitación.
Blanca Edith, us2 night family trip
Very good
El hotel esta muy bonito y centrico, enfrente hay un super mercado, esta sobre una avenida principal. La alberca grande y limpia, las recepcionistas muy atentas. Solo le faltaria tener nevera en el cuarto para ser pefecto
mx2 night romance trip
Exceptional
Excelente estancia!!!! Me gustó mucho, es colonial.
Reina, mx1 night romance trip
Exceptional
Lo único que no me gustó es que el escritorio y las mesitas de noche tenía polvo, como si hubieran trabajado algo de carpintería, hayan lijado. Pedí a un joven que estaba limpiando el pasillo, le pasara un franelazo
mx1 night trip
Very good
Agradable la habitación, la alberca muy bien, en general buen servicio.
jose, mx1 night family trip
Exceptional
Excelente hotel,
Muy bien, casi excelente,,, Solo que había poca señal de internet,
Franz, us2 night trip
Good
No tienen suficientes camaristas, salimos y cuando regresamos por la tarde tipo 5pm el cuarto seguia sucio, cuando por fin pasaron a limpiar solo tendieron la cama lo demas lo dejaron así, en cuestion de la alberca si no les gustan mucho los niños mejor busquen otro hotel ya que ahí rentan sus instalaciones para fiestas infantiles y la última recomendación es no comer ahí, el buffet es caro, sin variedad y bastante malo
mx3 night romance trip
