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All properties in Monterrey, Nuevo Leon, Mexico
1 room, 2 adults

Live Aqua Urban Resort Monterrey

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Rollaway/extra beds (free)
  • Elevator
Av. Lazaro Cardenas 2424-A, Valle Oriente, Monterrey, NL, 66260, Mexico

Luxury hotel with spa, near Plaza Fiesta San Agustin
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Rollaway/extra beds (free)
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Nice hotel but, They do not have an airport terminal and they offer a gift to VIP members…Sep 28, 2020
  • Very goodJul 8, 2020

Live Aqua Urban Resort Monterrey

from P8,745
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds

What’s around Live Aqua Urban Resort Monterrey

Landmarks

  • Plaza Fiesta San Agustin - 9 min walk
  • KidZania Monterrey - 30 min walk
  • Museo del Obispado - 40 min walk
  • Fashion Drive - 3 min walk
  • Metropolitan Center - 3 min walk
  • Convex Exposition Center - 25 min walk
  • Galerias Valle Oriente - 32 min walk
  • Paseo San Pedro - 34 min walk

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 29 min drive

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feel Urban Spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

ZOI - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Live Aqua Urban Resort Monterrey’s small print

Also known as

  • Live Aqua Monterrey Valle Hotel
  • Live Aqua Urban Resort Monterrey Monterrey
  • Live Aqua Urban Resort Monterrey Hotel Monterrey
  • Live Aqua Monterrey Valle
  • Live Aqua Urban Resort
  • Live Aqua Urban Monterrey
  • Live Aqua Urban
  • Live Aqua Urban Monterrey
  • Live Aqua Urban Resort Monterrey Hotel

Policies

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Optional extras

Breakfast costs between USD 18 and USD 21 for adults, and USD 18 and USD 21 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Live Aqua Urban Resort Monterrey

  • Does Live Aqua Urban Resort Monterrey offer free cancellation for a full refund?
    Yes, Live Aqua Urban Resort Monterrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Live Aqua Urban Resort Monterrey?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Live Aqua Urban Resort Monterrey?
    Yes, there's free self parking.
  • Are pets allowed at Live Aqua Urban Resort Monterrey?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Live Aqua Urban Resort Monterrey?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Live Aqua Urban Resort Monterrey?
    Yes, ZOI offers Mexican cuisine. Nearby restaurants include La Torrada (4-min walk), Vasto (5-min walk), and Los Arbolitos De Cajeme (5-min walk).
  • Is there an onsite casino at Live Aqua Urban Resort Monterrey?
    No, this hotel doesn't have a casino, but Casino Monterrey (5-min drive) and Foliatti Casino (8-min drive) are both nearby.
  • What is there to do at Live Aqua Urban Resort Monterrey and nearby?
    Live Aqua Urban Resort Monterrey has a spa and a fitness center.

Recent reviews

Superb 9.2 From 180 reviews

Exceptional 10.0
So happy we stayed.
We loved our stay. The hotel is very modern and the beds are comfortable. It’s actually a sexy hotel. The staff was very friendly and attentive. Only gripe was the breakfast buffet. I’ll pass it up next time. perfect location.
Denise, us2 night family trip
Very good 8.0
They don’t know about vip benefits and they don’t offer any thing
us1 night business trip
Exceptional 10.0
When in MtY i stay at Aqua Live. Excellent service from the time i arrive till i depart. Excellent customer service.
J.Hernandez, us1 night family trip
Exceptional 10.0
Weekend trip
Loved the room, view, customer service, overall vibe. The food in the restaurant however was not very good.
us1 night trip
Very good 8.0
No outdoor pool to swim and enjoy weather i would have enjoyed that
us2 night family trip
Exceptional 10.0
Amazing stay! Beautiful modern hotel with perfect view of mountain and city. The staff was super friendly and helpful, the food is also amazing! Great place in Monterrey!
L, ca1 night family trip
Exceptional 10.0
The room, service and food are spectacular! Even the room service food is great and the feels very safe
us3 night family trip
Exceptional 10.0
Great place to stay I will return again Staff super friendly, excellent food
Benjamin, us4 night family trip
Very good 8.0
Pricy
I had a high expectation on this hotel. May be too high. The concierge, Claudia was fantastic! The Spa was not very well kept. I went in the AM and they had fruit-in water which obviously sitting there since day before. Wet towel (cold) was a little smelly. Steps toward the pool was a little slippery and needed scrub. There were only 2 change rooms and I had to wait 15 min and still gave up to use. If they let people from gym use, they need more showers. It is nice hotel but not meet the price they charge.
us1 night business trip
Fair 4.0
The bathtub from the floor above me vigorously leaked into my room while the resident was draining his tub after his bath. They sent me a burnt cheese quesadillas and when I wanted them replaced, they never returned. I pre-booked a cab to the airport 2 days ahead for the morning I was leaving and they did not have it booked. The cab driver told me he was just called at that moment. I was 30 mins late to the airport for my international flight!! You have to schedule ahead of time to sit in the jacuzzi at the spa AMD PAY EXTRA TO DO SO!!! On top of the expensive price for the room. It was NOTHING special!
us2 night family trip

Live Aqua Urban Resort Monterrey