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Hotel Carvallo

3.5 star property
Colonial hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carvallo

View from room
Front of property
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
View from property
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Non-smoking
  • Free breakfast
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Suite Junior

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Double Suite Junior

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Double Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Double Suite

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Single Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Single Room Standard

  • Sleeps 2
  • 1 Twin Bed(s)

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P2,999 total
includes taxes & fees
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About the neighborhood

Map
Gran Colombia 9-52, y Benigno Malo Cuenca, Cuenca, 10101

What's nearby

  • Calderon Park - 2 min walk
  • New Cathedral of Cuenca - 3 min walk
  • Río Tomebamba & Calle Larga - 11 min walk
  • Alejandro Serrano Aguilar Stadium - 18 min walk
  • Mall del Rio - 5 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Negroni
  • El Confesionario
  • Hot Dog del Tropical
  • Raymipampa
  • Le Bistro

About this property

Languages

English, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 15 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free reception
  • Room service (limited hours)

What to do

  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (70 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Digital TV channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 12 per person (roundtrip)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Parking

  • Self parking costs USD 15 per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Carvallo Cuenca
Hotel Carvallo
Hotel Carvallo Cuenca
Carvallo Hotel Cuenca
Hotel Carvallo
Hotel Carvallo Hotel
Hotel Carvallo Azuay
Hotel Carvallo Hotel Azuay

Frequently asked questions

Are pets allowed at Hotel Carvallo ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Carvallo ?
Yes. Self parking costs USD 15 per night.
Is airport shuttle service offered by Hotel Carvallo ?
Yes, an airport shuttle is available. The charge is USD 12 per person roundtrip.
What are the check-in and check-out times at Hotel Carvallo ?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hotel Carvallo and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Hotel Carvallo also has a garden.
Are there restaurants at or near Hotel Carvallo ?
Yes, there's an onsite restaurant.
Does Hotel Carvallo have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Hotel Carvallo Reviews

Reviews

8.0

Very Good

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The is a very old quaint hotel. It is adorable and well taken care of. The staff is top notch and go out of their way to meet every need, even before you know you need it. They attend to every detail. The breakfast is prepared and presented very tastefully. The staff make you feel right at home. Located in downtown, it is within walking distance of restaurants and shops. We will return to this diamond in the rough, for future stays in Cuenca.
Kim, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely boutique hotel located in historic old town Cuenca. Safe and convenient. You can stay here and walk local historic streets and see the local churches and check out local restaurants. Room was clean and neat. Service was great!
Maria, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Amy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Susana, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice to go to a small hotel and feel the friendly Atmosphere The property is well kept and retains it old world feel in every respect
Leo, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great experience, friendly staff and great location.
Richard, 3-night trip
Verified Orbitz guest review

8/10 Very Good

Hotel
I had a great experience at the hotel. It's in a great location and staff was wonderful. One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Susan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Hidden Gem
The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Steven, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Rude staff charged me twice
Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
2-night trip
Verified Expedia guest review

6/10 Good

Not very happy with this lodging choice
I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third. First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate. Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over. The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am. Im serious - it is like they are right in your room. Great staff needs to find a better building.
Verified Expedia guest review

6/10 Good

Nice house but NO HOT WATTER
Fabián, 1-night trip
Verified Expedia guest review

10/10 Exceptional

El desayuno muy rico! La cama muy cómoda y el servicio excelente
2-night romance trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very Good

Hola
Excelente estancia
David, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Situated in the Center makes walking to the historic sites easy. Many of the furniture Spears to be antique but by using them they are old ( beds make noises when you turn around, bathtub is very slippery, toiletinstallation is very low above the ground....). BUT todos empleados did a tremendous job, super
3-night family trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Hotel agradable con excelente ubicación.
Excelente ubicación y muy buen servicio.
Verified Hotels.com guest review

2/10 Poor

Me parecio un hotel que para nada es de 5 estrellas, no tiene garaje, el servicio malo, y las habitaciones muy simples y frias sin calefacción, es un precio demasiado caro para lo que te ofrecen. No volveré nunca mas y no lo recomiendo a nadie.
Verified Hotels.com guest review

6/10 Good

Aceptable
En general buen hotel, 3 estrellas . Hay ruido por la mañana cuando las mucamas empujan el carrito de limpieza . Y los baños deben mejorarlos . Lo demás esta bien .
Verified Hotels.com guest review

10/10 Exceptional

excelente hotel
Excelente ubicación, excelente atención al cliente, excelente calidad del hotel. Volvería segurísimo
Verified Hotels.com guest review