Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

All properties in Ciudad del Carmen, Campeche, Mexico

City Express Ciudad del Carmen

3-star Ciudad del Carmen hotel with outdoor pool

  • Free buffet breakfast, free WiFi, and free parking
From
P2,088
  • City Express Ciudad del Carmen
  • Hotel Front
  • Outdoor Pool
  • Guest Room
  • Hotel Front
1 / 18Hotel Front
8.0Very good
  • I liked the helpful staff and the swimming pool and the breakfast

    Dec 2, 2019

  • Noce and cozy hotel. Friendly staff. Good location

    Oct 30, 2019

See all 71 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 129 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Free airport drop-off
  • Room service

For families

  • Private bathroom
  • Daily housekeeping
  • Iron/ironing board
  • Blackout drapes/curtains
  • Elevator
  • Cable TV service

What’s around

  • Norte Beach - 1 min walk
  • Domo del Mar Convention Center - 7 min walk
  • Carmen XXI Convention Center - 11 min walk
  • Church of Our Lady of Fatima - 20 min walk
  • Resurgimiento Stadium - 33 min walk
  • Victoriano Nieves Cespedes Museum - 38 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

Location

  • Norte Beach - 1 min walk
  • Domo del Mar Convention Center - 7 min walk
  • Carmen XXI Convention Center - 11 min walk

What’s around

Landmarks

  • Norte Beach - 1 min walk
  • Domo del Mar Convention Center - 7 min walk
  • Carmen XXI Convention Center - 11 min walk
  • Church of Our Lady of Fatima - 20 min walk
  • Resurgimiento Stadium - 33 min walk
  • Victoriano Nieves Cespedes Museum - 38 min walk
  • University Cultural Center - 41 min walk
  • Our Lady of Carmen Church - 41 min walk
  • Zaragoza Park - 43 min walk
  • Plaza Zentralia Shopping Center - 43 min walk
  • Laguna de Terminos - 2.7 mi / 4.3 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 13 min drive
  • Free airport drop-off
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport drop off from 7 AM to 2 PM*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Room service

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • City Express Ciudad Carmen
  • City Express Ciudad Carmen Ciudad del Carmen
  • City Express Ciudad Carmen Hotel
  • City Express Ciudad Carmen Hotel Ciudad del Carmen
  • City Express Ciudad del Carmen Hotel
  • City Express Ciudad del Carmen Ciudad del Carmen
  • City Express Ciudad del Carmen Hotel Ciudad del Carmen

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, City Express Ciudad del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
  • Yes. Nearby restaurants include Azul de Playa (14-min walk), El Ostioncito Escondido (2.3 mi), and Ov Vaquero Restaurante Y Taqueria (2.3 mi).
  • Yes, a free shuttle to the airport is available from 7 AM to 2 PM on request.
8.0Very good
  • 10.0Exceptional

    Amazingly Surprised. Great location, friendly and courteous staff and priced just right. Will definitely lol at this hotel again when visiting again.

    1 night business trip, Sep 24, 2019

    Verified Expedia guest review

  • 6.0Good

    No towels in the room

    DANIEL, 4 night family trip, Sep 12, 2019

    Verified Hotels.com guest review

  • 10.0Exceptional

    Good hotel for your money.

    Very nice hotel, near the the malecon. Surrounding area very nice and safe, and the hotel itself very nice.

    JULIO, 1 night family trip, Jul 22, 2019

    Verified Hotels.com guest review

  • 2.0Poor

    The parking lot is BAD! Vendors clog the entrance; it is used as a short cut for the adjacent street and there is constant fast traffic through it. Location near the beach is great BUT it appears people other than guests are using this parking lot for their beach parking.

    1 night trip, Oct 24, 2018

    Verified Expedia guest review

  • 10.0Exceptional

    The pool at CitiExpress was the first pool we felt ‘safe’ entering on this whole trip (out of 4 pools). The breakfast was great, room was spotless. Everything was excellent. Only negative aspect was the need to cover the shower drain to block the faint smell of sewer gas with a towel over a plastic bag. This is a common plumbing issue everywhere in MX as the construction methods generally do not enable the use of a ‘P-Trap’. Not anything the hotel staff can fix!

    Michael, 2 night trip, Oct 11, 2018

    Verified Expedia guest review

  • 10.0Exceptional

    If you want a good hotel. Good price and good location to be at Ciudad del Carmen and close to the beach, do not hesitate

    Meudys, 2 night trip, Sep 27, 2018

    Verified Expedia guest review

  • 10.0Exceptional

    Excelente ubicación a unos pasos del Boulevard, las instalaciones limpias, la habitación cómoda, el personal muy amable y las medidas de sana distancia son óptimas. Ofrecen un desayuno suficiente para iniciar el día. Recomendable.

    Alejandra, 1 night family trip, Dec 20, 2020

    Verified Hotels.com guest review

  • 8.0Very good

    Muy buena atención y limpieza, habitación muy cómoda

    2 night business trip, Sep 18, 2020

    Verified Expedia guest review

  • 8.0Very good

    Buena estancia

    Lourdes, 2 night trip, Mar 9, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Pues buena atención instalaciones buenas los trabajadores buena atención

    2 night family trip, Feb 6, 2020

    Verified Expedia guest review

See all 71 reviews