Hotels in Petaluma

"Clean room "

"The hotel itself seems a little older but it has updated their rooms. The bed was very comfortable. Nice strong shower. And everything was very clean. The main issue I had was the front desk. The line was a bit long, which I get, it was after 3 and check in time, I didn’t mind waiting. Maybe the front desk personal was just having a long day but she did not seem like she wanted to be there. Not saying she had to be overly friendly, but maybe something more than just a few words and going through the motions. Or smile would have been nice. "

"I had a junior suite with a small kitchen and a beautiful view from the balcony! Very relaxing!"

"The room was clean and comfortable. The breakfast was delightful! Strawberries and whipped cream for our waffles, eggs, sausage, and many other options."

"Should change bed sheets daily. Towel had a smell did not smell like freshly cleaned towel. Should label breakfast bacon or sausage type. Glasses were sitting in the hallways for two days outside the door of multiple rooms."

"Afternoon reception is underwhelming Soup served day after day. If it tasted decent it would be O K but it didn’t "

"The room was nice and clean. I love the amenities that come with the stay. We enjoyed a free buffet breakfast and a nice soak in the hot tub. Will come again next time we are in the area."

"Loved this place! The pool, hot tub, fire pit, and staff are awesome!"

"This is a beautiful property however the worst customer service. Their free breakfast is a joke. THEY GIVE YOU A BOUCHER FOR ONE SMALL MUFFIN, SOME OLD FRUITS, AND CROSSANT. It was 3 of us so are we all supposed to share that? If you are offering this perk then do it the right way or just don't include that. They just want people to stay there and go to their restaurant so they can order more food because this free deal is a joke. The staff at the TIDES was the worst. Every single server had attitude. We stayed two nights and had 4 meals at that restaurant. All 4 times the servers were full of attitude and not happy to see anyone there. For my morning coffee, the cup that had my coffee had lipstick stains all over it. When i pointed that out to the server he showed attitude instead of apologizing and fixing it. He angrily took the cup and left. It was so disappointing and disgusting experience. It was our first time going to bodega bay and staying at this hotel ruined that experience for us. DO NOT EAT AT THEIR RESTAURANT AND THINK BEFORE YOU BOOK STAYING THERE. THERE ARE BETTER OPTIONS IN THE AREA. "