Novotel Sofia is just 3.5 mi (5.7 km) from the airport and offers a shuttle at scheduled times. Guests can indulge in massages, and Novo2 serves international cuisine. This eco-certified hotel also features a bar/lounge, a fitness center, and a sauna. Fellow travelers love the helpful staff.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 16
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Transfers
Airport shuttle from 6:30 AM to midnight*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Playground
Children's menu
Children's games
Toys
Art supplies
Children's books
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (2454 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Built in 2012
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Shopping mall on site
Arcade/game room
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Novo2 - This restaurant specializes in international cuisine. A children's menu is available.
Novo2 Bar - This lobby lounge specializes in international cuisine and serves light fare only.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.51 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Airport shuttle service is offered for an extra charge of EUR 6 per person (one-way)
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Hotel Sofia
Novotel Sofia
Sofia Novotel
Novotel Sofia Hotel
Novotel Sofia Hotel
Novotel Sofia Sofia
Novotel Sofia Hotel Sofia
Frequently asked questions
Does Novotel Sofia offer free cancellation for a full refund?
Yes, Novotel Sofia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Sofia?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Sofia?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Novotel Sofia?
Yes, an airport shuttle is available from 6:30 AM to midnight at scheduled times. The charge is EUR 6 per person one-way.
What are the check-in and check-out times at Novotel Sofia?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Novotel Sofia and nearby?
Novotel Sofia has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Novotel Sofia?
Yes, Novo2 offers international cuisine.
What's the area around Novotel Sofia like?
Novotel Sofia is a short 11-minute walk from The Mall and 12 minutes' walk from Megapark.
Novotel Sofia Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
November 21, 2024
Great location next to the mall.
Water dispenser next to elevator
The windows do not open for fresh air, so room is verh dry
amit
amit, 1-night trip
Verified Hotels.com guest review
2/10 Poor
November 10, 2024
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 29, 2024
Lee
Lee, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
October 24, 2024
Ricardo J
Ricardo J, 1-night trip
Verified Hotels.com guest review
6/10 Good
September 24, 2024
Convenient for airport but overall expensive .
I would have expected more toiletries.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
September 17, 2024
Great location near airport , taxi ride to center of city. Very clean and FREE water!
Alma
Alma, 1-night trip
Verified Expedia guest review
10/10 Exceptional
September 1, 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 19, 2024
Good Place To Go
Staff extremely helpful from start to finish.
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
August 13, 2024
Bilyana
Bilyana, 2-night trip
Verified Expedia guest review
8/10 Very Good
July 25, 2024
Nice staff, but a bit far from the city Center!
Tran Thuy
Tran Thuy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
July 23, 2024
Friendly and helpful staff.
Near to shopping and public transport - bus stops.
Graham
Graham, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
July 19, 2024
Parked out big van out front, and they reserved us a spot after asking. Nice friendly staff.
Located next to a huge Mall, and not far from bus stops to town.
Rooms are.adequate, not huge.
Breakfast ok, just a bit samey if staying for a few days.
Graham
Graham, 4-night trip with friends
Verified Expedia guest review
8/10 Very Good
July 8, 2024
Liked This Hotel!
Great hotel! Clean and quiet with great sunrise and sunset views! Restaurant has good food! Quick room service too!
Lillowtie Nanda
Lillowtie Nanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
July 7, 2024
Very clean, excellentvstaff
Charles
Charles, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
July 6, 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
July 3, 2024
Thomas
Thomas, 1-night trip
Verified Expedia guest review
6/10 Good
June 30, 2024
Neil
Neil, 1-night trip
Verified Hotels.com guest review
2/10 Poor
June 28, 2024
NICOLETA
NICOLETA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 17, 2024
Good location. Friendly and helpful staff. Modern rooms.
Alex
Alex, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
June 13, 2024
Sofia
Nuce
Meftuni
Meftuni, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
June 13, 2024
Nice hotel
Nice hotel but it is far from the central. Front desk was nice and friendly, not everyone. They upgraded our room with a fridge which stock up every day free of charge. .Linens we smelled like sweat so the room also had that smell. There is mall next to the hotel so eating is not a problem
moly
moly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
June 10, 2024
Myles
Myles, 1-night trip
Verified Hotels.com guest review
6/10 Good
June 7, 2024
Petr
Petr, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 30, 2024
It was super conveniently located to Sofia Mall and the relatives we were visiting