When visiting Chitose, Queen's Hotel Chitose is a great choice to consider. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
153 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Water dispenser
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Sauna
Accessibility
Elevator
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 1100 for adults and JPY 1100 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Queen's Chitose
Queen's
Queen's Hotel Chitose Hotel
Queen's Hotel Chitose Chitose
Queen's Hotel Chitose Hotel Chitose
Frequently asked questions
Does Queen's Hotel Chitose offer free cancellation for a full refund?
Yes, Queen's Hotel Chitose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Queen's Hotel Chitose?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Queen's Hotel Chitose?
Yes, there's free self parking.
What are the check-in and check-out times at Queen's Hotel Chitose?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Queen's Hotel Chitose and nearby?
Queen's Hotel Chitose has a sauna.
Are there restaurants at or near Queen's Hotel Chitose?
Yes, there's an onsite restaurant, Kitchen Gorilla.
What's the area around Queen's Hotel Chitose like?
Queen's Hotel Chitose is a short 8-minute walk from Chitose Station and 14 minutes' walk from Aoba Park.
Queen's Hotel Chitose Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
October 5, 2024
Tanya
Tanya, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
September 11, 2024
Shaul
Shaul, 1-night trip
Verified Hotels.com guest review
2/10 Poor
August 1, 2024
Yangjun
Yangjun, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 14, 2024
Great hotel great value
Great hotel with a nice Izakaya restaurant downstairs
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 18, 2024
The staff members were extremely professional and polite. The location was close to the airport and the train station. The facility was clean and comfortable.
Rebecca
Rebecca, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
June 6, 2024
Yu chuan
Yu chuan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 25, 2024
Irufa
Irufa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 13, 2024
A real nice place.
Andre
Andre, 1-night trip
Verified Expedia guest review
10/10 Exceptional
April 26, 2024
Awesome
Jordan
Jordan, 1-night romance trip
Verified Expedia guest review
6/10 Good
March 6, 2024
いまいち
徒歩圏内に店が少ない。
いろいろと受付の方の対応がいまいち。
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
February 26, 2024
The property was great, easily accessible via $16US taxi, clean, with plenty of restaurants within walking distance. The rooms are well appointed with everything but are a bit small by western standards. Breakfast in the hotel was solid and offered a little bit of everything. My one complaint is that the temperatures are kept too high. I think this is a Japan wide situation, but damn the hotel and my room were nuclear. Mitigated by opening the 17 locks on the window and turning the fan off.
Jeremie
Jeremie, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
February 17, 2024
Nice facility and good service
Mari
Mari, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
February 6, 2024
Nice and quiet.
Judith
Judith, 1-night family trip
Verified Expedia guest review
8/10 Very Good
February 4, 2024
KATHY
KATHY, 1-night trip
Verified Expedia guest review
10/10 Exceptional
February 3, 2024
Perfect stay!
Glen
Glen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
February 3, 2024
Very clean and comfortable, nicer than I was expecting given the low price. Small room but I knew this before booking and big enough for what you need. Excellent location close to train station which connects to airport. Staff were helpful albeit with limited English speaking, but were very hospitable and were able to help with my questions. Definitely excellent value and would stay again.
Matthew
Matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
January 30, 2024
I love it! I’ll come back if I got chance
John
Verified Expedia guest review
10/10 Exceptional
January 25, 2024
Great stay, staff were helpful and room was very clean. Good onsen and breakfast too, perfect for a stay near the airport
Rina
Rina, 1-night trip
Verified Expedia guest review
8/10 Very Good
January 24, 2024
Close to the airport and train station. Helpful staff.
Laurence
Laurence, 1-night trip
Verified Wotif guest review
10/10 Exceptional
January 20, 2024
Can’t wait to go back!
This was out last stay in Japan before heading home and they have so much to offer aside from the cleanliness and friendly staff. Firstly the rooms are super decent to size, even fitting a mini couch was such a tasty touch. The bathrooms were fully stocked with toiletries for 2 people. They offer a free spa/bathhouse but we didn’t have enough time to visit it. They also offer free bus rides to the airport! Super awesome for people with big luggage or big groups. The restaurant attached to the hotel is great for late night drinking or snacking. The more we got into the night, the more impressed we were. Thoroughly enjoyed our stay and last night in Japan!
Ashlee
Ashlee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
January 14, 2024
Nicholas
Nicholas, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
December 19, 2023
Good location, close to airport. Unfortunate that there was no airport pickup. Took the JR rail and had to walk on a sheet of ice. Onsen was nice, could use some re tiling. Room was small but has everything you could need for a quick overnight stay.
Kelly Jane
Kelly Jane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
November 17, 2023
yuko
yuko, 1-night trip
Verified Hotels.com guest review
2/10 Poor
October 25, 2023
The room and bed was not up to cleanliness standard. There were dust on the wall and the bed has long hair lying around. But I saw the surrounding hotels has worst review.
Kevin
Kevin, 1-night trip
Verified Expedia guest review
8/10 Very Good
October 13, 2023
Close to airport, good price, comfortable bed, polite staff.