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Serenity Alma Heights

5.0 star property
Makadi Bay beach resort with 4 restaurants and free water park

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Photo gallery for Serenity Alma Heights

3 outdoor pools, pool umbrellas, sun loungers
Game drive
Game room
Sauna, steam room, Turkish bath, body treatments, body scrubs, facials
Exterior
Experience the ultimate tropical getaway at Serenity Alma Heights, where you can indulge in a free breakfast buffet and enjoy stunning water park access. With a poolside bar, sun loungers, and a nearby private beach with free shuttle service to get you there quickly.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Free breakfast
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free beach shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Beach umbrellas

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is P5,386
P6,946 total
includes taxes & fees
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room, Pool View

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, Pool View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (Interconnected)

Premium bedding, minibar, in-room safe, blackout drapes

Family Room, Pool View (Interconnected)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room - Side Pool View

Premium bedding, minibar, in-room safe, blackout drapes

Premium Room - Side Pool View

Highlights

Balcony or patio
Air conditioning
LED TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valentine's Special Offer

Premium bedding, minibar, in-room safe, blackout drapes

Valentine's Special Offer

Highlights

Balcony or patio
Air conditioning
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

BBQ/picnic area

Prima Life Makadi Hotel - All inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.2 out of 10, Wonderful, (518)
The price is P5,157
P6,651 total
includes taxes & fees
Mar 24 - Mar 25
Prima Life Makadi Hotel - All inclusive
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About the neighborhood

Map
36 KM, Hurghada Safaga road, Makadi Bay

What's nearby

  • Big Dayz Water Sport Center - 7 min drive - 7.0 km
  • Makadi Water World - 10 min drive - 7.2 km
  • Senzo Mall - 17 min drive - 21.7 km
  • Desert Rose Aqua Park - 20 min drive - 25.0 km
  • Hurghada Grand Aquarium - 23 min drive - 28.4 km

Getting around

  • Hurghada Intl. Airport (HRG) - 33 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪بريستول - ‬3 min walk
  • ‪سالوت بار - ‬3 min walk
  • ‪سيرينتى ديسكوتيك - ‬9 min walk
  • ‪لا روتوندو بار - ‬20 min walk
  • ‪بيتش بار - منتجع كلوب ازور - ‬5 min drive

About this property

Serenity Alma Heights

Serenity Alma Heights offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute walk of Red Sea. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Le Monde, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Serenity Alma Heights are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, German, Russian
VISIBILITY

At a glance

Hotel size

    • 515 units
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free beach shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool

What to do

  • Free beach shuttle
  • Tennis
  • Pool table
  • Private beach nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference center (5918 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Fayroz Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Le Monde - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dente - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Andalucia - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Sayonara - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Food Court - This café serves lunch only. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for USD 12.0 per night

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Fun City Makadi Hotel
Fun City Makadi
Serenity Fun City Resort Makadi Bay
Serenity Fun City Makadi Bay
Serenity Fun City
Serenity Fun City Hotel Makadi Bay
Serenity Fun City Hotel
Serenity Fun City All Inclusive All-inclusive property
Serenity Fun City All Inclusive Makadi Bay
Serenity Fun City All Inclusive
All-inclusive property Serenity Fun City - All Inclusive
Serenity Fun City - All Inclusive Makadi Bay
Fun City Makadi
Serenity Fun City
Serenity Fun City Resort
Serenity Fun City Inclusive

Frequently asked questions

Does Serenity Alma Heights offer free cancellation for a full refund?

Yes, Serenity Alma Heights does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serenity Alma Heights?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Serenity Alma Heights?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Serenity Alma Heights?

Yes, there's free self parking.

Is airport shuttle service offered by Serenity Alma Heights?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.

What are the check-in and check-out times at Serenity Alma Heights?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Serenity Alma Heights and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Serenity Alma Heights also has 3 bars, a waterslide, and a sauna, as well as a Turkish bath, an arcade, and a garden.

Are there restaurants at or near Serenity Alma Heights?

Yes, there are 4 onsite restaurants, featuring international cuisine.

Does Serenity Alma Heights have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Serenity Alma Heights like?

Serenity Alma Heights is located a short 15-minute walk from Red Sea.

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Serenity Alma Heights Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good food, drinks and amenities.
James, 3-night trip

10/10 Exceptional

Aqua park was spectacular!!! and the staff was great.
Bechoy, 1-night trip

10/10 Exceptional

Very good.
Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.
Qiong, 2-night trip

10/10 Exceptional

Would go there again.
Thomas, 9-night trip

10/10 Exceptional

Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good
Sue, 3-night trip

10/10 Exceptional

Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving
hossam, 5-night trip

10/10 Exceptional

Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive
hayley anne, 6-night trip

10/10 Exceptional

It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families
Abdelrahman, 4-night trip

10/10 Exceptional

Wonderful
Amazing staff nice place
Ahmed, 1-night trip

8/10 Very good

Nice place for kids
Nice place for kids but the food quality was not very good overall it is a very good stay but not excellent
Mohamed, 3-night trip

10/10 Exceptional

Everything was perfect Friendly staff comes on top Aqua park is fantastic and safe High quality and delicious buffets Only rooms are some how old furnished
Ahmed, 3-night trip

10/10 Exceptional

Amazing resort
Amazing resort. Water park for kids and one for all ages. Theme park with many rides. River rafting. Many pools and evening shows. Huge selection of food. Rooms are spacious. Best option for families.
Ahmad, 1-night trip

10/10 Exceptional

Excellent
Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud
SUAAD, 3-night trip

8/10 Very good

Aqua park, Food, staff were great .. the hotel was not luxurious as expected from 5 stars hotel and the room was poor.
Mahmoud, 3-night trip

8/10 Very good

So much to do, great for a family week in the sun!
Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK!
7-night trip

6/10 Good

Bad beach - old furniture- bad room service Pool floor is disaster for foot Animation team is very great and so much variety for food very great that it
Omayma, 3-night trip

2/10 Poor

Poor food quality, dirty swimming pool
boula, 1-night trip

2/10 Poor

Food quality was very poor. Dirty swimming pool due to vomiting kids .
boula, 3-night trip

6/10 Good

I like that the kids could swim and that this time their was some entertainment. What i didn't like breakfast is the same. Dinner is ok. I cameback after 6 weeks and almost all the staff was replaced. Its not all inc you need to pay for the children to play in the play hall and the amusement outside. And you will get harassed at the pool by buyers while you try to relax.
Graciella, 6-night trip

10/10 Exceptional

Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city.
Abbygail, 9-night trip

8/10 Very good

Städning och övriga personal var bäst. Maten var okej. Men det var jobbigt för oss att vi gick bara en nyckel till rummet. Min dotter med familj var 4 pers fick bara en nyckel.
Janitte, 7-night trip

8/10 Very good

Die Außenanlage mit Pool und Rutschen ist in einem guten Zustand und hat den Kindern gut gefallen. Das Hotelzimmer ist in die Jahre gekommen und die Ausbesserungsarbeiten, die vor allem an Wand und Boden erfolgt sind hätte jeder ungelernte genau so hinbekommen. Sieht einfach schlampig aus. Die Musik am Poolbereich ist immer voll aufgedreht und wir haben uns deshalb immer einen Platz gesucht, der möglichst weit von der Box entfernt ist. Das Essen kann für ägyptische Verhältnisse als über dem Durchschnitt bezeichnet werden, hat aber noch Luft nach oben. Am Strand ist der Wasserstand so tief, dass Schwimmen nur vom Schnorchelsteg möglich ist. Dort kann aber auch gut geschnorchelt werden. Das Personal im Restaurant ist in Summe zwar bemüht kann aber auch nur als ägyptischer Durchschnitt bezeichnet werden. Die Vorgesetzten sind lieber selbst in Gespräche mit ihren Kollegen vertieft, als hier Standards zu setzen und für einen vorbildlichen Ablauf zu sorgen. Die Pizza im Restaurant am Pool ist als besonders schlecht hervorzuheben und es ist mir unerklärlich wie man als Hotel so etwas dulden kann. Hier sollten die zuständigen Manager mal selbst testen, was serviert wird.
Kay Mike Mark, 9-night trip

10/10 Exceptional

Chafik, 9-night trip

10/10 Exceptional

senih, 5-night trip

10/10 Exceptional

Monique, 4-night trip