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All properties in Ciudad del Carmen, Campeche, Mexico
1 room, 2 adults

Hacienda Real del Carmen

3.5-star3.5 stars
Calle 31 No. 106 Col. Benito Juárez, Ciudad del Carmen, CAM, 24180, Mexico

3.5-star hotel in Ciudad del Carmen with outdoor pool and restaurant
  • Free WiFi and free parking

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

Hacienda Real del Carmen

from P2,134
  • Standard Room, 1 King Bed, Accessible, Pool View
  • Standard Double Room, 2 Queen Beds, Pool View
  • Executive Suite, 1 King Bed, Non Smoking, Pool View
  • Luxury Suite, Multiple Beds, Non Smoking

What’s around Hacienda Real del Carmen

Landmarks

  • Resurgimiento Stadium - 8 min walk
  • Plaza Zentralia Shopping Center - 18 min walk
  • Church of Our Lady of Fatima - 19 min walk
  • Macumba Seafood Market - 23 min walk
  • Laguna de Terminos - 23 min walk
  • El Zacatal Bridge - 29 min walk
  • Nautical Education Center of Campeche - 31 min walk
  • University Cultural Center - 33 min walk

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 3 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 106 rooms

Arriving/leaving

  • Check-in time 3:00 PM-1:00 PM
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (meters) - 192
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Hacienda Real del Carmen’s small print

Also known as

  • Hacienda Real Carmen Hotel Ciudad del Carmen
  • Hacienda Real Carmen Ciudad del Carmen
  • Hacienda Real Carmen Ciudad l
  • Hacienda Real del Carmen Hotel
  • Hacienda Real del Carmen Ciudad del Carmen
  • Hacienda Real del Carmen Hotel Ciudad del Carmen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 10:30 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for MXN 400.0 per day

Breakfast costs between MXN 120 and MXN 150 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hacienda Real del Carmen

  • Does Hacienda Real del Carmen offer free cancellation for a full refund?
    Yes, Hacienda Real del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hacienda Real del Carmen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hacienda Real del Carmen?
    Yes, there's free self parking.
  • Is there a pool at Hacienda Real del Carmen?
    Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:30 PM.
  • Are pets allowed at Hacienda Real del Carmen?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hacienda Real del Carmen?
    You can check in from 3:00 PM - 1:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hacienda Real del Carmen?
    Yes, there's an onsite restaurant. Nearby restaurants include Ov Vaquero Restaurante Y Taqueria (5-min walk), El Ostioncito Escondido (7-min walk), and Mr. Pampas (10-min walk).
  • Is airport shuttle service offered by Hacienda Real del Carmen?
    Yes, a free airport shuttle is available.

Recent reviews

Superb 9.0 From 35 reviews

Very good 8.0
Como servidores al cliente son groseros e indiferentes
Luz Maia, mx1 night family trip
Very good 8.0
En general bien aunque hubiera preferido una mejor vista desde mi habitación ya que está a pesar de que decía que era hacía la alberca realmente daba hacía la zona de plantas
Adrian Antonio, mx1 night business trip
Exceptional 10.0
Todo muy bien, buena ubicación y todo en orden y limpio.
JGONZALEZ, mx1 night family trip
Very good 8.0
Mal servicio de mucamas
el hotel es cómodo aunque algo viejito. Las camas muy comodas. El servicio a cuarto es rápido y bueno. Lo único malo es el aseo a las habitaciones, por una extraña razón la mia era la última en la lista de la mucama y pasaba como a las 16:00 horas, justo cuando mi nena tomaba su siesta y justificaba que como era la última, si no la hacia en ese momento ya no lo haría. Me dejaron 1 día sin aseo de la habitación.
Blanca Edith, us2 night family trip
Very good 8.0
El hotel esta muy bonito y centrico, enfrente hay un super mercado, esta sobre una avenida principal. La alberca grande y limpia, las recepcionistas muy atentas. Solo le faltaria tener nevera en el cuarto para ser pefecto
mx2 night romance trip
Exceptional 10.0
Excelente estancia!!!! Me gustó mucho, es colonial.
Reina, mx1 night romance trip
Exceptional 10.0
Lo único que no me gustó es que el escritorio y las mesitas de noche tenía polvo, como si hubieran trabajado algo de carpintería, hayan lijado. Pedí a un joven que estaba limpiando el pasillo, le pasara un franelazo
mx1 night trip
Very good 8.0
Agradable la habitación, la alberca muy bien, en general buen servicio.
jose, mx1 night family trip
Exceptional 10.0
Excelente hotel,
Muy bien, casi excelente,,, Solo que había poca señal de internet,
Franz, us2 night trip
Good 6.0
No tienen suficientes camaristas, salimos y cuando regresamos por la tarde tipo 5pm el cuarto seguia sucio, cuando por fin pasaron a limpiar solo tendieron la cama lo demas lo dejaron así, en cuestion de la alberca si no les gustan mucho los niños mejor busquen otro hotel ya que ahí rentan sus instalaciones para fiestas infantiles y la última recomendación es no comer ahí, el buffet es caro, sin variedad y bastante malo
mx3 night romance trip

Hacienda Real del Carmen