Hotel VulcĂŁo

4.0 star property
Cidade Velha hotel with 2 outdoor pools and 2 bars/lounges

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Photo gallery for Hotel VulcĂŁo

Beach/ocean view
Reception
In-room safe, desk, rollaway beds, free WiFi
Exterior
2 outdoor pools
By the ocean, Hotel VulcĂŁo offers a luxurious retreat. Relax by one of two outdoor pools or unwind at the poolside bar. With in-room WiFi, luggage storage, and multilingual staff, your stay is sure to be a seamless experience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
Plasma TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
Refrigerator
Plasma TV
Hair dryer
Private bathroom
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Plasma TV
Hair dryer
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

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About the neighborhood

Map
Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago

What's nearby

  • Igreja Nossa Senhora do Rosario - 18 min walk - 1.5 km
  • Royal Fortress of SĂŁo Filipe - 4 min drive - 2.2 km
  • SĂŁo Francisco monastery and church - 4 min drive - 2.2 km
  • Quebra Canela Beach - 25 min drive - 16.2 km
  • Prainha Beach - 25 min drive - 16.3 km

Getting around

  • Santiago Island (RAI-Praia Intl.) - 51 min drive
  • Airport shuttle (surcharge)

Restaurants

  • â€Șsecreto ibĂ©rico - ‬21 min drive
  • â€ȘCasa dos Sabores - ‬20 min drive
  • â€ȘNatura Coffee Shop - ‬20 min drive
  • â€ȘRestaurante Pelourinho - ‬18 min walk
  • â€ȘBom Gosto - ‬20 min drive

About this property

Hotel VulcĂŁo

Situated by the ocean, Hotel VulcĂŁo is a great choice for a stay in Cidade Velha. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. A poolside bar, a fitness center, and a children's pool are other highlights.

Languages

English, French, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 58 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 4 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (during limited hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 8 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 2 outdoor pools

Accessibility

  • Well-lit path to entrance

ROOM

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

STAR_OUTLINE

Special features

Dining

Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 21.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel VulcĂŁo Cidade Velha
VulcĂŁo Cidade Velha
Hotel VulcĂŁo Hotel
Hotel VulcĂŁo Cidade Velha
Hotel VulcĂŁo Hotel Cidade Velha

HELP_OUTLINE

Frequently asked questions

Does Hotel VulcĂŁo offer free cancellation for a full refund?

Yes, Hotel Vulcão does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel VulcĂŁo?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel VulcĂŁo?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel VulcĂŁo?

Sorry, there's no onsite parking at Hotel VulcĂŁo.

Is airport shuttle service offered by Hotel VulcĂŁo?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel VulcĂŁo?

Check-in start time: 1 PM; Check-in end time: 4 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel VulcĂŁo and nearby?

Hotel VulcĂŁo has 2 outdoor pools and 2 bars, as well as a fitness center and a garden.

Are there restaurants at or near Hotel VulcĂŁo?

Yes, there's an onsite restaurant that offers beachfront dining, international cuisine, and pool views.

Does Hotel VulcĂŁo have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel VulcĂŁo like?

Hotel VulcĂŁo is in the heart of Cidade Velha, a short 18-minute walk from Igreja Nossa Senhora do Rosario.

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Hotel VulcĂŁo Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay ocean view room nice n clean
Carlos, 1-night trip

10/10 Exceptional

Room was clean and Nice. Breakfast was great. Personal was very kind. Swimming pool was great. Dinner was great. I Will come again. I will recommand this beautiful hotel
Maria Andradina, 1-night trip

10/10 Exceptional

I would recommend it.
Simone, 7-night trip

10/10 Exceptional

Amazing. Love the staff which is more important than everything else.
Eloy, 1-night trip

10/10 Exceptional

Tres accueillants
Eduardo canete, 7-night trip

10/10 Exceptional

Une nuit vulcao

Accueil excellent’ Grande piscine et baie protĂ©gĂ©e en mer Calme quasiment personne Restaurant trĂšs bien sauf Ps de terrasse
franck, 1-night trip

8/10 Very good

les horaires affichées pour le service des repas ne sont pas toujours respectés. c est un établissement toujours en travaux, le personnel est à l écoute et serviable. point négatif, un peu éloigné du centre de cidade velha. .
Sibileau, 10-night trip

2/10 Poor

L ambiance. Nous etions seuls dans cet immense hotel. Wifi non fonctionnel. A deconseiller
Philippe, 1-night trip

2/10 Poor

Lisandra, 3-night trip

2/10 Poor

LĂĄ frustration

C’est une colonie de vacances pour la capitale. Piscine publique payante, avec repas de baptĂȘmes noces les week-ends . Vous-vous trouvez loin de tout sans autre choix, dans une chambre qui ressemblerait plutĂŽt Ă  des dortoirs. Bon courage
2-night trip

4/10 Fair

Carla, 1-night trip

8/10 Very good

Es stimmt, dass die Unterkunft schon ein wenig in die Jahre gekommen ist. Aber alles ist sauber und das Personal ist freundlich und hilfsbereit. Das FrĂŒhstĂŒck bietet eine große Auswahl, aber es wird tatsĂ€chlich nichts nachgelegt. Man sollte also pĂŒnktlich erscheinen. Der Pool hat uns besonders gut gefallen. Er wird tĂ€glich mit frischem Meerwasser befĂŒllt. Uns hat der Aufenthalt dort gut gefallen, auch wenn das eine oder andere verbesserungswĂŒrdig ist.
Thomas, 1-night trip

4/10 Fair

Le lit d'appoint était vraiment de mauvaise qualité, il s'affaissait complÚtement !!
Ivan, 2-night trip

10/10 Exceptional

L equipe de l'hĂŽtel ultra pro et incroyablement gentille er aux petits soins avec nous, l.ambiance de feu lorsqe nous sommes arrives le dimanche, les piscines, la piscine naturelle, le buffet, les cocktails, un top souvenir pour nous !
francois, 3-night trip

6/10 Good

Séjour convenable. Grande hÎtel avec beaucoup du personnels, mais ils ne font pas grand chose car. Pas de client bizarre. Grande chambre avec un lit trÚs dur, et le moteur de la climatisation bruyant. Petite salle de bain, pas de gel douche, mais beaucoup de petits cafards a cause de la planche en bois dans la douche.
Gilberto, 4-night trip

6/10 Good

Das Hotel ist ein großer Komplex außerhalb des Ortes. Die Zimmer sind groß und sauber und mit dem nötigsten ausgestattet.
Holger, 4-night trip

10/10 Exceptional

Vue sur la mer

Super hĂŽtel au bord de la mer. Chambre spacieuse confortable.
Gilberto, 1-night trip

10/10 Exceptional

Das Personal war sehr freundlich, sehr ruhige Lage, toller Meerwasserpool
Sven, 2-night trip

6/10 Good

OĂș sont les quatre Ă©toiles ?

Tout d’abord, lorsque je suis entrĂ©e dans la chambre, le personnel n’est mĂȘme pas capable de me dire bonjour ou mĂȘme bon sĂ©jour. Ensuite, je suis arrivĂ© pour dĂ©jeuner vers 14h50 sachant que le buffet ferme Ă  15h30 lorsque je suis allĂ© me servir il n’y avait que du riz j’ai dĂ» beaucoup attendre. Alors que, le lendemain je suis reparti au buffet qui ouvrait Ă  12h30 celui ci ne fut ouvert qu’à 14h. Cependant j’ai eu la bonne surprise d’ĂȘtre servi par une personne trĂšs agrĂ©able et attentionnĂ©e qui m’a accompagnĂ© tout au long du sĂ©jour. NĂ©anmoins, j’ai comme mĂȘme bien mangĂ©, bien profitĂ© de la piscine. De plus la climatisation ne marchait pas et il y avait des insectes de partout. Je n’ai pas aimĂ© la rĂ©ception le personnel peu professionnel. Pour conclure je ne dirais Pas que ce n’est un bon hĂŽtel , puisque que pour passer la journĂ©e c’est trĂšs bien je dirais juste qu’il ne correspond pas Ă  un quatre Ă©toiles. De
Almar, 1-night trip

2/10 Poor

Unprofessional staff , unorganized, poor Wi-Fi There was no access to the pool due to a wedding event, not a lot food options. Had to cut the amount of days stayed due to me and my family being unsatisfied.
3-night trip

8/10 Very good

Carlos, 2-night trip

6/10 Good

1-night trip

4/10 Fair

Het personeel heeft nog veel te leren wat betreft service gericht denken. Het ontbijt was vaak onvoldoende voorbereid (tafels niet goed gedekt, eten op enz.). Bij navraag werd over het algemeen geïrriteerd gereageerd in plaats van service-gericht en lerend voor de toekomst. Ik vind het niet gepast dat gemorste koffie over de rand van een kopje met een schuurspons uit de wasbak wordt afgeveegd en aan je wordt geserveerd. Best mogelijk dat het servicepeil in Kaapverdië niet mag worden gemeten aan de Europese norm maar ik kon geen enkel leerproces ontdekken. Onze airco was stuk, het duurde 5 dagen voordat deze was gerepareerd. Ook zaten we in eerste instantie in een appartement zonder warm water, zonder stoelen set op het balkon enz. Nee, ik zou dit complex niet aanbevelen.
14-night trip

10/10 Exceptional

Alexandre, 2-night trip

8/10 Very good

Sylvie, 7-night trip