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Platinum Hotel Tunjungan Surabaya

4.0 star property
Hotel with 2 outdoor pools, near Tunjungan Plaza

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Photo gallery for Platinum Hotel Tunjungan Surabaya

Restaurant - Platinum Hotel Tunjungan Surabaya (Surabaya)
Living area - Platinum Hotel Tunjungan Surabaya (Surabaya)
Premium bedding, in-room safe, desk, laptop workspace - Platinum Hotel Tunjungan Surabaya (Surabaya)
2 outdoor pools - Platinum Hotel Tunjungan Surabaya (Surabaya)
Reception - Platinum Hotel Tunjungan Surabaya (Surabaya)
Platinum Hotel Tunjungan Surabaya, nestled in Genteng, offers an oasis of relaxation with its spa and 2 outdoor pools. Unwind on the terrace or explore nearby Tunjungan Plaza after a rejuvenating massage at the onsite spa.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Childcare
  • Pool
  • Gym
  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 4 hot tubs
  • Breakfast available
  • Free babysitting
  • Fitness center
  • Sauna
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • Business center

Feel at home (6)

  • Babysitting (free)
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is P2,623
P3,174 total
includes taxes & fees
Jan 12 - Jan 13, 2026

Why we love this property

Healing sanctuary
This hotel offers a full-service spa with couples treatment rooms and indulgent massages. A sauna, hot tubs, and fitness room complete the wellness experience.
Organic dining options
Savor organic cuisine (80% minimum) at the hotel restaurant. A buffet breakfast awaits each morning while the bar invites evening relaxation.
Work meets relaxation
Located in the city center, this hotel offers 18 meeting rooms and a business center. After work, guests can enjoy the spa, sauna, and hot tubs.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Business Double Room

Premium bedding, in-room safe, desk, laptop workspace

Business Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Business Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
Free bottled water
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Double Room

Premium bedding, in-room safe, desk, laptop workspace

Family Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room

Premium bedding, in-room safe, desk, laptop workspace

Premier Double Room

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Free bottled water
Electric kettle
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business King Room

Premium bedding, in-room safe, desk, laptop workspace

Business King Room

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Family Suite

Premium bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 3

View all photos for Executive Suite

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2

Business Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for Premier King Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Room

  • Sleeps 2

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About the neighborhood

Map
Tunjungan St No.11 - 21, Genteng, Surabaya, East Java, 60275

What's nearby

  • Tunjungan Plaza - 6 min walk - 0.5 km
  • BG Junction - 7 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 19 min walk - 1.7 km
  • Grand City Surabaya - 20 min walk - 1.7 km
  • Submarine Monument - 2 min drive - 2.0 km

Getting around

  • Surabaya (SUB-Juanda) - 38 min drive
  • Surabaya Pasar Turi Station - 20 min walk
  • Tandes Station - 22 min drive
  • Surabaya Gubeng Station - 28 min walk
  • Surabaya Kota Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪We The Fork - ‬1 min walk
  • ‪The Koffee - ‬1 min walk
  • ‪Toko Kopi Padma - ‬2 min walk
  • ‪Locaāhands - ‬2 min walk
  • ‪Wisata Rasa "Oleh-oleh Khas Surabaya - ‬3 min walk

About this property

Platinum Hotel Tunjungan Surabaya

Platinum Hotel Tunjungan Surabaya offers a great location, putting you within just a 10-minute walk of Tunjungan Plaza. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 292 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free babysitting
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Free babysitting

Working away

  • Business center
  • 18 meeting rooms
  • Conference space (6954 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Bike storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Full-service spa
  • 4 hot tubs
  • Sauna
  • Massage/treatment rooms
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Premium cable channels
  • Streaming services

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient showers only

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for IDR 400000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Property Registration Number 53498345345HL

Also known as

Platinum Tunjungan Surabaya
Platinum Hotel Tunjungan Surabaya Hotel
Platinum Hotel Tunjungan Surabaya Surabaya
Platinum Hotel Tunjungan Surabaya Hotel Surabaya

Frequently asked questions

Is there a pool at Platinum Hotel Tunjungan Surabaya?

Yes, there are 2 outdoor pools.

Are pets allowed at Platinum Hotel Tunjungan Surabaya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Platinum Hotel Tunjungan Surabaya?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Platinum Hotel Tunjungan Surabaya?

Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.

What are the check-in and check-out times at Platinum Hotel Tunjungan Surabaya?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Platinum Hotel Tunjungan Surabaya and nearby?

Platinum Hotel Tunjungan Surabaya has 2 outdoor pools and a spa, as well as a fitness center.

Are there restaurants at or near Platinum Hotel Tunjungan Surabaya?

Yes, there's an onsite restaurant.

What's the area around Platinum Hotel Tunjungan Surabaya like?

Platinum Hotel Tunjungan Surabaya is in Surabaya Center, a short 8-minute walk from Tunjungan Plaza and 18 minutes' walk from Grand City Surabaya.

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