Nestled by the ocean, Emerald Hotel offers a serene escape with an on-site playground and Asian cuisine at Emerald Restaurant. Unwind in the bar or take advantage of bike rentals to explore nearby attractions. The helpful staff has left a lasting impression on previous guests.
Reviews
7.07.0 out of 10
Good
Popular amenities
Airport transfer
Bar
Laundry facilities
Free parking
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Room service
Meeting rooms
Airport shuttle
Air conditioning
Front-desk safe
Laundry service
Self-serve laundry
Multilingual staff
Concierge services
Gift shops/newsstands
Feel at home (6)
Playground on site
Private bathroom
Separate sitting area
Premium TV channels
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Executive Mini Suite Sea View
Executive Mini Suite Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
30 sq m
Sea view
Sleeps 3
1 King Bed
View all photos for Deluxe King Room, Sea View
Deluxe King Room, Sea View
Highlights
Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
22 sq m
Beach view
Sleeps 3
1 King Bed
View all photos for Deluxe King Room, Upstairs, Garden View
Deluxe King Room, Upstairs, Garden View
Highlights
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
22 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe King Room, Downstairs, Garden View
Basilica of St Anthony of Padua - 13 min walk - 1.1 km
Royal Palace of Tonga - 14 min walk - 1.2 km
Interisland Ferry Terminal - 3 min drive - 2.7 km
Flea Market - 5 min drive - 4.3 km
Getting around
Nuku'alofa (TBU-Fua'amotu Intl.) - 43 min drive
Eua (EUA) - 22.7 miles/36.6 km
Airport shuttle (surcharge)
Restaurants
Friends Cafe - 10 min walk
Cafe Escape - 11 min walk
Reload Bar - 10 min walk
Billfish Bar and Restaurant - 20 min walk
Vietnamese Cafe - 11 min walk
About this property
Emerald Hotel
Situated by the ocean, Emerald Hotel is a great choice for a stay in Nuku'alofa. Guests looking for a bite to eat can check out Emerald Restaurant., which serves Asian cuisine. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English
At a glance
DONE
Hotel size
20 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Playground
What to do
Whale-watching nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Built in 2011
Safe-deposit box at front desk
Television in common areas
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
42-inch LCD TV
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Stay connected
Desk
WiFi
More
Daily housekeeping
Local maps
Special features
Dining
Emerald Restaurant. - This restaurant specializes in Asian cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 25.00 per person
Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
Late check-in between 10:00 PM and 6:30 AM can be arranged for an extra charge of USD 25
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for USD 25.0 per stay
Rollaway beds are available for USD 35.0 per day
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.
Also known as
Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa
Frequently asked questions
Are pets allowed at Emerald Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Emerald Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Emerald Hotel?
Yes, an airport shuttle is available. The charge is USD 25.00 per person.
What are the check-in and check-out times at Emerald Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Emerald Hotel?
Yes, Emerald Restaurant. offers Asian cuisine.
What's the area around Emerald Hotel like?
Emerald Hotel is located on the waterfront, a short 6-minute walk from Talamahu Market and 13 minutes' walk from Basilica of St Anthony of Padua.
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Emerald Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
8.4/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Weather
Restaurant
Reviews
10/10 Exceptional
Aug 1, 2024
Great stay!
Great stay!
Verified traveler
1-night trip
10/10 Exceptional
Dec 5, 2024
Friendly staff and excellent service
Ilaiasi Lelei
Ilaiasi Lelei, 3-night trip
8/10 Very good
Nov 4, 2024
Great taxi service from and to the airport! Hotelroom was clean and beds were comfy! Breakfast was basic but still enough for the start of the day.
Nancy
Nancy, 1-night trip
10/10 Exceptional
Apr 15, 2024
The staff was super friendly bith at the front desk and the restaurant!
Siaosi
Siaosi, 7-night trip
10/10 Exceptional
Nov 3, 2024
Great staff
It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Verified traveler
1-night trip
10/10 Exceptional
Aug 17, 2024
The owner is really nice and helped us a lot. The chinese restaurant aside is really good as well.
Mauricio
Mauricio, 3-night trip
8/10 Very good
Jun 21, 2024
Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
Hopati
Hopati, 3-night trip
6/10 Good
Oct 5, 2024
This place is in a great location and has so much old world charm that it could be a great hotel. But it's run down, lots of broken things, and not clean enough for most Americans.
Dawn
Dawn, 1-night trip
2/10 Poor
Feb 1, 2025
Over priced , the property is.
Falling apart with dust mites eating the furniture , door frame are falling off. Breakfast is 7.00 to 9.00 , you should go down as the is on milk in the room the have coffee or tea not even a spoon.
Philip
Philip, 4-night trip
8/10 Very good
Jan 12, 2025
Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Ann
Ann, 4-night trip
8/10 Very good
Nov 23, 2024
Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Ashley
Ashley, 3-night trip
6/10 Good
Oct 26, 2024
They need to improve their breakfast as it gets too monotonous and boring after a couple of days
Aneth
Aneth, 7-night trip
10/10 Exceptional
Apr 28, 2024
Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
Akosita
Akosita, 3-night trip
8/10 Very good
Dec 5, 2022
Great location
Kalo
8/10 Very good
Sep 11, 2023
I liked the sea view Room, good location. Restaurant is open on Sundays . Overall enjoyed my stay .
Rajesh
Rajesh, 8-night trip
8/10 Very good
Sep 2, 2024
Some of the reviews were pretty terrible so was not expecting much from this hotel. However, we had a great room, clean linen, hot water and a working tv, Aircon and kettle! Plus the breakfast was pretty good too! I was more than happy!
Deirdre
Deirdre, 1-night trip
6/10 Good
Jun 13, 2024
Located next to the seaside but in need of refurbishment
Vikas
Vikas, 13-night trip
10/10 Exceptional
Aug 21, 2023
My daughter & I really enjoyed our stay at the Emerald. The staff were very friendly, the Asian meal from their restaurant was v nice & it was worth while paying extra for the ocean view room
Sue
Sue, 3-night trip
4/10 Fair
Dec 21, 2024
The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant.
No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
Craig
Craig, 1-night trip
8/10 Very good
Feb 19, 2024
Staff were lovely, and attentive, and tried their best to accomodate. Reception wasn’t really helpful at times, but the cleaning staff and dining staff were. Breakfast was delicious!
Karen
Karen, 2-night trip
6/10 Good
Oct 7, 2024
Rundown hotel.
We stayed two times for one night so in total two nights. Very rundown hotel. Few stains on the sheets and towels. On our first night no hot water. Ac remote was only in Chinese.
Second night the room was pretty clean and the shower had warm water. But the toilet was not working.
Jere
Jere, 1-night trip
10/10 Exceptional
Feb 14, 2023
I like their service also place is clean and everything perfect to me thank you Emrald boss and staff for doing good job l love it .
Mele
Mele, 3-night trip
10/10 Exceptional
Jan 1, 2024
Very welcome
Kalilea
Kalilea, 3-night trip
2/10 Poor
Jul 14, 2024
Good staff. But the state of the hotel smells old and the codition looks not nice to sleep in. We booked for three nights only stay for two nights and booking somewhere else. Due to being creepy and old. Will not book there again due to the state of the hotel
Alex
Alex, 1-night trip
8/10 Very good
Aug 12, 2024
We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.