Hacienda Real del Carmen

Ciudad del Carmen hotel with outdoor pool and restaurant

Choose dates to view prices

Thu, Apr 9
Fri, Apr 10
April 2026
May 2026
Near the airport, Hacienda Real del Carmen offers a warm welcome with daily manager's reception and free in-room WiFi. Unwind by the outdoor pool or explore the garden, while kids enjoy their own children's pool.
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$64 nightly
$76 total
Mar 30 - Mar 31
Total with taxes and fees

Room options

Showing 5 of 5 rooms
Standard Room, 1 King Bed, Accessible, Pool View | In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes
Standard Room, 1 King Bed, Accessible, Pool View | In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Double Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout drapes
Double Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout drapes
Double Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout drapes
Double Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout drapes

Double Room, 2 Queen Beds

Good
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Executive Suite, 1 King Bed, Non Smoking, Pool View | In-room safe, individually furnished, desk, blackout drapes
Executive Suite, 1 King Bed, Non Smoking, Pool View | In-room safe, individually furnished, desk, blackout drapes
Executive Suite, 1 King Bed, Non Smoking, Pool View | In-room safe, individually furnished, desk, blackout drapes
Executive Suite, 1 King Bed, Non Smoking, Pool View | In-room safe, individually furnished, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking, Pool View

Good
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Luxury Suite, Multiple Beds, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels
Luxury Suite, Multiple Beds, Non Smoking | In-room safe, individually furnished, desk, blackout drapes
Luxury Suite, Multiple Beds, Non Smoking | In-room safe, individually furnished, desk, blackout drapes
Luxury Suite, Multiple Beds, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Luxury Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
In-room safe, individually furnished, desk, blackout drapes
Standard Room, 1 King Bed | In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes
Standard Room, 1 King Bed | In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed

Very good
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 31 No. 106 Col. Benito Juárez, Ciudad del Carmen, CAM, 24180

What's nearby

  • Plaza Zentralia Shopping Center - 15 min walk - 1.3 km
  • Church of Our Lady of Fatima - 18 min walk - 1.5 km
  • Macumba Seafood Market - 20 min walk - 1.7 km
  • El Zacatal Bridge - 3 min drive - 2.6 km
  • Our Lady of Carmen Church - 3 min drive - 2.6 km

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 3 min drive
  • Free airport shuttle

Restaurants

  • ‪Mr. Pampas Cd. Carmen - ‬7 min walk
  • ‪Carnitas Vikingos - ‬9 min walk
  • ‪Hot dogs la shusha - ‬7 min walk
  • ‪El Capricho - ‬6 min walk
  • ‪La Poblanita - ‬6 min walk

About this property

Hacienda Real del Carmen

Located just 1.5 mi (2.3 km) from the airport, Hacienda Real del Carmen offers a free shuttle (available on request). After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include an outdoor pool, a children's pool, and a snack bar/deli.

At a glance

Hotel size

    • 106 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Free airport shuttle from 7:00 AM to 3:00 PM*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Rollaway beds are available for MXN 472.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Hacienda Real Carmen Hotel Ciudad del Carmen
Hacienda Real Carmen Ciudad del Carmen
Hacienda Real Carmen Ciudad l
Hacienda Real del Carmen Hotel
Hacienda Real del Carmen Ciudad del Carmen
Hacienda Real del Carmen Hotel Ciudad del Carmen

Frequently asked questions

Does Hacienda Real del Carmen offer free cancellation for a full refund?

Yes, Hacienda Real del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Real del Carmen?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hacienda Real del Carmen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hacienda Real del Carmen?

Yes, there's free self parking.

Is airport shuttle service offered by Hacienda Real del Carmen?

Yes, a free airport shuttle is available from 7:00 AM to 3:00 PM on request.

What are the check-in and check-out times at Hacienda Real del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

What is there to do at Hacienda Real del Carmen and nearby?

Hacienda Real del Carmen has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Hacienda Real del Carmen?

Yes, there's an onsite restaurant.

What's the area around Hacienda Real del Carmen like?

Hacienda Real del Carmen is a short 3-minute drive from Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) and 8 minutes' walk from Resurgimiento Stadium.

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Hacienda Real del Carmen Reviews

8.4

Very Good

8.6

Cleanliness

9.4

Location

8.2

Staff & service

8.4

Property conditions & facilities
Verified

10/10 Exceptional

Friendly staff, very convenient,
Kashif, 3-night trip
Verified

10/10 Exceptional

Large clean rooms. Nice courtyard.

Very clean hotel with friendly staff. Early checkin allowed when possible. Pickup from airport went smoothly. A little bit of charm and character above the normal run-of-the-mill place. Large rooms.
Andrew, 1-night trip
Verified

6/10 Good

The hotel it's good but no hot water in the shower at all i don't really recommend this hotel......
audun håvik, 2-night trip
Verified

8/10 Very good

S/c
Verified

10/10 Exceptional

Todo bien
Alberto, 1-night trip
Verified

10/10 Exceptional

Excelente servicio, alimentos ricos en restaurante, habitaciones cómodas y limpias
Miguel Angel, 2-night trip
Verified

8/10 Very good

Faltaron amenidades
Maria del Pilar, 2-night trip
Verified

4/10 Fair

No hay lugar para estacionar vehículo
jesus alberto, 1-night trip
Verified

2/10 Poor

Se equivocaron en la reserva y no ha ia cupo

Al llegar me dijeron que se equivocaron en la reserva y la tenían para otro día. El hotel estaba lleno por lo que no pude quedarme ahí. Los de front desk me dieron recomendaciones de otros hoteles
Jorge, 1-night trip
Verified

6/10 Good

Me gustó la decoración
Brenda Nicole, 1-night trip
Verified

10/10 Exceptional

Excelente
ysied, 1-night trip
Verified

8/10 Very good

Agradable y buena ubicación
Edgar, 1-night trip
Verified

6/10 Good

deje una lista de las deficiencias durante mi estadía
tamaulipas, 2-night trip
Verified

4/10 Fair

las instalaciones estan bonitas, el hotel muy limpio, pero cuentan con escaso personal, no tienen valet parkin, las 2 mañanas que estuvimos nos despertaron 8 am para mover nuestro vehiculo.
Mayra, 3-night trip
Verified

6/10 Good

Sin agua caliente, tina tapada
Roberto, 1-night trip
Verified

8/10 Very good

Bonito lugar y en general buenos alimentos
PEDRO, 5-night trip
Verified

4/10 Fair

No me quedé Por política dicen que no está la reservación y cobran en el chek in Así ni respetan el precio y se pierden los beneficios con hoteles.com Deben ver eso
Mario, 2-night trip
Verified

8/10 Very good

Todo muy bien en cuanto sus servicios, lo único seria calefacción para la alberca.
Verified

10/10 Exceptional

Excelente lugar para estar en familia y descansar.
Jose osvaldo, 1-night trip
Verified

10/10 Exceptional

Todo súper excelente
Verified

8/10 Very good

Me gusto su arquirectura y hambientacion. No me gusto la falta de insonorizado en las habitaciones
Verified

2/10 Poor

Leider haben wir für eine Suite mit Poolblick bezahlt und erhalten haben wir ein DZ zur Strasse. Trotz Reklamation haben wir kein anderes Zimmer erhalten.
Beatrice, 1-night trip
Verified

10/10 Exceptional

Todo bien buen lugar
Marco Antonio, 1-night trip
Verified

10/10 Exceptional

me agrada por la ubicacion
Mariel de los Angeles Aguilar, 1-night trip
Verified

4/10 Fair

Internet is unreliable Tv for early 2000s Restaurante is terrible Staff meh
Antoine, 1-night trip