8/10 Very Good
Nov 8, 2024
Good location, just ok service
The location is great very near the Duomo and great museums. It does not have a front desk so if you don’t have their phone number handy or data it can be a challenge to get in. I only found out there as they did not contact me via hotels.com to let me know. We did not get our rooms cleaned for 2 days in a row out of 5 and we were not told. I think there was a holiday. The room was nice but it needs a bit of maintenance as bathroom shower was leaking and wasting water. It’s ok but it could be better. Then the breakfast is in a bar 50 meters away, it’s basic, just a pastry and a hot drink and the service is not very friendly as if they do not like getting people with breakfast vouchers. So we needed up going elsewhere and paying for our own breakfast.
N A
N A, 5-night family trip
Verified Hotels.com guest review