Hotel Ms

3.0 star property
Hotel with restaurant, near Great Pyramid of Cholula

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ms

Property entrance
Reception
Exterior
Interior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Free grocery shopping service
  • Front-desk safe
  • Laundry service
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Free grocery shopping service
  • Dry cleaning/laundry service
  • Free toiletries

Room options

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About the neighborhood

Map
Portal Guerrero 17, San Pedro Cholula, PUE, 72760

What's nearby

  • Plaza de la Concordia - 4 min walk
  • Zócalo - 10 min walk
  • Great Pyramid of Cholula - 13 min walk
  • University of the Americas Puebla - 3 min drive
  • Angelopolis Commercial Center - 11 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 26 min drive
  • Puebla–Cholula Tourist Train Terminal - 25 min drive

Restaurants

  • ‪Plaza de la Concordia - ‬2 min walk
  • ‪Mesón Garibaldi - ‬2 min walk
  • ‪Churrería las Duyas - ‬1 min walk
  • ‪La Última Estación Restaurantes - ‬5 min walk
  • ‪Chulula Antigua - ‬3 min walk

About this property

Hotel Ms

When you stay at Hotel Ms , you'll be within a 15-minute drive of Great Pyramid of Cholula and Angelopolis Commercial Center. Also, this hotel is within a short drive of Puebla Cathedral.

Languages

English, Spanish

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Portable fan
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property accepts credit cards, debit cards and cash.

Also known as

MS Cholula
Hotel MS San Pedro Cholula
MS San Pedro Cholula
Hotel MS Hotel
Hotel MS San Pedro Cholula
Hotel MS Hotel San Pedro Cholula

Frequently asked questions

Are pets allowed at Hotel Ms ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ms ?
Sorry, there's no onsite parking at Hotel Ms .
What are the check-in and check-out times at Hotel Ms ?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in is available.
Are there restaurants at or near Hotel Ms ?
Yes, there's an onsite restaurant.
What's the area around Hotel Ms like?
Hotel Ms is a short 13-minute walk from Great Pyramid of Cholula and 10 minutes' walk from Zócalo.

Hotel Ms Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

It is in the very good location I did not like that the restaurant opens until 8 am
Laura, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

The only thing we didnt like was that we were told we would have breakfast but when we got downstairs they said no breakfast and we couldn't check in a little eariler but beside that everything else was good
Tyrone, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, just don’t eat there!
If you book online through hotels.com or any other site, just go eat somewhere else. Don’t waste your time eating here because you will not get a special rate on their basic breakfast buffet style unless you booked with them direct. I booked two rooms for 4 days and 3 nights btw.
Nai, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Pequeño, bien ubicado, limpio
Excelente hotel, es pequeño, pero cómodo, la gente que me atendió es súper amable, está localizado en los portales del centro de cholula, hay de todo cerca, y el hotel es cómodo, es muy pequeño pero funciona bien. Muy limpio.
Gerardo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel with good location
This hotel is located right at the heart of Zócalo (downtown) close to restaurants and shops. Very convenient to walking distance. The only issue is that there is no AC, no elevator, and the rooms are very small. But the hotel is very clean and the beds are confy. The best thing about this hotel is location.
jin, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Cholula, the magical city
superb stay, fantastic price, service food, everything was superb.
Francisco, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

nice area
Adolfo, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Stay
Great stay. Room was nice and in great location.
Jose, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

No ventilation
No air conditioner, and one small window. NO AIR CIRCULATION and NO FAN. It was probably 85 degrees at night time
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

MS
This was my second stay at this hotel . Everything was great as the first time. An will definitely stay again.
juani, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel MS
As a first time visitor to Cholula, this hotel was clean and located in a great location. Keep in mind A/C is not the norm in this area of MX. The room is smaller than a typical hotel room within the U.S. the staff was diligent and the hotel and rooms were very clean.
Verified Hotels.com guest review

10/10 Exceptional

Definitely worth the extra $5
Best one around!!
Verified Hotels.com guest review

4/10 Fair

Loud hotel with a terrible staff
This experience started out fine. It's a clean hotel with a good location in Cholula. However, there were two major issues I have with this hotel. The first it is the noise at night. Like many places in MX, the halls have an echo. Usually it's a guest or two that makes a little noise coming home, but I could hear the nighttime staff talking and laughing all night. The second issue occurred during checkout. I asked the front desk to call a taxi for us. When it arrived the driver asked for almost 40% more than the regular rate. I just thought he wanted to bargain which is fine, but he wouldnt come off his price. I asked the front desk lady, who personally knew the driver, if he was giving me a fair price and she said "yes it's a good price" even though every online travel tip site said it wasn't. I refused to agree to his amount and immediately found a cab outside for the correct amount. Now I don't mind bargaining with drivers and paying a gringo tax, but for the hotel staff to misquote fair prices to guests that are checking out, it's just sleazy and dishonest.
Verified Hotels.com guest review

6/10 Good

Nice location but evening staff very rue
We loved the location of the place as it is right down the plaza. We had an overall nice stay but at the end of the stay, the evening woman lobby staff was trying to overcharge us and was very rude about it. At the end she ended up refunded the money but her attitude was horrible. Disappointing.
Verified Orbitz guest review

8/10 Very Good

nice hotel, awesome prices next to the zócalo
Small rooms but very nice, especially considering price. Modern rooms with safe. Either our TV or cable remote didn't work but no biggie. Front desk didn't know hours of local attractions and didn't offer to help find out. There's a restaurant attached. No free breakfast but there's literally dozens of places within a block or two. No elevator but it's only two floors. Tour buses are available from the zócalo. Good Wi-Fi in rooms. No AC.
Verified Hotels.com guest review

10/10 Exceptional

Nice experience
Verified Hotels.com guest review

10/10 Exceptional

Excelent place to stay.
The place is around a plaza so if you visit in major festivities expect to hear some noise. We were there prior to major Day of the Dead festivities and the noise was close to none. Know that you will not have a hard time finding a place to eat while staying in this location or places to visit. The night receptionist was very helpful in telling us what was happening around town and took the time to print out some locations for us to buy some Talavera and places to visit in Puebla. I cannot say that the morning receptionist had the same attitude but you cannot win it all. The place is very clean, prior to arriving I contacted the hotel about arriving a bit late and were very responsive in all my questions prior to arriving.
Verified Expedia guest review

8/10 Very Good

Simple, convenient, clean hotel
The hotel was very clean and well-maintained. The room was comfortable, and reminded me of being in a small, modern European hotel room. The bathroom was very modern and included soap and shampoo. Because the hallway floors are stone rather than carpet, you can hear people’s shoes and suitcases make noise if they are coming through at odd hours. The check-in process was quick, though it took me a little while to realize that the wifi information was printed in a binder inside a drawer in the room (I’m used to getting it on a little slip of paper or it being printed on a placard at the front desk). The hotel is directly in the plaza, which means you’ll hear everything happening outside if your room is near the front of the hotel. I stayed over Thursday and Friday nights, and there was music happening late into the night. I am a light sleeper, so had to turn on my white noise app and use ear plugs to get to sleep. It’s reasonably priced and centrally located (within walking distance to the piramide/pyramid, several churches, tons of restaurants, and the main souvenir shopping district).
Verified Hotels.com guest review

10/10 Exceptional

Estancia placentera
Viajamos de fin de semana y nuestra estancia fue muy placentera, habitación pequeña pero cómoda y con todo lo indispensable, servicio, atención y limpieza muy bueno, hotel cerca de todo sin necesidad de coche, sin duda nos volveríamos a hospedar en este hotel en nuestra siguiente visita
Claudia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Eduardo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

La ubicación es muy buena. Justo enfrente de la plaza central
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Satisfecha
El Hotel está muy céntrico y la atención es impecable
María del Carmen Gloria, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Este hotel MS no respeto mi reservacion hecha por expedia y simplemente dijo que Expedia era la culpable de no tener reesevacion y tampoco ofrecio ningun tipo de solucion.
1-night family trip
Verified Expedia guest review