Live Aqua Urban Resort Monterrey
Luxury hotel with spa, near Plaza Fiesta San Agustin
- Free WiFi and free parking
Nice hotel but, They do not have an airport terminal and they offer a gift to VIP members…
Very good
FAQs for Live Aqua Urban Resort Monterrey
Does Live Aqua Urban Resort Monterrey offer free cancellation for a full refund? Yes, Live Aqua Urban Resort Monterrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Live Aqua Urban Resort Monterrey? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Live Aqua Urban Resort Monterrey? Yes, there's free self parking. Are pets allowed at Live Aqua Urban Resort Monterrey? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Live Aqua Urban Resort Monterrey? You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available. Are there restaurants at or near Live Aqua Urban Resort Monterrey? Yes, ZOI offers Mexican cuisine. Nearby restaurants include La Torrada (4-min walk), Vasto (5-min walk), and Los Arbolitos De Cajeme (5-min walk). Is there an onsite casino at Live Aqua Urban Resort Monterrey? No, this hotel doesn't have a casino, but Casino Monterrey (5-min drive) and Foliatti Casino (8-min drive) are both nearby. What is there to do at Live Aqua Urban Resort Monterrey and nearby? Live Aqua Urban Resort Monterrey has a spa and a fitness center.
Recent reviews
Superb 9.2 From 180 reviews
Exceptional
So happy we stayed.
We loved our stay. The hotel is very modern and the beds are comfortable. It’s actually a sexy hotel. The staff was very friendly and attentive. Only gripe was the breakfast buffet. I’ll pass it up next time. perfect location.
Denise, us2 night family trip
Very good
They don’t know about vip benefits and they don’t offer any thing
us1 night business trip
Exceptional
When in MtY i stay at Aqua Live. Excellent service from the time i arrive till i depart. Excellent customer service.
J.Hernandez, us1 night family trip
Exceptional
Weekend trip
Loved the room, view, customer service, overall vibe. The food in the restaurant however was not very good.
us1 night trip
Very good
No outdoor pool to swim and enjoy weather i would have enjoyed that
us2 night family trip
Exceptional
Amazing stay! Beautiful modern hotel with perfect view of mountain and city. The staff was super friendly and helpful, the food is also amazing! Great place in Monterrey!
L, ca1 night family trip
Exceptional
The room, service and food are spectacular! Even the room service food is great and the feels very safe
us3 night family trip
Exceptional
Great place to stay I will return again Staff super friendly, excellent food
Benjamin, us4 night family trip
Very good
Pricy
I had a high expectation on this hotel. May be too high. The concierge, Claudia was fantastic! The Spa was not very well kept. I went in the AM and they had fruit-in water which obviously sitting there since day before. Wet towel (cold) was a little smelly. Steps toward the pool was a little slippery and needed scrub. There were only 2 change rooms and I had to wait 15 min and still gave up to use. If they let people from gym use, they need more showers. It is nice hotel but not meet the price they charge.
us1 night business trip
Fair
The bathtub from the floor above me vigorously leaked into my room while the resident was draining his tub after his bath. They sent me a burnt cheese quesadillas and when I wanted them replaced, they never returned. I pre-booked a cab to the airport 2 days ahead for the morning I was leaving and they did not have it booked. The cab driver told me he was just called at that moment. I was 30 mins late to the airport for my international flight!! You have to schedule ahead of time to sit in the jacuzzi at the spa AMD PAY EXTRA TO DO SO!!! On top of the expensive price for the room. It was NOTHING special!
us2 night family trip