We stayed only a few days, but found the reception staff to be very helpful when trying to resolve issues with tours and transport. The cabins were exactly as they seemed to be from the photos, and there were no surprise charges or any problems. Although we brought our own food, we discovered that basic supplies were available for sale in the reception, at very reasonable prices, which was a bonus.The playground, pool, and quincho were perfect for travellers with children, as were the friendly cat and ducks wandering around.