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Hacienda Real del Carmen

3.5 star property
Ciudad del Carmen hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Hacienda Real del Carmen

Front of property
Terrace/patio
1 bedroom, in-room safe, individually furnished, desk
1 bedroom, in-room safe, individually furnished, desk
Reception
Near the airport, Hacienda Real del Carmen offers a warm welcome with daily manager's reception and free in-room WiFi. Unwind by the outdoor pool or explore the garden, while kids enjoy their own children's pool.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Connecting rooms available
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is P4,056
P4,786 total
includes taxes & fees
Jul 2 - Jul 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Pool View

Bathroom

Standard Room, 1 King Bed, Accessible, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

1 bedroom, in-room safe, individually furnished, desk

Double Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Pool View

Pool

Executive Suite, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Multiple Beds, Non Smoking

1 bedroom, in-room safe, individually furnished, desk

Luxury Suite, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 King Beds

Similar properties

Outdoor pool, sun loungers

Holiday Inn Ciudad del Carmen by IHG

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
8.8 out of 10, Excellent, 253 reviews
The price is P3,581
P4,226 total
includes taxes & fees
Jul 5 - Jul 6
Holiday Inn Ciudad del Carmen by IHG
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About the neighborhood

Map
Calle 31 No. 106 Col. Benito Juárez, Ciudad del Carmen, CAM, 24180

What's nearby

  • Church of Our Lady of Fatima - 18 min walk - 1.5 km
  • El Zacatal Bridge - 2 min drive - 2.6 km
  • Our Lady of Carmen Church - 3 min drive - 2.6 km
  • Domo del Mar Convention Center - 4 min drive - 3.6 km
  • Norte Beach - 4 min drive - 3.7 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 3 min drive
  • Free airport shuttle

Restaurants

  • ‪Tortilleria Real Reloj - ‬8 min walk
  • ‪Mr. Pampas - Cd. del Carmen - ‬7 min walk
  • ‪Restaurante Taqueria el Vaquero - ‬6 min walk
  • ‪Carnitas Vikingos - ‬9 min walk
  • ‪Church's Texas Chicken C. del Carmen - ‬4 min walk

About this property

Hacienda Real del Carmen

Located just 1.5 mi (2.3 km) from the airport, Hacienda Real del Carmen offers a free shuttle (available on request). After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include an outdoor pool, a children's pool, and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 106 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 3:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Rollaway beds are available for MXN 472.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hacienda Real Carmen Hotel Ciudad del Carmen
Hacienda Real Carmen Ciudad del Carmen
Hacienda Real Carmen Ciudad l
Hacienda Real del Carmen Hotel
Hacienda Real del Carmen Ciudad del Carmen
Hacienda Real del Carmen Hotel Ciudad del Carmen

Frequently asked questions

Does Hacienda Real del Carmen offer free cancellation for a full refund?

Yes, Hacienda Real del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Real del Carmen?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hacienda Real del Carmen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hacienda Real del Carmen?

Yes, there's free self parking.

Is airport shuttle service offered by Hacienda Real del Carmen?

Yes, a free airport shuttle is available from 7:00 AM to 3:00 PM on request.

What are the check-in and check-out times at Hacienda Real del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

What is there to do at Hacienda Real del Carmen and nearby?

Hacienda Real del Carmen has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Hacienda Real del Carmen?

Yes, there's an onsite restaurant.

What's the area around Hacienda Real del Carmen like?

Hacienda Real del Carmen is a short 3-minute drive from Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) and 8 minutes' walk from Resurgimiento Stadium.

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Hacienda Real del Carmen Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Large clean rooms. Nice courtyard.

Very clean hotel with friendly staff. Early checkin allowed when possible. Pickup from airport went smoothly. A little bit of charm and character above the normal run-of-the-mill place. Large rooms.
Andrew, 1-night trip

8/10 Very good

S/c

8/10 Very good

Christopher, 1-night trip

4/10 Fair

No hay lugar para estacionar vehículo
jesus alberto, 1-night trip

2/10 Poor

Se equivocaron en la reserva y no ha ia cupo

Al llegar me dijeron que se equivocaron en la reserva y la tenían para otro día. El hotel estaba lleno por lo que no pude quedarme ahí. Los de front desk me dieron recomendaciones de otros hoteles
Jorge, 1-night trip

6/10 Good

Me gustó la decoración
Brenda Nicole, 1-night trip

10/10 Exceptional

Excelente
ysied, 1-night trip

8/10 Very good

Agradable y buena ubicación
Edgar, 1-night trip

6/10 Good

deje una lista de las deficiencias durante mi estadía
tamaulipas, 2-night trip

4/10 Fair

las instalaciones estan bonitas, el hotel muy limpio, pero cuentan con escaso personal, no tienen valet parkin, las 2 mañanas que estuvimos nos despertaron 8 am para mover nuestro vehiculo.
Mayra, 3-night trip

6/10 Good

Sin agua caliente, tina tapada
Roberto, 1-night trip

4/10 Fair

Magali, 1-night trip

8/10 Very good

Bonito lugar y en general buenos alimentos
PEDRO, 5-night trip

10/10 Exceptional

Friendly staff, very convenient,
Kashif, 3-night trip

8/10 Very good

Dianna, 14-night trip

4/10 Fair

No me quedé Por política dicen que no está la reservación y cobran en el chek in Así ni respetan el precio y se pierden los beneficios con hoteles.com Deben ver eso
Mario, 2-night trip

4/10 Fair

Malo

Mireya, 1-night trip

8/10 Very good

Todo muy bien en cuanto sus servicios, lo único seria calefacción para la alberca.

10/10 Exceptional

Excelente lugar para estar en familia y descansar.
Jose osvaldo, 1-night trip

10/10 Exceptional

Todo súper excelente

8/10 Very good

Me gusto su arquirectura y hambientacion. No me gusto la falta de insonorizado en las habitaciones

2/10 Poor

Leider haben wir für eine Suite mit Poolblick bezahlt und erhalten haben wir ein DZ zur Strasse. Trotz Reklamation haben wir kein anderes Zimmer erhalten.
Beatrice, 1-night trip

10/10 Exceptional

Ixuh, 1-night trip

10/10 Exceptional

Todo bien buen lugar
Marco Antonio, 1-night trip

6/10 Good

The hotel it's good but no hot water in the shower at all i don't really recommend this hotel......
audun håvik, 2-night trip