barcelona is a great city. we enjoyed there as family. I did not like the idea that there was no reception on site while it was advertised as 24 hr reception which was in a n office two miles away in central area with no parking facility. Information on site can be more clear. Since there was no reception, people arriving are stranded and press any number on the door to get a response which can be very disurbing . We were disturbed by door bells for this on couple of occasions . The key card did not always work. Out of family of five only one of us could manage to open the door successfully with consistency. and other residents confirmed same issue. Parking was advertised being available but what it means that use public parking. We used a multistorey car park which was approx 25 Euro per night but was safe and secure. Positive aspects were central location, excellent apartment with all the facilities for a family living.The staff was available on the phone , once we had a black out , they send electrician with an hr or so. I suppose now a days everyone has a mobile , in case one does not have calling credit , it may be very difficult to get in touch with Reception. Cosmo should consider some mechanism to address this issue.