The check-in part was nice and easy. However, we were not informed about the internet being out until three days into our stay, and it wasn't going to be up and running until after our stay, and that was because we inquired about it. The phone that was provided in the hotel room wasn't even hooked up. The bathroom was not up to our standards. We ended up cleaning the bathroom before using it. It was extremely dusty and smelled of cat urine. While we were moving the furniture when we were trying to find our pet, the floor was covered in dust, food, and Band-Aids. There was a thick layer of dust behind the TV. The carpet was stained. Also, the pool was nothing to brag about. The floor of the pool looks like no one's ever cleaned it. There were spiders in and around the pool. The only part of the hotel that looks decent is the lobby.